Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

Organizational settings 


The United Nations Human Settlements Programme, our client, is the agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. Our client Afghanistan country office is part of the Regional Office for Asia and the Pacific (ROAP). The position is in Bamiyan, Afghanistan.

Learning from the experience in the last 30 years and recognizing the realities of the current context in the country, our client in Afghanistan designs and implements projects in settlements of all sizes, putting the needs of people first, targeting the most vulnerable and meeting local needs by focusing on area-based and community-driven outputs. The portfolio currently covers projects ranging from humanitarian responses to supporting recovery and meeting basic human needs. our client collaborates closely with the UN country team as well as with technical and financial partners in Afghanistan, in alignment with the UN Strategic Framework for Afghanistan (UNSFA) and the Humanitarian Needs and Response Plans (HNRP). In alignment with those frameworks and the new our client global strategic plan (2026-2029), our client Afghanistan has recently published its strategic priorities for 2026-2027 for the office.

Afghanistan is experiencing a continuous humanitarian crisis, with over half a million people in the need of humanitarian assistance. Many people are displaced due to climate change, internal displacement or massive returns from neighboring countries, and many have sought refuge in the relative safety of cities, which are growing rapidly. The number of people living in unplanned, underserviced and informal settlements, including in risk prone areas, is increasing and living conditions as well as access to services is inadequate. The unfolding crisis in Afghan cities, which is accelerated by climate change impacts and natural disasters, is occurring in a context of underlying vulnerabilities, including infrastructure deficits, insecure livelihoods and pervasive tenure insecurity. Most at risk are displaced people in informal settlements, with women, disabled and ethnic minorities being particularly vulnerable.


Our client applies a participatory and community-driven approach, using participatory spatial planning and action planning processes to enable communities to identify and implement priority service and infrastructure investments to support their socioeconomic recovery processes and creating an enabling environment for durable solutions. our client community-cantered “People's Process” is a proven and effective approach to reduce vulnerability at scale in the Afghan context. our client builds upon its long tradition of partnering with communities in informal settlements to create sustainable and safe settlements, improve living conditions and adequate livelihood opportunities to those most in need.
The position is located with the Afghanistan Office, as part of the Regional Office for Asia and the Pacific of the Regional Program Division and based in Herat, Afghanistan

About the Project

Afghanistan has seen a substantial increase in the number of people living in informal settlements, partly due to (forced) returns from neighboring countries and protracted internal displacement due to conflict and climate change, which since 2022, is the main cause for internal displacement. Living conditions in informal settlements, which are unplanned, lack basic services and put people at risks of forced evictions, often brings health challenges, due to absence of safe access to water, sanitation and unsafe housing conditions, which are specifically challenging for women and girls, who, due to the restrictions, are forced to spend more time at home or rely on neighborhood, community services.


While the overall socio-economic situation in Afghanistan is dire, the country is a place of huge heritage values. The cultural landscape and archaeological remains of the Bamiyan Valley characterize artistic and religious developments from the 1st to the 13th centuries. Tragically, however, over four decades of conflict and a protracted polyresins have severely damaged and continue to threaten Afghanistan’s irreplaceable cultural heritage.

Rapid urbanization and the growth of informal settlements close to heritage sites, such as in Bamiyan pose an acute challenge to Afghanistan’s cultural heritage, and living conditions of the people in those informal areas are often inadequate. Vulnerability in informal settlements is immense and compound: not only are they often located in hazard-prone areas, people, specifically women, also lack decent livelihood opportunities, adequate housing options, infrastructure and basic services, and people are at high risk of eviction. Women are especially also vulnerable, generally deriving any income from precarious informal sector activity. As overall poverty and desperation are on the rise, there is a risk that negative coping mechanisms will be applied by families in vulnerable situations to make ends meet. Living conditions in informal settlements lack adequate infrastructure and basic services such as solid waste and wastewater management, which has turned significant sites into dumpsites. This degradation affects also heritage sites, artefacts and the surrounding environment and severely impacts peoples´ health and environmental degradation is one of the major threats, stemming from inadequate settlement infrastructure and basic services such as solid waste and wastewater management.

