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IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

  • FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
  • Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
  • Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
  • FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
  • All selected candidates will undergo rigorous reference and background checks
  • All applications will be treated with the strictest confidentiality

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

Organizational Setting

The Digital FAO and Agro-Informatics Division (CSI) is responsible for all Information Technology (IT) activities within the Organization, including defining IT policies, strategy, architecture, and standards, as well as delivering digital products and services that enable FAO’s global mandate.

Within CSI, the Digital Workplace workstream focuses on delivering modern, secure, and user-centric digital environments that enhance collaboration, productivity, and the overall employee experience across the Organization.

Under this workstream, the Digital Solutions unit is responsible for the design, development, and continuous improvement of corporate systems and platforms, including enterprise resource planning (ERP) solutions that support FAO’s core administrative and operational processes.

Within this context, the role requires strong subject-matter and technical expertise to ensure that ERP system is effectively managed, optimized, and aligned with organizational priorities, business needs, and quality standards. To support these objectives, FAO seeks to engage an ERP Technical Specialist to provide specialized technical knowledge and contribute to the efficient and effective management of the Organization’s ERP environment.


Reporting Lines

The ERP Technical Specialist, will work within the Corporate Systems area, under the direct supervision of the relevant Information Technology Officer and overall guidance of the Senior Information Technology Officer (Digital Solutions).

Technical Focus

The ERP Technical Specialist is expected to significantly contribute to the evolution and enhancement of ERP systems and technologies utilized by FAO and based on Oracle technologies (Oracle eBusiness Suite 12.2.15 and Fusion Applications). Work will include modernization of technical infrastructure, implementation of additional functionalities to expand core ERP capabilities, and development of additional business applications to complement the core ERP and expand automation capabilities utilizing the low-code development tools and integration tools. Additionally, the ERP Technical Specialist may be called upon to contribute to the migration of on-premise systems to cloud solutions (SaaS, PaaS).

The ERP Technical Specialist will work in the Corporate Systems team within the CSI Digital Solutions area and will liaise with various other technical teams within CSI.


Tasks and responsibilities

• Provide knowledge and guidance of Oracle ERP technology principles and best practices spanning multiple Oracle eBusiness Suite modules (e.g. General Ledger, Accounts Payable, Procurement, Cash Management, Accounts Receivables, Fixed Assets, SLA, HR, Payroll).
• Contribute to business and scope analysis and gather and understand requirements for new functionalities and capabilities across multiple operational domains (e.g. Financials, HR, Procurement, Travel etc.)
• Design, build, implement and maintain the Organization’s ERP system functionality, customisations, extensions and personalization based on Oracle eBS technology stack to meet business requirements using established development standards and a range of tools and technologies (Forms, Reports, Workflows, OAF, AME, ADF, PL/SQL etc.)
• Design, build, implement and maintain the solutions to complement the core ERP functionality based on low-code development frameworks (such as Apex or VBCS) and Integration Cloud Platform (such as Oracle Integration Cloud)
• Contribute to architectural review of the current ERP Environment and work toward implementing a more modern architecture (on-premise or cloud-based) and enabling further functionalities. This may include extensions of the current functionalities and/or implementation of additional modules (cloud or on-premise)
• Help troubleshoot and determine the root cause for technical issues related to FAO’s ERP, in particular for those modules implemented such as: General Ledger, Account Payables, EFT, Account Receivables, Procurement, Cash Management, Fixed Assets, HRMS including core HR and OTL
• Ensure coherency and compliance with appropriate organizational standards in close collaboration with relevant CSI teams
• Design and execute cross platform testing and verification
• Ensure development standards, documentation and change management procedures are followed
• Recommend operational improvements to improve the efficiency of support processes
• Other related duties as needed


CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• For Consultants: Advanced university degree from an institution recognized by the International Association of Universities (IAU)/UNESCO / (For PSA.SBS:)in Computer Science or Mathematics, Statistics or related field. Consultants with bachelor`s degree need two additional years of relevant professional experience.
• For PSA: University degree (or technical degree/certificate) from an institution recognized by the International Association of Universities (IAU)/UNESCO in Computer Science or Mathematics, Statistics or related field..
• Minimum 5 years of relevant work experience with Oracle E-Business Suite (R12.2) application and related tools and technologies
• Working knowledge of English.


FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement


Technical/Functional Skills

• Knowledge of and experience in Oracle E-Business Suite, preferably in the public sector or international organization
Implementations
• Knowledge and experience with one or more of the following Oracle E-Business Suite modules: Purchasing, Accounts Payable, EFT, Accounts Receivable, General Ledger (Including SLA), Cash Management, Fixed Assets, Payroll, Human Resources, Oracle. Advanced Benefits etc.
• Knowledge and experience with low-code development platforms (such as Oracle Apex or Visual Builder Could Services)
• Knowledge and experience with Integration platforms (such as Oracle Integration Cloud) and robotic process automation platforms (such as UIPath)
• Demonstrated ability in working independently and effectively at all levels in a collaborative team environment
• Demonstrated ability to interact with peers and clients in an effective and professional manner
• Demonstrated ability to draft clear and concise reports and to communicate complex technical information to non-technical
• colleagues in a simple manner
• Work experience in other international organizations and/or multiple locations


Selection Criteria

• Extent and relevance of experience in Oracle E-Business Suite Release 12 and/or Oracle Fusion Applications
• Proficiency with specific ERP Modules such as Purchasing, Accounts Payable, Accounts Receivable, General Ledger (Including SLA), Cash Management, Fixed Assets, Payroll, EFT, Human Resources (core and SSHR), Oracle Advanced Benefits etc.
• Proficiency with specific tools and technologies such as Forms, Reports, XML Publisher, Workflows, OAF, ADF, AME, PL/SQL, Apex, Integration Cloud Services, RPA
• Extent and relevance of experience in establishing and maintaining relationships with clients, management and peers
• Clear and effective verbal communication skills
• Knowledge of one of the other FAO official languages is an asset.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

ADDITIONAL INFORMATION

  • FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)
  • Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list
  • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
  • For more information, visit the FAO employment website
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application

• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/. These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.


• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.