Senior Communications and Marketing Associate

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Head of Office in Lithuania and direct supervision of the Head of Unit, the incumbent will support the coordination and  implementation of communication and marketing related activities at IOM Lithuania.

Responsibilities

1. Support the planning and implementation of Migration Information Center’s (MiCenter) project communication and marketing activities, contributing to strengthening MiCenter’s visibility as a key information resource for migrants in Lithuania, in line with IOM guidelines.
2. Contribute to the development and maintenance of MICenter's digital presence across social media, the website and other online platforms, including  content creation and publication. 
3. Draft and prepare communication materials, including written, visual and multimedia content tailored to target audiences and stakeholders.
4. Monitor and analyse data on the performance of digital campaigns and communications activities; identify shortfalls and propose adjustments to improve outreach effectiveness and audience engagement.
5. Support liaison with local and regional media; contribute to responses to enquiries, and draft press releases, talking points, and other public communications materials.
6. Support the organization and delivery of events and workshops; attend external events and liaise with partners and stakeholders.
7. Monitor budget implementation of assigned activities and propose adjustments as necessary; coordinate with external service providers as required. 
8. Respond to complex information requests and inquiries related to MiCenter's and IOM work, providing accurate and consistent messaging.
9. Support coordination of IOM Lithuania office-wide communication activities, contributing to consistency of messaging and alignment across units. 
10. Provide inputs for the development of project proposals and concept papers; assist with the preparation of project reports and status updates. 
11. Participate in official meetings, workshops and conferences, and duty travel.
12. Perform other related duties as assigned.

Qualifications

Required Qualifications and Experience

Education

• High school diploma with six years of relevant experience; or, 

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, Philology or related fields from an accredited academic institution with four years of relevant professional experience 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Demonstrated experience in marketing, communications or a related field, with a track record of planning and delivering impactful campaigns.

• Experience managing digital channels and producing content for diverse audiences.

• Experience monitoring and analysing communication or digital activities to improve performance.

• Experience with media liaison and public communications.

• Experience managing website content and structure, ensuring clear, user-friendly and accessible information.

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups is a strong advantage.

Skills

• Proficiency in graphic design tools (e.g. Canva, Adobe suite).

• Skills in photography and videography, both shooting and editing an advantage.

• Analytical mindset with ability to use social media and web analytics tools (e.g. Meta Insights, Google Analytics).

• Ability to plan and develop content for digital channels, adapting messaging to different target audiences.

• Demonstrated creativity and ability to develop practical and effective solutions.

• High level of professionalism and ability to work under pressure and adhere to strict deadlines. 

• Strong interpersonal skills and ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Lithuanian and English (oral and written) and basic knowledge of Russian (reading and understanding) is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

In accordance with the UN Salary Scale, the monthly base salary for this position (G6/1) is 2114.5 EUR, with an estimated net take‑home pay of approximately 1850 EUR. IOM salaries are exempt from income tax.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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