The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is established exclusively for the duration of the emergency response.
The Protection Emergency Response Manager is responsible for the overall implementation and quality assurance of integrated protection programming in Beirut and Mount Lebanon, covering Child Protection, General Protection, and Gender-Based Violence.
The role provides technical leadership and supervision to multidisciplinary teams, including case management and psychosocial support staff, ensuring high-quality, timely, and principled service delivery, particularly for high-risk and complex cases.
The Manager represents IRC in emergency coordination mechanisms, contributes to inter-agency response efforts, and ensures alignment with national and international protection standards.
In addition, the role oversees reporting, supports emergency proposal development, and maintains coordination with government and sector stakeholders. The position includes management of daily operations and requires flexibility, including availability for urgent cases outside regular working hours.
As the emergency evolves, the Manager may assume additional responsibilities strictly within the scope of the emergency response.
Major Responsibilities (Emergency Response Only)
Program Development & Coordination
Lead the design, implementation, and quality assurance of integrated protection emergency programming (CP, General Protection, GBV) in BML.
Work closely with Senior Managers and the Protection Senior Coordinator to ensure program quality and strategic alignment.
Develop and monitor detailed implementation plans for emergency grants to ensure timely and accountable delivery.
Ensure all programming adheres to protection standards and quality benchmarks.
Establish clear roles, responsibilities, and performance expectations for emergency staff.
Provide technical oversight to case management teams, ensuring safe and appropriate referrals (legal, medical, resettlement, etc.).
Provide technical guidance to psychosocial support teams.
Identify and escalate protection trends and risks to coordination bodies and relevant authorities.
Ensure accurate documentation and reporting (databases, Activity Info, internal and external reports).
Representing IRC in emergency coordination forums (e.g., working groups, MoSA, UN agencies, NGOs).
Lead all emergency reporting, including donor reports, situation reports, and protection trend analysis.
Identify response gaps and contribute to emergency proposal development.
Monitoring & Evaluation (M&E)
Provide daily and weekly updates on emergency response progress.
Ensure accurate, timely data collection and reporting in coordination with M&E teams.
Staff Management
Supervise and support team members, including case management officers and PSS staff.
Set clear objectives, provide regular feedback, and conduct performance reviews.
Promote staff well-being and ensure adequate team coverage.
Oversee administrative, logistical, and financial processes with relevant departments.
Provide ongoing technical support on case management and PSS.
Other Responsibilities
Conduct regular team meetings to review progress and address challenges.
Provide field-level coaching and technical support.
Monitor safety and security of field teams and report incidents per protocol.
Ensure service quality through monitoring, feedback, and continuous improvement.
Key Working Relationships
Reports to: Protection Senior Coordinator
Direct Supervision: Protection Senior Case Management Officer, Case Workers, PSS Facilitators
Indirect Reporting: Senior Protection Managers
Job Requirements
Education
University degree in Social Work, Human Rights, Law, Protection, or a related field (master’s preferred)
Experience
Minimum 7 years of experience in humanitarian or development settings
Strong experience in emergency protection programming
Proven technical expertise in case management and psychosocial support
Demonstrated experience managing teams in high-pressure emergency contexts
Strong reporting and communication skills
Languages
Fluency in English and Arabic required
Working Environment
Office-based with frequent field visits during the emergency response period
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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