Shelter NFI Field Support Assistant

The European Civil Protection and Humanitarian Aid Operations (ECHO) Anticipatory Action (AA) project aims to reduce the impact of predictable shocks (e.g., seasonal flooding and related displacement risks) on vulnerable households and host communities through timely, trigger-based assistance and preparedness measures. The project prioritizes early action to protect lives, preserve shelter conditions and assets, and strengthen community resilience by supporting anticipatory shelter/NFI assistance, rapid minor repairs and reinforcement works, and light community mitigation interventions aligned with agreed early-warning thresholds and contingency plans.

In Adamawa and Borno States, our client implements anticipatory action interventions that improve household safety and reduce exposure to hazards through technically sound, context-appropriate solutions, coordinated with State authorities, Local Government Areas (LGAs), and community structures.

Working under the supervision of the Programme Manager –Shelter/NFI, the incumbent will support the planning, implementation, monitoring, and reporting of Shelter and infrastructure-related AA activities, including pre-trigger preparedness actions and post-trigger rapid follow-up, in close coordination with programme teams, procurement/logistics, and partners

• Facilitate inclusive community engagement for ECHO AA Shelter/NFI activities at field level, ensuring meaningful participation of women, men, girls, boys, older persons and persons with disabilities before, during and after interventions.

• Support early-warning communication and preparedness messaging in coordination with community leaders and structures, including dissemination of trigger-related information and key actions households should take.

• Support the identification, verification and/or registration of targeted households in line with AA targeting criteria; assist in compiling beneficiary lists and ensuring data confidentiality and informed consent.

• Support in conducting Shelter/NFI needs and rapid assessments using standard tools (including KIIs/FGDs where required) before and after trigger activation.

• Support the organization of distributions and/or services including crowd management, beneficiary guidance, and post-distribution monitoring (PDM) as assigned.

• Manage, supervise and coordinate community volunteers and community structures (e.g., Shelter Committees) in AA locations of intervention.

• Support community communication and feedback processes for AA activities, including sensitization sessions, referral of complaints through established feedback mechanisms, and documentation of AAP actions taken.

• Support collection, transcription/translation and reporting of field information, success stories and qualitative evidence (audio/visual content) for programme reporting and learning.

• Organize and maintain accurate records of field activities (attendance sheets, photos, distribution documents, assessment forms, minutes of meetings) and share them upon request.

• Identify and promptly report operational challenges, protection concerns and implementation risks (including access, security, weather and community tensions) to the supervisor and propose practical mitigation measures.

• Submit daily, weekly and monthly reports on time using standard formats and contribute to data quality checks as required.

• Perform any other duties as may be assigned by the supervisors within the unit.

This role will work under the supervision of the Programme Manager –Shelter/NFI

• Certificate or diploma or degree in social sciences, statistics, business, economics or any relevant field with excellent knowledge of field operations & community engagement with a minimum 2 years of experience in similar capacity, preferably within the humanitarian or development fields.

• Excellent knowledge of working with Microsoft Office suite, including Excel, Word, Power Point.

• Knowledge of working with mobile data collection apps such as Kobo & ODK.

• Minimum knowledge of humanitarian shelter / NFI programming is highly desirable.

• Knowledge of participatory methods & community engagement approaches.

• Ability to work quickly & accurately & pay attention to details.

• An understanding of data confidentiality issues.

• Ability to multitask, excellent organizational & administrative skills.

• Willingness to assist efficiently in a very busy environment.

• Ability to meet deadlines & work under pressure.

• Ability to stay in high risk areas for prolonged duration with remote management from supervisors.

• Ability to present clear & concise information & good written & verbal communication skills.

• Ability to work effectively & harmoniously with colleagues from varied cultures & professional backgrounds.  

• Working with data collection tools. Kobo ODK.

• Working with Microsoft Office.

• Capacity to carry out focused group discussions & assessments in deep field locations.

• Fluency in English language is required (oral & written).

• Working Knowledge of Hausa or Kanuri

• Respects & promotes individual & cultural differences.

• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.

• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.

• Demonstrates willingness to take a stand on issues of importance.

• Shows compassion for others, makes people feel safe, respected & fairly treated.

• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.

• Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.

• Continuously seeks to learn, share knowledge & innovate.

• Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.

• Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

• Provides a clear sense of direction, leads by example & demonstrates the ability to carry out the organization’s vision. Assists others to realize & develop their leadership & professional potential.

• Creates an enabling environment where staff can contribute their best & develop their potential.

• Promotes shared values & creates an atmosphere of trust & honesty.

• Works strategically to realize the organization’s goals & communicates a clear strategic direction.

• Leads with humility & shows openness to acknowledging own shortcomings.

This role has no team management responsibility.

• Qualified female candidates are strongly encouraged to apply