2. TASKS AND RESPONSIBILITIES
We are looking for a Security Operations Centre (SOC) Operator, who will work in a 24/7 shift duty roster to primarily ensure the duties in line with EU Space Programme Regulation (EU) 2021/696 and the Council decision (CFSP) 2021/6985 for:
- Security monitoring and detection in the SOC of the GSMC (SOC Tier 1 analyst);
- Security incident response in the SOC of the GSMC (SOC Tier 2 analyst).
In addition, the job holder will also contribute to ensuring the provision of governmental services (including PRS).
The successful candidate will be required to obtain a SECRET UE/EU SECRET personal security clearance prior to undergoing training and certification for their operational role, and to maintain their technical competencies and certification (internal and external) as part of the ongoing duties.
The job holder will be entrusted with the following main tasks and responsibilities:
1. Security monitoring and incident handling
- Monitor the security and system status of the Components of the Union Space Programme included in the GSMC SOC perimeter; ensure registration, triage and analysis of security alerts and notifications, as per Security Operational Procedures (SOPs), draw initial assessment and propose non-security-relevant events for closure (SOC Tier 1 analysts);
- Handle and investigate potential security incidents escalated by Tier 1, including determination of scope and impact, coordination with relevant operational stakeholders, definition of preliminary response actions and escalation of incidents to higher tiers when required (SOC Tier 2 analysts).
2. Incident escalation and crisis management
- Contribute to official recommendations provided to the EU decision-making bodies on the continuity of services, including actions required to maintain it, supporting the Crisis Management and implementing the instructions issued by the relevant authorities.
3. Contribute to continuous improvement and operational readiness
- Participate and contribute to the review and update of incident handling, lessons learnt, continuous improvement and risk and vulnerability management;
- Investigate any degradation of the SOC and governmental services and process the system anomalies and notifications to Competent PRS Authorities when required;
- Support the development, improvement and evolution of the Security Operation Centre, PRS access and Council Decision 698’s operational procedures;
- Support the validation of the new releases of operational equipment and new service milestones.
4. Support and coordination activities
- Contribute to ensuring the timely execution of Governmental services procedures, delivery of access and deconfliction management (PRS being currently the main service to be provided), and supervision of the health status of Galileo system PRS Signal in Space;
- Liaise with other EUSPA departments, notably in the area of Administration, to ensure the execution of related corporate tasks, such as planning, reporting, administration, financial budget management, risk management, when needed;
- Contribute to other tasks of the SOM department or of the GSMC, as necessary.