Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:

  • Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.
  • Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
  • Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
  • Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.

Background

UN City Copenhagen comprises two campuses: Campus 1 opened in 2013 and houses 1,600 employees from 108 different countries working in 10 different agencies. Campus 2 is home to UNICEF Supply Division with 400 employees and is the largest humanitarian warehouse in the world.

The 10 UN agencies resident in UN City vary in size and mandate. They do, however, share a common agenda: to achieve the 17 Sustainable Development Goals by 2030.

The UN City Common Services (CS) plays a crucial role in delivering operational support services to the various offices situated within UN City. These encompass essential services such as building maintenance, canteen and catering services, cleaning, communications, driving, fitness center management, IT helpdesk, mail services, medical support, meetings and events services, and reception.

The UN Clinic in Copenhagen is part of the UN Common Services and is administered by UNDP. The clinic operates under the local Clinic Steering Committee.  The objective of the UN Clinic is to provide primary clinical care and occupational health services to personnel of the UN Common System and their recognized dependents (in particular for those from outside EU), and to provide referrals into the Danish health care system.

Under the guidance and direct supervision of the UN City Manager (for administrative matters), and the Deputy Director of the Division of Healthcare Management Occupational Safety and Health- DHMOSH (for technical matters) the incumbent will fulfill the duties UN Clinic Doctor, in Copenhagen
 

Position Purpose

The UN Clinic Doctor plans, organizes, manages and supervises and coordinates the management of healthcare services in the clinic and provides primary care, and occupational health and safety support to UN and their dependents in Copenhagen, and occupational health and safety support to UN personnel under DMOSH responsibility.

Duties and Responsibilities

1.    Clinic Management.

  • Oversees the delivery of high-quality clinical and occupational health services in the UN workplace, including employment clearances, travel medicine services and travel clearances.
  • Oversees the provision of workplace clinical services including first aid and emergency care, access to UN programmes such as PEP kits, and effective referral to local healthcare services.
  • Oversees clinical practice in relation to in-person occupational health clinical reviews and examinations.
  • Develops and oversees the delivery of occupational health and safety programs, workplace safety and health risk assessments.
  • Oversees and provides specialist guidance on workplace (reasonable) accommodation requests with a medical component in line with UN policies.
  • Oversees the delivery of effective workplace or general health promotion programs.
  • Advises the UN City Manager, the Senior Leadership Team and the local Clinic Steering Committee on other aspects of health.
  • Ensures quality in services provided by the UN Clinic including the implementation of quality control mechanisms and procedures, the use of published UN clinical guidelines, and adherence to patient safety and adverse event reporting requirements.

2.    Medical Administration

  • Oversees the provision of recommendations or determinations related to medical entitlements.
  • Oversees the completion of sick leave, including where required liaison with individual staff members and their healthcare providers to ensure effective sick leave management.
  • Oversees the development and implementation of return-to-work programs.
  • Monitors sick leave usage in conjunction with human resources staff and prepares and finalizes disability summaries and reports for the Medical Director and UNJSPF
  • Oversees the provision of advisory services to the NY HQ based office of the Advisory Board Compensation Claims (ABCC).
  • Undertakes mediation and informal dispute resolution related to medical entitlements, and where required represents the medical service in formal dispute resolution bodies such as medical boards or the UN Dispute Tribunal.

3.    Supervisory:
 

  • Manages the work and results of all staff working in the medical service (UN Clinic), including where appropriate occupational safety staff or remote staff supervised by the medical service.
  • Ensures medical confidentiality and release of medical records/information is in accordance with UN policies and requirements.
  • Manages access to the medical record system.
  • Undertakes the planning and preparation of budgets and prepares reports on budget performance and results.
  • Ensures the development, generation and reporting of relevant key performance indicators documenting health support performance including responses to audit requests on health performance.
  • Ensures timely recruiting and training of all new staff, and effective performance management.
  • Ensures effective continuous professional development of staff and their career management.
  • Ensures compliance of UN healthcare facilities with UN Healthcare Quality and Patient Safety (HQPS) standards
  • Ensures appropriate training programs are implemented to maintain and develop the medical capabilities.
  • Manages the interface between the medical unit and staff counsellors.
  • Establishes and implements appropriate training programs in order to maintain and develop medical capabilities (e.g. health education, HIV/AIDS prevention, first aid and CPR).

4.    Advisory, liaison and representation:

  • Undertakes regular coordination with the Office of the Director, DHMOSH UNHQ, contributes to the development of UN healthcare policy, and ensures alignment of policy and practice in UN health care services.
  • Oversees workplace health and medical service communication products, and liaison/outreach with external actors.
  • Briefs and advises UN Clinic management on all healthcare matters relevant to the workplace, including health policies, business continuity, enterprise risk management, and representation at crisis response and related bodies.
  • Represents the medical service on health and medical entitlements matters before the UN judicial system and UN investigative bodies.
  • Ensures effective occupational health representation at the local occupational health and safety committee.
     

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
 

Supervisory/Managerial Responsibilities:  Responsible for supervision and performance management of the UN Clinic.
 

Competencies

  • Core Competencies:

Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact

Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems

Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences

Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results

Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration

Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

  • Cross-Functional & Technical competencies: 

Business Direction and Strategy-System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.

Business Management-Portfolio Management: Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment

2030 Agenda: People & Health: Health Emergency

2030 Agenda: People & Health: Procurement services of health products


2030 Agenda: People & Health: Surge capacity and health infrastructure incl. deployment of digital solutions

Business Management & Communication: 

  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels

Business Management & Customer Satisfaction/Client Management: 

  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.
  • Provide inputs to the development of customer service strategy  
  • Look for ways to add value beyond clients' immediate requests.
  • Ability to anticipate client's upcoming needs and concerns.

Required Skills and Experience

Education:

  • Master’s Degree or equivalent in Medical Doctor (MD), including residency/internship in one of the medical specialties, preferably in general practice OR, 
    a Bachelor’s Degree that qualifies for registration as a licensed medical practitioner (Bachelor of Medicine, Bachelor of Surgery) or equivalent in said fields with two additional years of relevant work experience
  • Further certification in internal medicine or occupational health, tropical or travel medicines is desirable
     

Experience:

  • A minimum of five (5) years with Medical Doctor (MD degree) OR 7 years in case of Bachelor degree of progressively responsible clinical experience in one of the areas of medicine including at least five years in the Occupational Health field, are required.
  • At least two years of managerial experience in the medical field including budgeting, supervisory responsibilities and resource management are desirable. 
  • Experience in an International Organizations desirable. 
  • Experience in travel medicine is desirable. 
     

Languages:

  • Fluency in written and spoken English is required.
  • Fluency in written and spoken Danish is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Probation

For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Use of AI by candidates

Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert

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