Chief, Safety & Security and General Services Section

The Bureau of Administration and Services (ADB) plays a lead role in the effective and efficient administrative management of the Organization by ensuring the provision of high-quality physical and human resources, by applying the highest standards of work ethics and conduct, and by using results based management skills and tools to support the Organization in implementing its Strategic Goals, in order to serve all stakeholders of the world aviation community. The Safety & Security and General Services (SSG) Section is responsible for the overall coordination and management of security & safety of premises, building and facilities management, travel services, commissariat operations, rental of office space, business continuity and organizational resilience management, and property control and logistics services including inventory, storage and supply. As Chief, SSG (C/SSG), the incumbent oversees and coordinates all the above activities and is accountable for the effective management and timely delivery of these services. The incumbent acts as ICAO’s main liaison officer with Public Services and Procurement Canada (PSPC), and with other institutions, agencies, or contractors relevant to the building administration, office management, as well as maintenance and construction services of ICAO premises, and represents ICAO in the Property Management Committee composed of relevant officials from both ICAO and Canada. The incumbent acts as the main ICAO liaison officer with the United Nations Department for Safety and Security (UNDSS), and also represents ICAO in the Inter-Agency Security Management Network (IASMN) of the United Nations Security Management System (UNSMS). The post of C/SSG acts as the Country Security Focal point for the United Nations system of organizations in Canada, as well as the Secretary of the Security Management Team. The post of Chief, SSG reports directly to the Director, ADB and supervises and coordinates the staff and operations of SSG.

MAJOR DUTIES AND RESPONSIBILITIES Function 1 (incl. Expected results) Leads, supervises and manages the work programme of the Section, achieving results such as: • Organize and manage the staff and operations of the Section providing timely and effective service delivery. • Lead the development and implementation of the Operating Plan and Performance Monitoring Framework for the Section and supervise, monitor and report on its realization. • Prepare and manage the budget of the Section, monitor expenditures and reallocation of resources. • Ensure timely and accurate preparation of monthly and periodic reports, and statistical data and analysis on the work of the Section. • Establish, monitor and report on annual performance and work plans for Section staff, ensuring appropriate distribution of workload, and adjusting priorities, as required, in order to meet operational needs. • Implement continuous improvement to ensure staff’s service orientation. • Develop organizational policy updates, guidelines and administrative instructions on safety & security, general services and on the use and management of the ICAO premises, including access control to ICAO premises. • Manage audit matters related to the Section, develop and implement longer term solutions to address issues raised and avoid recurrence of observations, and ensure that audit observations are addressed in a timely and professional manner • Promote a harmonious and ethical workplace based on mutual respect, leading by example, and ensure that staff are familiar with, trained on, and comply with the ICAO’s principles and values and standard of conduct. Function 2 (incl. Expected results) Oversees, coordinates and monitors all activities related to general services and facilities maintenance, travel services, property control and logistics, and commissariat operations, servicing ICAO personnel, Resident National Delegations as well as other organizations, and conference participants, achieving results such as: • Lead collaboration with Public Services and Procurement Canada (PSPC) and contractors on facilities and office services budgeting, including annual and triennial submissions, progress reporting, and audit documentation. • Oversee the Section’s procurement and contract management activities, including tender specifications, bidding processes, execution monitoring, and implementation of systems ensuring competitiveness, value for money, and performance. • Provide oversight of other support services, including travel services, property control, write-offs, logistics including warehousing, storage, and shipment, commissariat operations, and coordination on donated artworks and furnishings. • Develop proposals, in coordination with relevant stakeholders at ICAO, for the delivery of shared services for UN organizations based in Montreal. Function 3 (incl. Expected results) Leads the planning, monitoring and coordination of safety and security activities at ICAO premises both at Headquarters and Regional Offices, in close coordination with the Host Country or relevant authorities, and as ICAO representative to the IASMN of the UNSMS, achieving results such as: • Within delegated authority and in close coordination with relevant authorities and/or local UNDSS, oversee and implement safety and security services and emergency response for all ICAO personnel at Headquarters and Regional Offices within acceptable security risk levels. • Oversee the development and updating of safety and security related policies and guidelines for ICAO ensuring they are up-to-date and aligned with the recommendations of the IASMN and UNSMS. • Act as the ICAO’s main liaison officer with the UNDSS as well as with the Host Country and relevant authorities on safety and security matters. • Perform functions as Country Security Focal point for the UN system in Canada, as well as the Secretary of the Security Management Team in Canada. This includes coordination with the UN organizations in Canada on security related matters as well as advising the Secretary General directly in his capacity and accountability as Designated Official for Canada. • Prepare threat and risk assessments, contingency measures management, investigate security incidents and provide advice to Senior Management on recommended action. Function 4 (incl. Expected results) Oversees the operational implementation and maintenance of the ICAO Business Continuity Plans and Organizational Resilience Management System (ORMS), achieving results such as: • Lead the development and updating of ICAO’s Business Continuity Plan for implementation at the Headquarters and in the Regional Offices ensuring that policies, plans, processes and practices are up-to-date and aligned with the best practices across United Nations system. • Coordinate simulation exercises to test response to security incidents, crisis management framework and Business Continuity Plan (BCP) invocation for ICAO HQs and ROs. • Develop, implement and update the ICAO’s ORMS Framework including organizing training and awareness program, and coordinating ORMS governance, risk assessment, and monitoring. • Ensure coordination with the PSPC and other relevant authorities for BCP implementation at ICAO HQs and ROs. • Lead the implementation of contingency based operations at ICAO Headquarters. • Provide authoritative advice on best practices in business continuity and operational resilience and oversee and conduct business impact assessments across the organization. • Develop and lead necessary training sessions, briefings, and exercises within the organization to ensure Emergency Response and Business Continuity plans remain current and tested. Function 5 (incl. Expected results) Leads the planning and coordination of complex capital property investment projects in close coordination with the Host Country and relevant authorities, achieving results such as: • Provide strategic guidance and oversight on the planning and coordination of proposed facilities improvements including feasibility studies and cost analysis for major capital projects at ICAO premises including renovation, relocation, construction, and alteration. • Ensure the effective management and timely delivery of major corporate facilities projects for the ICAO HQ, including projects to renovate Delegations’ offices. • Oversee effective resource and human management planning for major capital investment projects Function 6 (incl. Expected results) Performs other related duties, as assigned.

