DEADLINE FOR APPLICATIONS

21 April 2026-23:59-GMT+03:00 East Africa Time (Nairobi)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANISATIONAL CONTEXT:

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief or Information Technology Officer, or the designate.

 

At this level job holder are expected to take responsibility for completion of a range of processes and activities requiring interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other staff.

JOB PURPOSE:         

To deliver high quality technical support, system and data maintenance across a range of areas, in order to contribute to the effective delivery of IT services.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

  • Support end-to-end delivery of IT solutions by coordinating workplans, timelines, dependencies, and stakeholders across CO & Global HQ teams.

  • Translate business needs into clear user stories, acceptance criteria, and rollout requirements in collaboration with process owners and technical teams.

  • Develop and maintain project documentation (scope, RAID logs, rollout plans, cutover checklists, and communications) to support controlled implementation.

  • Coordinate solution configuration and automation development (Microsoft 365/Power Platform and approved systems) to meet agreed scope, quality, and schedule.

  • Plan and execute solution rollout activities, including pilot deployments, phased releases, and production cutovers, ensuring business continuity and minimal disruption.

  • Ensure releases comply with TEC engagement processes, data protection requirements, and architectural guardrails; coordinate change approvals and release communications.

  • Lead end-user validation by coordinating test plans, UAT sessions, defect triage, and go/no-go readiness assessments with stakeholders.

  • Execute change management activities (stakeholder mapping, impact assessments, comms packs, and change champions) to support smooth transition to new ways of working.

  • Develop and deliver role-based enablement (job aids, quick reference guides, FAQs) and support user training sessions in coordination with business owners.

  • Ensure post-go-live hypercare, coordinate incident/defect resolution with ITSM, and manage escalations to restore service quickly.

  • Monitor usage and adoption metrics, gather user feedback, and identify enhancements to improve user experience, performance, and compliance.

  • Provide regular status updates and implementation reporting to stakeholders, highlighting progress, risks, decisions required, and next steps.

EXPERIENCE REQUIRED FOR THE ROLE:

  • Hands-on experience in the delivery of IT/digital projects end-to-end, including planning, execution, monitoring, and close-out.

  • Experience applying project delivery approaches and standards (e.g., PRINCE2, PMP, Agile/Hybrid) and maintaining core artefacts (plans, RAID logs, status reporting).

  • Experience supporting solution rollout and organizational change, including stakeholder management, user communications, training coordination, and adoption measurement.

  • Strong customer orientation with experience coordinating UAT, go-live readiness, hypercare, and continuous improvement based on user feedback.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education:   

Completion of secondary school education. A post-secondary certificate in the related functional area is desirable. A university degree in Computer Science or Information Systems is desirable

Certifications in Project Management frameworks or methodologies desirable.

Language:   

Fluency in both oral and written communication in English. Fluency (level C) or intermediate knowledge (level B) of another official language desirable.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

  • We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

  • If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

  • At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.