The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Under the supervision of the Cash senior officer, the Cash officer supports the implementation of cash assistance activities in line with IRC’s procedures.
The cash officer will support data collection and validation, prepare payment lists and transfer documentation, and coordinate with finance to ensure timely and accurate disbursements.
The cash officer assists in day-to-day operations, including communicating with clients on payment processes, responding to inquiries, supporting distribution follow-up, and maintaining proper documentation. This position also contributes to coordination with the MEAL team by sharing relevant data and ensures compliance with data protection standards. The overall objective is to support the efficient, accurate, and accountable delivery of cash assistance.
Major Responsibilities:
Programme planning and implementation:
Support the implementation of cash assistance activities in line with IRC’s Cash Relief Operating Procedures (CROPS).
Receive and process beneficiary data lists received from MoSA and partners before payment preparation.
Assist in the preparation of payment lists, Cash Transfer Requests, and supporting documentation.
Coordinate with Finance on pending, rejected, or unpaid transfers.
Disseminate information to clients regarding payment schedules, risks, mitigation measures, and terms and conditions.
Provide support to clients through responding to inquiries and referring complaints via IRC’s established mechanisms.
Participate in cash distribution follow-up and ensure all required documentation is submitted to Finance.
Support households in accessing and understanding the MoSA self-registration platform when required. Provide inputs for internal progress updates and donor reporting.
Report on any operational issues immediately to the Senior Cash Officer.
Programme Monitoring & Reporting
Conduct field monitoring visits related to cash implementation and distribution follow up when required.
Coordinate with the MEAL team by sharing activity updates to support targeting and other monitoring processes.
Share beneficiary lists, distribution data, and relevant implementation information with the MEAL team to support PDM and contribute to the review and interpretation of PDM analytical results for program improvement
Assist in collecting, organizing, and submitting field data and required documentation for cash activities.
Ensure all beneficiary data is handled in compliance with IRC data protection policies and confidentiality standards
Support access to assistance by identifying and flagging barriers faced by beneficiaries during implementation
Key Working Relationships:
Position Reports to: Senior cash officer
Position directly supervises: Enumerators
Other Internal and/or external contacts:
Internal: Other IRC programming and support staff
External: N/A
Job Requirements:
Bachelor of Arts or Science in Social Science, Economics, Food Security, or related field
1-2 years of technical experience implementing cash or community engagement programs.
Previous experience in supervising MPCA programming highly preferable
Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Excellent interpersonal and problem-solving skills, creativity and flexibility
INGO experience preferred
Personal qualities: Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
Fluency in English and Arabic required
Working Environment: This position is based in Bekaa with expected travel to areas of implementation.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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