National Information Management Officer (EPC)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Head of Programmes, and the direct supervision of the Operations Coordinator (EPC), the National Information Management Officer (EPC)will be responsible for information management and data visualization activities related to the overall Emergency and Post-Crisis (EPC) unit.

Responsibilities

1. Assess, review, monitor and improve current existing field assessment mechanisms and information management (IM) tools used in the Emergency and Post-Crisis (EPC) unit, including the design, development, deployment, and capacity building of staff on new tools to meet requirements.

2. Develop templates, catalogues and style guides for general map production; provide sector-specific maps and graphics on a regular basis that aid forward planning, impact analysis, and advocacy.

3. Ensure that IM tools and reporting templates for the EPC unit incorporate gender and age disaggregation of data and reporting on more vulnerable groups, and support the mainstreaming of protection and GBV. 

4. Support and maintain existing online platforms being used by the Syria EPC unit (in consultation with Clusters and Sectors of which IOM are a member); propose improvements and upgrades required and support development of new platforms, dashboards etc. as required.

5. Contribute to regular reporting and dissemination on IOM Syria’s EPC activities, ensuring smooth sharing of incoming information within the team

6. Support technical liaison between relevant sectoral departments in EPC to ensure coordinated and efficient processing of of relevant information related to project activities. 

7. Participate in Inter-Cluster Information Management Working Group and other relevant working groups. Support liaison with external partners. 

8. Support and maintain the EPC unit’s accountability and complaints and feedback data collection process and database, identifying gaps, areas of improvement and contributing ideas to enhance visibility. 

9. Ensure adequate reporting and effective information sharing amongst all partners; disaggregating data by age, gender, and other traits; provide information outputs in the local language whenever feasible.

10. Support the implementation of data confidentiality guidelines adopted by IOM to protect sensitive data.

11. Support the training of the EPC team on Information Management skills such as data collection, analysis, and visualization.

12. Undertake duty travel as required to support coordination and monitoring activities for project implementation.

13. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Master’s degree in Information Management, Computer Science, Media or Social Sciences, Business Administration or a related field from an accredited academic institution with two years of relevant professional experience; or

• Bachelor’s degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in coordination of information flows and data management including collecting, storing, verifying, validating, processing, and analyzing data to generate information products;

• Experience in emergency and recovery humanitarian operations and familiarity with the humanitarian cluster systems, and camp management technical guidelines, standards, andindicators.

• In-depth knowledge of the latest technological developments in information technology andinformation system;

• Demonstrated understanding of different data collection methodologies;

• Experience in the development and management of database applications;

• Experience in advanced data visualization and information design skills; and,

• Prior work experience with IOM or the UN System is an advantage.

Skills

• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce highquality reports;

• Ability to translate planning-specifications into technical briefs for data capture and analysis andvice versa;

• Ability to support the formulation of IM-related technical requirements and Standard Operating Procedures (SOPs);

• Advanced data visualization and information design skills;

• Ability to support partnership building and collaborative decision making;

• Ability to deliver technical training to different audiences.

• Good supervision, coordination, and information management skills;

• Good knowledge of the UN System, NGOs and other international organizations/institutions;

• Good communication, organizational and interpersonal relationship skills;

• Ability to meet deadlines and work under pressure with minimum supervision;

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Arabic is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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