Data Analyst

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ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

TERMS OF REFERENCE 
JOB TITLE: Data Analyst 
TYPE OF CONTRACT: CST I
UNIT/DIVISION: TEC/Programme
DUTY STATION: Kinshasa, Democratic Republic of Congo (with travel to field offices as required) 
DURATION: 6 months (initial), extendable based on performance, operational needs, and funding.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT 
The Democratic Republic of Congo Country Office (DRC CO) is scaling up SCOPE based delivery systems for both Cash Based Transfers (CBT) and In Kind (IK) assistance. As the use of SCOPE expands, the CO faces several challenges: 

• Large volumes of open CBT distribution cycles requiring reconciliation. 
• Launch of IK in SCOPE, necessitating dashboards aligned to CO operational realities. 
• Significant duplication of beneficiary identities, both historical and newly introduced through ongoing registrations. 
• A Payment Instrument Tracking (PIT) tool deployed in the CO, but currently producing inconsistent or inaccurate data outputs. 

The 2025 internal audit highlighted significant gaps in the areas above and immediate corrective action is required. Donor engagements have reinforced the need for swift and decisive measures to address these concerns.

To address these concerns, the CO requires an experienced Data Analyst to strengthen reconciliation processes, improve data assurance, and build dashboards that support timely decision making. 

ACCOUNTABILITIES / RESPONSIBILITIES 
Under the supervision of the TEC BTO and in collaboration with Programme, RAM, Supply Chain, Finance and Area Office teams, the consultant will perform the following duties: 

I. CBT Reconciliation in SCOPE 

1. Conduct a full inventory of all open CBT distribution cycles, categorizing status, data completeness, and required inputs. 

2. Identify missing, inconsistent, or incomplete datasets needed to close cycles; coordinate with Programme to obtain validated data. 

3. Clean, transform, and validate datasets following CO standard reconciliation logic. 

• Develop a CBT Reconciliation Dashboard (Power BI/Tableau) presenting: 
• Open cycles 
• Status and blockers 
• Beneficiary transfer Status 
• Reconciliation completeness by cycle 

5. Build a routine operational dashboard enabling monthly reconciliation monitoring. 

6. Document reconciliation methodology and train Programme teams in its use. 

II.In-Kind Reconciliation Support in SCOPE 

1. Review the HQ developed IK reconciliation dashboard and identify gaps relative to DRC CO operational needs. 

2. Adapt and localize IK dashboards to include: 

• Commodity accounting information 
• Dispatch vs distribution variances 
• Missing data, losses, and anomaly detection 
• Ensure dashboards meet both CO managerial reporting needs and IK operational requirements. 

3. Strengthen routine IK reconciliation processes through data pipelines and automated reporting. 

III. Duplication Monitoring & DAC Support 

1. Develop an Operational Duplication Dashboard showing, at any time: 

• Volume of duplicates 
• Historical vs new duplicates 
• Severity/typology 
• Resolution trends 

2. Create a dashboard for the Deduplication & Adjudication Committee (DAC) showing: 

• Workload 
• Aging 
• Resolution rate 
• Quality indicators 

3. Coordinate with Registration and SCOPE/IDM teams to ensure dashboards reflect real time dataflows. 

4. Document business rules and contribute to CO efforts to reduce introduction of new duplicates. 

IV. Payment Instrument Tracking (PIT) Tool Enhancement 

1. Analyse the existing PIT tool, identify sources of inaccurate payment instrument status data, and correct reporting logic. 

2. Work with the relevant HQ team to ensure PIT dashboard with accurate reporting on: 

• Cards issued vs distributed 
• Failed/returned/expired instruments 
• Items requiring field follow up 

3. Deliver clear technical documentation and a handover package for PIT maintenance. 

 
DELIVERABLES 
1. CBT Reconciliation Package 
• Full inventory of open cycles 
• Cleaned and validated datasets 
• CO ready CBT reconciliation dashboard 
• Operational dashboard for continuous monitoring 

2. Customized IK Reconciliation Dashboard 
• CO-aligned IK dashboard 
• Methodology documentation 

3. Duplication Monitoring Suite 
• Beneficiary duplication dashboard 
• DAC dashboard 
• Data quality and business rules guide 

4. Improved PIT Tool & Dashboard 
• Corrected PIT logic 
• Comprehensive dashboard 

5. Capacity Strengthening Outputs 
• Training for Programme/TEC/DAC teams 
• Handover pack for dashboards, queries, and data models to the National Data Analyst (To be recruited)
 
QUALIFICATIONS & EXPERIENCE REQUIRED 

Education: 

• A university degree in Data Science, Statistics, Information Systems, Computer Science, Economics, or a related field. 

Experience: 

• Minimum 3–5 years of professional experience in data analytics, reconciliation, identity management, operational dashboards, or related work. 
• Experience working with SCOPE, IDM, CBT/IK processes, or humanitarian operational data desirable. 

Knowledge & Skills: 

• Proficiency in SQL, Power BI/Tableau, and data modelling. 
• Strong data cleaning, validation, and anomaly detection skills. 
• Understanding of SCOPE datasets and humanitarian programme workflows. 
• Strong communication and capacity building skills. 

Languages: 

• Fluency in English (Level C). 
• French highly desirable. 

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REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

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REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

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• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.