SVN-US10-2026-044 - Project Assistant

Job Description

 "This vacancy is open to Internal, Separated Staff & External Applicants"

Job Identification: SVN-US10-2026-044
Position Title: Project Assistant - 2 Positions
Duty Station City: WDC
Duty Station Country: United States of America 
Grade & Salary: G5 (USD 6,714.58 Monthly)
Contract Type: Special Short-term Contract
Vacancy Type: Special Vacancy Notice 
Initial duration: 3 months (with the possibility of extension) 

Migration from Mexico and Central America to the United States is a longstanding and complex phenomenon. In January 2021, the new United States government created an inter-agency “Family Reunification Task Force” (FRTF) to reunify parents/guardians that were separated as a result of the Zero Tolerance policy and are currently in Guatemala, Honduras, El Salvador and other countries with their children in the United States, as well as to provide a temporary legal migratory status to those that are already in the United States.

Under the general supervision of the Senior Programme Officer at the Global Office in Washington, D.C.,, and the direct supervision of the Family Reunification Task Force (FRTF) Senior Project Assistant, the incumbent is responsible for providing support to and coordination of the FRTF project, with the following duties and responsibilities:

Responsibilities

1. Undertake case management activities for beneficiaries of the Family Reunification Task Force (FRTF) project in an assigned area/s, such as counselling, screening, assisting with program access, scheduling, or programme integrity.

2. Undertake interviews to explain the FRTF to beneficiaries and help them apply for Parole in Place in the United States. This includes collecting biographical information, accurately completing necessary forms, correctly entering data into the database, scanning, photocopying, attaching and filing documents, translating documents as needed, and photographing applicants in accordance with established Standard Operating Procedures (SOPs).

3. Assist with the parole and employment authorization application process and subsequent actions required for parole-in-place (PIP) status in the U.S.

4. Organize and/or schedule appointments, including, if assigned, running ad hoc reports, entering data into schedules, updating schedules, issuing notifications, and/or assisting with general logistics.

5. Support with liaison efforts with the relevant Embassies and Consulates to guarantee all applicants have valid identifications and proper documentation during the process.

6. Coordinate with USCIS for biometric collection processes by providing, if assigned, interpretation, data entry services, logistical support and assisting with notifications as needed.

7. Assist in the efficient and effective management of case files, including, if assigned, duties such as creating new case files, files, keeping accurate and comprehensive track of files through the file tracking system.

8. Coordinate mailings of PiP, AR-11 and I-765 forms to beneficiaries and USCIS as needed; keeping record of tracking numbers and receipts.

9. Update the database with accurate information on beneficiary biographic data, and events.

10. Undertake quality assurance checks of files and case data as directed by supervisor.
11. Provide regular reports on work accomplished.
12. Undertake duty travel as needed.

13. Demonstrate a solid ability to remain professional, impartial and unbiased during all interactions with beneficiaries and colleagues.

14. Maintain and ensure the confidentiality and integrity of all information by implementing control procedures in line with IOM’s Data Protection Principles and Code of Conduct, as well as any additional standards established by the donor. Alert supervisor of any non-compliance to SOPs or codes of conduct by staff members.

15. Attend relevant meetings, trainings, and conferences and report back to the office on such events.

16. Perform such other duties as may be assigned.

Qualifications

EDUCATION 

•    Completed secondary education required with five years of relevant working experience
•    Bachelor’s degree, preferably in Case Management, Social Services, Social Sciences, or a related field, with three years of relevant working experience

EXPERIENCE
•    Excellent computer skills - Word, Excel and Internet
•    Experience in conducting interviews of vulnerable populations.
•    Experience working as a case worker with migrants for at least two years.
•    Experience assisting vulnerable populations to access services within the United States, including support with form submissions.
•    Knowledge of migratory context in USA and Central America.

SKILLS
•    Attention to detail and ability to organize
•    Strong interpersonal and communication skills
•    Ability to work effectively and harmoniously with colleagues from varied cultures and professional background.
•    Ability to work independently and with minimal supervision

REQUIRED
For this position, fluency in English and Spanish is required (oral and written).

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioral indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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