Job description

Please note that this vacancy is open only to nationals of Afghanistan.

Qualified female candidates are strongly encouraged to apply. UNFPA is committed to achieving gender balance and fostering an inclusive and diverse workforce.

The Position:

The Receptionist (LSC-1) supports front desk operations and contributes to maintaining a safe, orderly, and professional office environment by managing visitor access, handling communications, and assisting with basic security and facility-related tasks. The position ensures effective reception services and supports coordination with security personnel to uphold the safety of UNFPA personnel, premises, and assets in Kabul.

Under the overall guidance of the Security Specialist, the incumbent reports to the Security Analyst.

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.  UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

To support the provision of efficient reception and front desk services, you will uphold the highest standards of professionalism, courtesy, and integrity; demonstrate a strong sense of responsibility and vigilance; and contribute to maintaining a safe, secure, and well-managed office environment in compliance with UNFPA administrative and security procedures.

You would be responsible for:

  • Receives and screens the visitors who enter the UNFPA Afghanistan office 
  • Prevent other non-UNFPA vehicles to park in front of the UNFPA office 
  • Check and ensure all doors and windows are closed and secured after working hours and verifies that electrical appliances are switched off during non-working hours
  • Reports immediately to the Security Specialist and Security Analyst for suspicious packages, bags and envelopes found in the office 
  • Allow and direct international and national visitors to reception for registration, ensuring their names and details are accurately recorded in the visitor log book
  • Responds promptly to phone calls directed to reception, providing accurate information, redirecting calls to the appropriate personnel.
  • Keeps on all security lights during the night and report to the Security Specialist and Security Analyst regarding the damage of assets
  • Patrols the UNFPA office premises compound during the night and ensures that all conditions remain safe and secure
  • Operate the  office generator according to the timetable;
  • Monitor CCTV system and immediately report any malfunctions, faulty cameras, or technical issues
  • In case of a fire incident, act as fire warden. Assist personnel and visitors in safe evacuation during fire alarms, earthquakes, or bunker procedures in emergencies. 
  • Conduct other duties if required.

Qualifications and Experience: 

Education:  

  • Secondary Education is required.

Knowledge and Experience: 

  • At least three years (with high school diploma) or up to 1 year (with Bachelor’s degree) of relevant work experience in security receptionist role is required.  
  • Computer skills and experience with video surveillance equipment, radio and other telecommunication equipment is desired.

Languages: 

  • Working knowledge of English, both written and oral, is required. Knowledge of the local language Dari and/or Pashto is required. 

Required Competencies: 

Values:

  • Exemplifying integrity, 
  • Demonstrating commitment to UNFPA and the UN system, 
  • Embracing cultural diversity, 
  • Embracing change

Core Competencies: 

  • Achieving results,
  • Being accountable,
  • Developing and applying professional expertise/business acumen,
  • Thinking analytically and strategically,
  • Working in teams/managing ourselves and our relationships,

Functional Competencies:

  • Ensuring facilities and assets management
  • Delivering results-based programmes

Compensation and Benefits:

This position offers an attractive remuneration package including leave days, health insurance and additional remuneration for pensions and social security obligations.

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.

Disclaimer:

Selection and engagement of LSC personnel may be subject to background and reference checks, medical clearance and other administrative requirements. 

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or selection process and does not concern itself with information on applicants' bank accounts. 

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.