- Job description:
AdheretoNRCpolicies,tools,handbooksand guidelines.
Prepareanddevelopstatusreportsasrequiredbymanagement.
Ensureproperfilingofdocuments.
ProvidehelpdesksupporttoallusersonITissues.
MaintaintheexistingAssetRegistry totrackallICT&Non-ICTequipment.
PreparationandreleaseofICTresourcestoauthorizedusersasapproved.
Diagnosisandresolutionofhardware,softwareorconnectivityproblems.
Providesupporttotheofficestaffuponrequestinthe useofsystemsandapplications.
Scheduleregularcomputer-relatedservice&maintenance.
Setupinternetconnectivityforallstaffaswellasvisitors.
Performsotherduties,asrequiredorasrequestedbylinemanager.
- Qualifications:
Bachelor’sininformationtechnologyorrelatedfield.
Minimumof2yeayearsrrelevantwork experience.
- Educationfield:
InformationTechnologyorrelatedfield.
Educationlevel:
DiplomaorUnivea rsityBachelor'sdegree.
Personalqualities:
Demonstrateproficiencyinprovidingusersupportfor alltypicalofficeICTspecially LAN/WAN/VSAT/Wireless technologies, Cisco Switches & Routers.
Goodcommunicationandinterpersonalskills.
Abilitytokeepuptodatewithmodern trendsintechnologyandmatchthiswithinternal specifics.
Possessculturalawarenessandsensitivity.
Abilitytoanalyze,troubleshoot,supportandimplementtechnicalsolutionsatalllevels.
Abilitytoworkindependentlyandaspartof a team.
Language:
English
- Competencies
Genericprofessionalcompetencies:
ExperiencefromworkinginITfunctions.
Previousexperiencefromworkinginnetworkingandsoftwareandhardwaremaintenance.
Documentedresultsrelatedtotheposition’sresponsibilities.
Behaviouralcompetencies:
Planninganddeliveringresults.
Empoweringandbuildingtrust.
Communicatingwithimpactandrespect.