The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
The Field Senior Manager leads the IRC's response efforts in the BML-South, including providing operational oversight of all program centers and shelters, and management guidance to ensure efficiency, coverage and quality programming. As the IRC's most senior representative in the field, the Field Senior Manager must bring a senior leadership profile with a proven track record in managing emergencies and displaced populations programming. The successful candidate should be able to represent IRC with partners including beneficiaries, donors and community leaders, as well as handle sensitive, complex issues in a diplomatic way that puts the needs of the beneficiaries first.
This includes direct management of field level support staff, while supporting day-to-day management and coordination of program staff (Management in Partnerships with the relevant Program Coordinators). She/ He will be responsible for ensuring the effective and dynamic running of the project sites, provide guidance for operations and as well as regional coordination and representation within the area of operation. The Senior Field Manager will also lead and accompany field visits done by Country Program visitors including international donors in managed areas as needed and requested.
Major Responsibilities:
Management:
Lead day-to-day field-level coordination across programs and operations in BML-South.
Hold regular coordination meetings to review priorities, challenges, and follow-up actions.
Support area-based planning and implementation in coordination with program and operational leads.
Actively contribute to access strategy development and implementation, response planning, proposal development, and adaptation of operational priorities in line with field realities.
Support partner engagement in BML-South in coordination with the Partnerships team and relevant colleagues.
Ensure timely escalation of implementation, staffing, operational, and coordination issues requiring senior management attention.
Safety and Security
Work closely with the Humanitarian Access and Safety/Security team to ensure compliance with security procedures and protocols in the area of operation.
Support security analysis, risk identification, and contextual monitoring for BML-South.
Ensure staff are appropriately briefed on safety and security procedures relevant to their work.
Promptly report incidents and support field-level critical incident management and follow-up as required.
Contribute to contingency planning and operational adaptation based on security developments.
Financial Management:
Support sound budget monitoring and operational spending follow-up in coordination with finance, grants, and relevant coordinators.
Contribute to cash planning, budget reviews, and reforecasts related to BML-South activities.
Ensure field teams understand and comply with relevant IRC financial procedures and controls.
Flag budget, spending, or compliance concerns in a timely manner to relevant colleagues.
Actively contribute to the development and reforecast of the Annual Operational Budget to ensure BML-South Field costs are adequately captured
Administration and Facilities, Supply Chain Management & Reporting
Coordinate with supply chain and operations colleagues to support timely procurement, logistics, and service delivery for BML-South activities.
Ensure operational follow-up on key support needs affecting implementation.
Contribute to regular internal reporting on field priorities, constraints, and progress.
Support compliance with IRC procedures and promptly raise operational risks or irregularities.
Ensure spot-checks are done systematically, documented and reported for all IRC assets, inventory and equipment.
Ensure all Facilities trackers are updated and all facilities rental contracts are renewed on time and payments issued as per contracts in line with IRC processes and policies.
Grant Planning & Implementation
Support implementation of grants in BML-South by ensuring field realities, constraints, and priorities are reflected in day-to-day planning and follow-up.
Monitor progress and raise any issues affecting delivery, timelines, or quality.
Contribute to adjustments in implementation approaches as needed based on operational context and response evolution.
Staff Management and Development
Supervise and support assigned field-based staff.
Provide clear priorities, regular feedback, and day-to-day guidance to team members.
Support staff development through coaching, mentoring, and performance management.
Promote staff well-being, teamwork, and adherence to IRC people management policies and standards.
Ensure timely completion of core staff management processes and documentation
Coordination and Representation:
Represent IRC in relevant field-level coordination forums and with local stakeholders, as delegated.
Maintain constructive working relationships with community representatives, local authorities, partners, and other responders.
Share relevant updates and coordination outcomes with internal teams in a timely manner.
Promote IRC’s response priorities and help resolve operational and coordination challenges at field level
Key Working Relationships:
Position Reports to: Country Director
Position directly supervises: To be Determined
Other Internal and/or external contacts: BML and South OCGs; MoSA; LHIF
Internal: Emergency Team Lead, Deputy Director of Programs, Program Coordinators, P&C Coordinator, Deputy Director of Finance, HAS Coordinator, Senior Operations Coordinator and other Field Senior Managers/Coordinators.
Job Requirements:
Work Experience:
Five years’ experience working with a humanitarian/ development organization, including significant experience working at field level in complex environments.
Previous substantial experience in at least two of the following fields: Operations Management, Human Resources, Finance, Supply Chain, Logistics, Procurement, Administration, Security.
Demonstrated Skills and Competencies:
Demonstrated experience with humanitarian negotiation, including clear understanding of humanitarian principles and their application to expanding humanitarian access
Concrete knowledge of the geographical, cultural, and political landscape in the areas under supervision
Familiar with budgeting, spending plans and financial reports
Strong skills in people management, moderation, conflict resolution and capacity-building
Previous experience of managing a large team (minimum 20 staff)
Substantial understanding or proven experience of security management in complex and insecure environments
Interest in humanitarian and displacement issues
Experience in logistics, procurement, or related field. Familiarity with procurement and rental markets in the project locations strongly desired.
Education:
University degree in related academic discipline.
Language Skills:
Fluency in Arabic and high level of written and spoken English (Ability to write clear, well-argued and high-quality reports)
Preferred experience & skills:
INGO experience preferred
Previous experience in field management and coordination will be a considerable asset
Strong ability to prioritize work under pressure, maintain attention to detail, and coordinate multiple tasks to meet deadlines.
Effective time management and organizational skills.
Excellent interpersonal and problem-solving skills, creativity and flexibility. Energetic, with great networking and communication skills.
Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail
Driver's license is required and 30% of travel is expected
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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