DEADLINE FOR APPLICATIONS

8 May 2026-23:59-GMT+02:00 Central Africa Time (Lusaka)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND:

In July 2023, the World Food Programme (WFP) Zambia Country Office commenced a new five-year Country Strategic Plan (CSP), informed by and aligned with national and United Nations priorities and global commitments under the Sustainable Development Goals (SDGs). It embraces the government's long-term Vision 2030; aligns with 16 key strategic areas of the 8th National Development Plan (NDP8), and contributes to the joint Zambia-United Nations Sustainable Development Cooperation Framework (UNSDCF).

WFP Zambia’s integrated and pragmatic CSP shifts away from unsustainable localized and micro-level interventions to embrace more effective advocacy and engagement with national policies, systems, and programs to achieve national impact on SDG2. Given the government's commitment to budget support for nutrition, social protection, and agriculture, despite the constraints in the country’s fiscal position, WFP’s overarching strategy seeks to enable the government to meet its national priorities with better systems, expertise, and resources for implementation. This means a decisive shift of WFP’s country positioning towards the provision of innovative, sustainable, upstream technical assistance for nationally owned solutions.

Advancing the global WFP Strategic Plan (2022-2025), the CSP addresses both SDG2 and SDG17 and WFP’s Strategic Results 1, 2, 3, 4, and 5. WFP will implement seven activities to achieve five Strategic Outcomes (SO). These SOs include responding to crises and shocks, including support to refugees (SO1); addressing the root causes of malnutrition (SO2); building the resilience, enabling environment, and market access for smallholder farmers, especially women and youth (SO3); supporting government institutions to provide social protection systems (including homegrown school meals) and disaster preparedness and response and anticipatory actions (SO4); and improving access to supply chain services for humanitarian and development actors (SO5).

REPORTING AND PURPOSE OF THE ROLE

Reporting to the Business Support Associate, G6, the incumbent will deliver business support processes in travel and transport management, asset administration, vendor and invoice processing, financial tracking and administrative reporting, ensuring accuracy and compliance with standard WFP business support procedures.

Key Responsibilities

Travel Management

  • Process daily Travel Authorizations (TAs) and and ensure all TEC is complete after each trip/mission
  • Coordinate air travel bookings, including PR/PO processing for tickets.
  • Maintain and update the monthly travel movement schedule.
  • Maintain the quarterly/monthly CO/FO travel tracker.
  • Conduct periodic WeTravel data cleanups to ensure integrity.
  • Facilitate quarterly travel alignment meetings with all units.
  • Support periodic review of the travel dashboard to ensure compliance.

Asset Management

  • Conduct periodic asset tracking and tagging exercises.
  • Monitor monthly asset condition reports in coordination with FOs.
  • Support preparation of monthly MS reports.
  • Support biannual and annual asset verification, physical counts, and reconciliations.
  • Support asset disposal processes, documentation, and register updates.
  • Support timely facilitation of PSB meetings.
  • Administer and maintain an active schedule of insurance policies for all assets and ensure timely updates for newly acquired or disposed assets, including managing claims.
  • Support the identification of obsolete inventory items and submit information to the BSA-Management services

Vendor & Invoice Processing

  • Manage weekly PO and invoice processing for all MS-related services.
  • Match / upload all vendor invoices in ITS and follow up all payments

Financial & Cost Monitoring

  • Support monthly PO reconciliation, quarterly reporting, and annual cash forecast inputs.
  • Prepare monthly resource management report inputs.
  • Provide input for the monthly cash forecasts

Protocol

  • Assist in coordinating official meetings, visits, and events, ensuring correct application of protocol procedures and VIP handling.
  • Assist international staff with immigration processes, including work permits, residence permits, visa applications, UNLP application processes, renewals, and liaison with government authorities.

Reporting & Coordination

  • Produce monthly and quarterly dashboards (travel, assets, vendor, cost).
  • Support the Annual Work Plan (AWP) and BCP updates for Management Services.
  • Other duties as may be assigned from time to time.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

  • Grade 12 certificate with 5 O’levels, including English
  • Diploma/Degree in Business Administration, Office Administration, Secretarial Studies, Public Administration, Management, Communications, or any related field.

Experience:

  • Has demonstrated an ability to perform all routine administrative activities in line with WFP's operating standards through day-to-day work
  • Has supported in providing ad-hoc guidance to new staff members
  • At least 4 years of work experience in administration and support services or a related field.
  • Able to work in a multicultural environment
  • Able to work under pressure and meet deadlines.

Knowledge & Skills:

  • Computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook)
  • Knowledge of ICT tools, including SAP ERP, ServiceNow, ticket‑tracking systems, and data‑visualization platforms
  • Knowledge of office equipment such as printers, scanners, and photocopiers
  • Organizational and time‑management skills, with the ability to handle multiple tasks and deadlines
  • Strong communication skills (written and verbal) for interacting with staff, vendors, and other external stakeholders

Languages:

Fluency (level C) in English.

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

  • We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

  • If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

  • At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.