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands; provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.

Essential Advanced university degree (Master’s degree or equivalent) in security management, business administration, law enforcement, engineering, management, or a related field, is required. A first-level university degree in combination with two additional years of qualifying experience in security management, business administration, law enforcement, engineering, management, or related field, may be accepted in lieu of the advanced university degree. Desirable Certification in project management from a recognised international accrediting body.

Not available.

• A minimum of ten (10) years of progressively responsible experience in safety and security management is required. • Experience in one or more of the following areas (building management; general services such logistics, travel, or facilities and property management; or business continuity planning) is desirable. • Proven leadership experience in managing personnel and teams as well as experience in coordinating with different organizational entities is required. • Experience in administrative matters (such as contract management, accounting, financial budget management and project management) is required. • Experience in the United Nations system in emergency preparedness and response is desirable. • Experience in field operations is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

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Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level II

UN Level II

UN Level II

UN Level II

Desirable Languages

Language

Reading

Writing

Listening

Speaking

French

UN Level I

UN Level I

UN Level I

UN Level I

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

The ICAO Assembly reaffirmed its commitment to enhancing gender equality and the advancement of women by supporting UN Sustainable Development Goal 5 “Achieve gender equality and empower all women and girls.” Female candidates are strongly encouraged to apply for ICAO positions, especially in the Professional and higher level categories. ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code (Staff Regulations). ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions. ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered. Remuneration: Level P-5 Rate Net Base Salary per annum + Post Adjustment (net) per annum(*) USD $103,165 USD $37,036 (*) Post Adjustment is subject to change. It should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate). NOTICE TO CANDIDATES ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.

In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis. Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.