The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Overview: The Case Aide provides direct logistical support to facilitate the resettlement of newly arrived refugee individuals and families. This is a 6-month full-time role that reports to the Logistics Supervisor. Duties include transportation of clients, provision of interpretation services, and completion of administrative tasks.
Major Responsibilities:
Responsibilities include, but are not limited to:
Transport clients to appointments and deliver goods and supplies to them
Pick up newly arriving refugee clients from the airport and take them to their homes; provide basic home safety orientation and provide welcome food to them upon arrival
Conduct public transportation orientations
Provide interpretation services for refugee clients and IRC staff
Support the IRC’s efforts to connect clients with appropriate services
Coordinate with the Logistics team to ensure temporary and permanent housing arrangements for clients
Report information and updates about clients to the Logistics Manager
Other duties as assigned
Job Requirements:
Education: High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred.
Work Experience:
Minimum of 1 year of relevant experience strongly preferred.
Experience working with refugee and/or immigrant populations preferred.
Demonstrated Skills & Competencies:
Must be willing and flexible to work varied hours including nights and weekends as assigned Demonstrated success working and communicating effectively in a multi-cultural environment.
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Desire to work as a team member and in a multicultural workplace.
Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired, Burmese, Rohingya, Karen, Kinyarwanda, Swahili, Arabic, Spanish, Sango, Tigrinya, Oromo, Russian, Ukrainian, Pashto, or Dari.
Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
May require occasional weekend and/or evening work.
Union Eligible:This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
Compensation: (Pay Range: $18.95 - $19.94). Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.