National Professional Officer (Communication)

OBJECTIVES OF THE PROGRAMME

WHO, a specialized agency of the United Nations, is the directing and coordinating authority for health. The objective of the WHO Indonesia Country Office is to implement the Country Cooperation Strategy by supporting the Indonesian Government in the formulation, implementation and evaluation of national health policies, strategies and plans and developing and managing WHO's technical cooperation programmes.

The Country Office develops a two-way collaboration with the Government of Indonesia in support of their efforts of achieving national health goals; of ensuring the attainment of universal health coverage and of contributing to global and regional public health action by providing needs-based technical assistance in national level policy formulation, setting norms and standards, improving knowledge dissemination and management, monitoring country health situation and building sustainable institutional capacity, to play a greater leadership role in different national level policy and technical forums.

WHO recognizes that effective, integrated and coordinated communication is integral to carrying out WHO's goal to build a better, healthier future for people all over the world. And within the Communication Team, WHO recognizes the crucial value of digital communication, which enables WHO to disseminate advice and guidance to key audiences and protect the health of individuals, families, communities and countries.

SUMMARY OF ASSIGNED DUTIES

Under the direct supervision of the Deputy Head of the WHO Country Office and overall supervision of WHO Representative, the incumbent will:

1.Be responsible for the implementation of online communication (i.e. website, Facebook, Twitter, Instagram, YouTube and other relevant social media) activities of WHO Indonesia: managing digital campaigns for WHO health days and UN health-related days, designing, reviewing and revising social media and website content, creating, editing and producing video and photo content.

2.Deploy scheduling and analytic tools to optimize WHO social media channels and inform communication strategy.

3.Review technical materials (i.e. press releases, fact sheets, background documents and feature stories) produced by the country office that require the integration of communication principles and practice.

4.Track false rumors and misinformation and prepare responses to areas of concern.

5.Produce communication materials such as public information, brochures, leaflets and posters; radio and TV scripts; including risk communication and community engagement interventions and messaging, by providing input and participating in the translation into local language and the adaptation for the local context.

6.Exchange information with internal and external counterparts including national authorities on conduct lessons learned to further strengthen communication activities of the Country Office.

7.Ensure the implementation of brand and corporate identity during WHO external and internal events.

8.Contribute effectively to building internal communications capacity by identifying training needs to strengthen social media and web storytelling capacity, preparing necessary technical material and conducting internal coaching workshops and trainings related to content creation and engagement.

9.Ensure the timely and high-quality implementation of biennial workplans, in alignment with Country Office priorities. This includes maintaining zero overdue Purchase Orders by adhering to prescribed country office closure timelines and ensuring all donor reports are submitted on time with no overdue submissions.

10.Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential: Bachelor's degree in journalism, communications, public relations, international relations or another similar discipline.

Desirable: Master's degree in journalism, communications, public relations, international relations or another similar discipline.

Experience

Essential: Minimum one-year relevant experience in digital communications, social media, corporate communications, content management or other similar fields. Experience using a corporate/brand specific style guide and visual identity guidelines across different media platforms.

Desirable: Experience in communication and social media work related to public health.

Functional Knowledge and Skills

1.Excellent organizational and analytical skills, complemented by sound interpersonal skills.

2.Excellent English and Bahasa Indonesia, both oral and in writing.

3.Excellent copywriting and editorial skills.

4.Proven ability to communicate and engage effectively with digital media audiences.

5.Ability to work within a competing environment and with multi-sectoral partners.

6.Technical expertise and overall attitude at work are mandatory competencies.

WHO Competencies

1.Teamwork

2.Respecting and promoting individual and cultural differences

3.Communication

4.Producing results

5.Ensuring the effective use of resources

Use of Language Skills

Expert knowledge in English.

REMUNERATION

Remuneration comprises an annual base salary starting at IDR 697,789,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

·This vacancy notice may be used to fill other similar positions at the same grade level.

·Only candidates under serious consideration will be contacted.

·A written test and/or an asynchronous video assessment may be used as a form of screening.

·In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.

·According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

·Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and eManual.

·The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

·WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

·WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

·Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

·An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

·WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

·WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

·WHO also offers a wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

·The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

·For information on WHO's operations please visit: http://www.who.int .

·This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

·Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int .

·In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or preferably Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) open the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates.

.