With additional populations returning to Afghanistan, from Iran and Pakistan, and many settling in the region, durable solutions need to be prepared and planned for, as displaced people and displacement affected communities who already live informally near or at heritage sites and/or risk-prone areas. When thinking about “solutions”, enabling adequate living conditions, creating livelihood opportunities and protecting heritage need to be considered in an integrated way. Achieving this, however, requires carefully calibrated interventions that address the needs of communities and heritage properties alike. This programme seeks to do just that, offering a pilot of global interest, even in this complex context.   

The project is implemented in cooperation with UNESCO, and while our client focuses on improving living conditions of displaced people / returnees and displacement affected communities, UNESCO’s complements this approach through increasing skills of people for livelihoods in the cultural industries.    

The joint Programme objective is to advance and enable durable solutions for returnees and displacement affected communities through inclusive livelihood opportunities paired with creating improvements of living conditions for people in vulnerable situations.


Role objectives

Responsibilities
The incumbent will support implementation of improving access to information from the communities, applying our client processes, to ensure that the required outputs are achieved in line with the work plan and STFA fund project in Bamiyan provinces He/ She will have the following duties and responsibilities:
1- Being able to deliver trainings based on existing training manuals covering community mobilization, in accordance with the People’s Process.
2- With support of program officer, conduct training for communities and ensure they understand the program objectives and implementation modality.
3- Supporting communities (through community-based organizations such as CDCs/LICs or CRG) to define priorities for implementation.
4- Support filed engineers and GIS officers, as applicable, to implement technical activities in the project area.
5- Monitor and ensure that community consultation, meetings, training, demonstration activities, area mapping, community action, hazard mapping plan and capacity building of the community are done on a timely basis as per the agreed standards.
6- Identifying the social related issues in the project area and providing possible solutions to the field teams.
7- Discuss project activities regularly with local communities and displaced people and receive their feedback on the activities.
8- Maintain good liaison with the local authority’s district level, implementing partners and communities.
9- Conduct regular field surveys and assessments; map information and ensure documentation.
10- Identify and document good practices/lessons learned; bring to the attention of program officer and recommend solutions.
11- Prepare weekly monitoring reports based on standard formats for submission to the program officer
and prepare monthly progress reports on community mobilization and training submission to program officer.
12- Ensure adherence to our client operational policies, procedures and standards of conduct and perform any other task assigned by the supervisor(s).

Results expected.
1- Communities well informed and sensitized to programme activities.
2- Coordination mechanisms established with community-based organizations, and project beneficiaries and our client colleagues.
3- Ensure the completion of activities across program according to their respective work plans.

Qualification
a) Education:
- A School graduation with minimum 2 years’ relevant experience in social mobilization and community development programs with displaced Afghans.
b) Experience:
- Experience working in community projects implementation with IDPs, returnees and host community.
- Experience in water, sanitation and hygiene (WASH) and housing (shelter) assistance and community mobilization is preferred.
- Expertise in monitoring and reporting systems.
- Knowledge of UN rules and regulations is an advantage.
- Good knowledge of MS-Office applications.
- Knowledge of the local area and community is essential.
- Excellent interpersonal and communication
c) Language:
- English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written Local/National Language of the duty station is required.
d) Other:
- Build support with national counterparts, during the program period; Ensure high-quality and timely achievement of relevant activities and targets; Support capacity development efforts with program partners for the required components; Support our client contribution to multi-stakeholder national coordination and advocacy forums; Support 'learning by doing' capacity development efforts throughout the program period with program partners for improving local safety and security, especially for women,
youth and marginalized urban groups; Support coordination with other partners’ program in target cities

 Project reporting

Reporting Relationships

The Community mobilizer will assist the Team leader and project engineer(s) in implementation of overall program components in Bamiyan province development of the work plan and implementation, coordination with program TL, communities (including local and displaced populations) and reporting on a day-to-day basis to the team leader. The main task will be to build trust and manage the community mobilization part in the Bamiyan province in the target areas/locations. S/he will have the following duties and responsibilities:
Key competencies

Competency

Professionalism:  Build trust and work in active exchange with communities throughout the project to ensure community ownership and engagement, to ensure sustainability. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Team management

This role has no team management responsibility.

 Further information

Qualified female candidates are encouraged to apply for this role.

 Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.