Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliancefor nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in the Mons, Belgium, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Executive Officer and Service Operations Manager who will take on the following roles and responsibilities:

  • Provide advice and strategic support to NCSC Chief on ongoing operational matters on a daily basis;

  • Provide high-level operational oversight and coordination across NCSC, ensuring all service delivery activities and defensive cyber operations are well coordinated across all NCSC units;

  • Develop and execute plans to drive forward the NCSC strategy and related change planning, focusing on ensuring operational value delivery in a highly efficient and coordinated approach across a wide range of stakeholders in a complex environment;

  • Ensure proper and efficient staff management, administration, and operation of the NCSC’s day-to-day routine, leveraging standardized processes and workflow automation;

  • Coordinate and facilitate planning and foster a collaborative working environment within and beyond the NCSC, ensuring knowledge is proactively distributed to all stakeholders so that NATO achieves situational awareness in the cyber domain.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

  • A Master’s degree at a nationally recognised/certified University in a related discipline and 5 years post-related experience. Or a Bachelor’s degree with 8 years post related experience;

  • Previous people and resources management experience at a large military or governmental organization or private company;

  • Proven experience in roles requiring leadership and negotiating skills;

  • Proven experience producing clear and concise documents and giving effective presentations;

  • Proven organizational, managerial and coordination skills;

  • Experience and training in programme management and capability development in a military context;

  • Knowledge of the goals, concepts, processes, frameworks, and technologies of cybersecurity and its sub-domains;

  • Experience leading and implementing organizational change;

  • Fluency in English, both written and spoken.

What we offer:

  • Genuinely meaningful work as part of the most successful alliance in history;

  • 5 year contract with competitive tax-free salary and household and children’s allowances;

  • Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;

  • Excellent private health insurance scheme;

  • Generous annual leave of 30 days plus official holidays;

  • NATO Pension Scheme;

  • Development programs such as professional training, wellbeing, and more.

To learn more about NCIA and our work, please visit our website.

The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCIA career site.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.