Communication Consultant – SMART Project

The Consultant shall undertake the activities set out below and provide communications support to the SMART Project Coordinator (Headquarters Amman), in accordance with UNRWA policies and procedures.

ICID - HQ Amman

6 Months Salary: JOD 844.970

Specific outputs and tasks shall include, but not be limited to, the following: A. Field Level Content Collection and Documentation • Undertakes field visits and supports the collection of communications content, including interviews, photographs and short video footage. • Assists in documenting programme activities and field initiatives in line with established ethical storytelling and safeguarding standards. • Supports colleagues by sharing basic guidance on ethical content collection and photography, as required. • Maintains and updates an organized digital repository of communications materials, ensuring accessibility and proper file management. B. Visibility and Media Support • Supports the implementation of approved visibility and communications plans, in line with UNRWA branding and donor visibility requirements. • Assists in the preparation of communications products such as infographics, social media posts, brochures, presentations and event materials. • Coordinates with internal teams to compile and relay information, contributing to timely and accurate messaging. C. Storytelling, Documentation, and Content Development • Contributes to storytelling and documentation efforts by gathering and drafting human interest stories, beneficiary profiles and field updates based on guidance provided. • Assists in the preparation of SMART Field Notes, periodic updates, interviews and short communications briefs. • Captures, select and catalogue photographs, short videos and quotes from field sites in compliance with safeguarding and ethical communications standards. • Supports the adaptation of technical information and monitoring data into clear, audience appropriate communication materials. D. Knowledge Documentation and Information Management • Supports the documentation of lessons learned and good practices related to the SMART Project. • Maintains communications and knowledge repositories to facilitate information sharing across relevant teams. • Provides logistical and communications support for workshops, events and key project milestones. E. Proposal and Donor Communication Support • Contributes to the drafting inputs, background narratives and communications sections for project proposals, concept notes and funding briefs. • Assists in translating field information and project data into clear and engaging donor focused content. • Coordinates with programme, M&E and technical teams to compile required inputs and supporting documentation. • Ensures proposal‐related materials are formatted and organized in line with UNRWA standards and donor guidelines. • Maintains an organized archive of proposal related communications materials for future reference. F. Other Responsibilities • Perform other communications, visibility or documentation duties assigned by the supervisor.

- University degree from an accredited institution in communications, journalism, public relations, media studies, development studies, or a related field. - At least two years of relevant experience in communications, storytelling, journalism, media production, or related work in humanitarian or development contexts. - Demonstrated ability to produce high-quality stories, proposals, and donor-facing communications materials. - Experience in field documentation, interviewing, and content collection. - Experience in humanitarian response or community engagement is an asset.

- Excellent command of spoken and written English and Arabic

Desirable Experience - Excellent writing and editing skills, including storytelling and proposal writing (writing samples required). - Proficiency in photography and basic video capture/editing. - Strong computer literacy, including proficiency in MS Office (Outlook, Word, Excel). - Familiarity with design tools (e.g., Canva and Adobe applications) is an advantage. Competencies - Strong communication and interpersonal skills. - Initiative, creativity, and ability to work independently. - Ability to work under pressure and meet deadlines. - Teamwork and ability to maintain effective working relationships. - Experience working in remote or hybrid settings. 7. Reporting and Administration The Consultant shall report to the SMART Project Coordinator.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.