Senior Frontend Software Specialist (Consultant)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope: The EU-funded IOM project “EU Support to Strengthening IBM in Ukraine (EU for Solidarity Lanes and IBM)” aims at contributing to Ukraine’s trade facilitation and economic recovery through improving flows of essential goods through border crossing points (BCPs) and support the enhanced resilience and business continuity of Ukrainian border and migration authorities in the context of the ongoing Russian war against Ukraine.Within the project IOM aims to support the Government of Ukraine in further development and maintenance of the ICT solution for queue management at IABCPs also known as “єЧерга” (“eQueue”), implemented by the Ministry for Communities and Territories Development of Ukraine and supported by Ukrtransbezpeka as the experimental project in collaboration with other Government actors.

Organizational Department / Unit to which the Consultant is contributing: Migration and Border Management Programme. IB.0345 “EU Support to Strengthening IBM in Ukraine (EU for Solidarity Lanes and IBM)”.

Responsibilities

Tasks to be performed:

a. Development & Maintenance

Develop and maintain user interfaces of the “eQueue” system using modern JavaScript frameworks (Vue.js / Nuxt 3 / Tailwind / TypeScript).
Ensure high performance, accessibility, and cross-browser compatibility.
Implement modular, scalable architecture compatible with large public-sector systems.
Improve mobile and desktop experiences and implement UI flows for citizens and border authorities.

b. Collaboration & Project Coordination
Participate in Agile development processes (Scrum/Kanban), sprint planning, refinement, and delivery.
Work closely with backend teams, UX designers, and government stakeholders to translate requirements into functional UI components.
Prepare technical specifications, wireframes, UI documentation, and API integration requirements.

c. API Integration & System Interoperability
Integrate REST APIs and external services into frontend applications.
Ensure secure and reliable data interactions between system modules.
Collaborate on developing public/business-facing digital services within the “eQueue” ecosystem.

d. Quality Assurance & Optimization
Conduct code reviews, implement automated checks, and ensure adherence to coding standards.
Optimize UI for performance (Core Web Vitals), SEO, and Lighthouse/PageSpeed indicators.
Troubleshoot issues, monitor UI errors, and proactively enhance system reliability.

e. Documentation & Reporting
Maintain technical documentation in Confluence / Jira / Notion.
Contribute to UI/UX guidelines, API usage docs, and component libraries.
Provide monthly progress reports, estimations, and recommendations to IOM and Ministry stakeholders.

f. Other Duties
Participate in workshops, technical discussions, and meetings with government agencies and partners.
Support user onboarding through documentation, guides, and training sessions when needed.

Perform such other duties as may be assigned.

Qualifications

Education, Experience and/or skills required:

• Higher technical education in information technology, Applied Mathematics, or a related field.
• Over 8 years of professional experience in frontend development (Vue.js, Nuxt.js, JavaScript/TypeScript).
• Proven experience of software development for systems administered by Ukrtransbezpeka, related systems or other systems administered by Government in Ukraine is considered a strong asset.
• Proven experience in large-scale, high-load projects and platforms with complex UI logic.
• Experience with public sector / governmental digital solutions.
• Deep understanding of REST API integration, state management (Pinia, Vuex), and modern SPA/SSR architectures.
• Strong competence in HTML5, CSS3, SCSS, TailwindCSS, Webpack/Vite.
• Experience creating and optimizing WordPress-based platforms with custom themes/plugins and REST integrations.
• Knowledge of CI/CD, GitFlow, Docker, Linux environments.
• Ability to create structured documentation, user flows, and technical specifications.
• Experience with Nuxt 3 + Composition API and building multi-module platforms.
• Experience developing mobile-friendly interfaces and cross-platform solutions.
• Experience with microservices, queues, and distributed architecture.
• Familiarity with designing dashboards, analytics, and visualization modules.

• Fluency in Ukrainian. Working knowledge of English.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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