Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the role

Overall purpose of the role:

The Cash Consortium of Yemen (CCY) and UNHCR, as members of the Yemen Cash and Markets Working Group (CMWG) De-Duplication Steering Committee—alongside OCHA and IOM—are implementing a centralized deduplication platform to support interoperability, strengthen data integrity, and enable more effective delivery of MPCA, while upholding agreed data protection standards. The platform hosts multi-agency personal data and therefore requires robust governance arrangements, strong technical management, and rigorous security oversight.

The Deduplication Platform System Coordinator is responsible for day-to-day operation, maintenance, and development of the platform. The role ensures secure hosting, optimal performance, timely troubleshooting, and coordination with technical teams and partners to guarantee system reliability and compliance with UNHCR data protection and Yemen CMWG De-Duplication Steering Committee-agreed policies.

The incumbent will be hired by the Cash Consortium if Yemen but will be seconded to UNHCR and technically report to the Information Management Officer / ICT Officer / Relevant Manager and works closely with HQ technical units, including DIMA, DIST, and Protection Data teams within UNHCR. He/she will also work closely with Yemen CMWG co-chairs, including CCY, IOM, and OCHA.

The incumbent will:

  •  Serve as the primary technical focal point for the Yemen deduplication platform.
  •  Manage system configuration, hosting environment (e.g., Amazon Web Services), and access controls.
  •  Ensure compliance with Yemen CMWG De-Duplication Steering Committee and UNHCR data protection standards, including secure data storage, transmission, and user management.
  •   Coordinate with partner organizations on system integration, onboarding, and troubleshooting.
  •  Support enhancements, testing, performance optimization, and technicaldocumentation.

Responsibilities:

System Administration & Operation

  • Maintain day-to-day system operations and environment health checks.
  • Monitor system performance, conduct backups, and ensure rapid issue resolution.
  • Manage releases, patches, upgrades, and integration with partner applications.
  • Maintain and implement disaster recovery and business continuity procedures.

Security & Data Protection

  • Enforce security protocols, identity access management, and role-based permissions.
  • Ensure adherence to Yemen CMWG De-Duplication Steering Committee and UNHCR policies and data protection frameworks (DPMS, CDF, etc.).
  • Log and monitor access and system transactions to detect security anomalies.

Technical Coordination & Support

  • Serve as liaison between field users, partners, and UNHCR HQ technical units.
  • Provide Tier 2+ support to users and coordinate with developers for defect resolution.
  • Draft and maintain user guides, SOPs, and technical documentation.

Enhancements & Quality Assurance

  • Lead testing cycles (UAT, regression) for new modules or updates.
  • Contribute to roadmap planning and continuous improvement initiatives.
  • Track system usage metrics and report on performance and functionality needs.

Training & Capacity Building

  • Conduct system orientation/training for operational and partner staff.
  • Support onboarding of new entities and manage user provisioning.

Governance & Compliance

  • Support data governance structures and change management processes.
  • Ensure alignment with interoperability standards set by inter-agency agreements.

Experience and technical competencies:

  • Minimum 3–5 years (grade dependent) in system administration, DevOps, or platform management.
  • Experience with cloud infrastructure (AWS preferred) and containerized environments.

Experience and technical competencies: (include years of experience)

  • Minimum 3–5 years (grade dependent) in system administration, DevOps, or platform management.
  • Experience with cloud infrastructure (AWS preferred) and containerized environments.

Technical Skills

  • Identity Access Management, VPNs, network security
  • Database administration and backup strategies
  • Monitoring tools (e.g., CloudWatch, ELK, Grafana)
  • Experience with API integration and microservices architecture.
  • Familiarity with agile development and ticketing systems (e.g., Jira).
  • Desirable
  • Knowledge of protection data principles and humanitarian information management.
  • Experience with sensitive personal data systems.
  • Certifications: AWS, security (e.g., CISSP), ITIL, DevOps — an advantage.

Functional Competencies

  • IT-Architecture
  • IT-Information Security & Risk Management
  • IM-Data Governance & Data Protection
  • IM-Software and Database Management
  • CL-Partner Coordination & Support
  • PR-Data Confidentiality, Integrity, and Availability

Core Competencies

  • Accountability
  • Communication
  • Teamwork & Collaboration
  • Client & Results Orientation
  • Planning & Organizing
  • Technological Awareness
  • Analytical Thinking
  •  

Education:

  • Bachelor’s degree in computer science, Information Systems, Software Engineering, or related field (Master’s preferred).

Languages:

  • English and Arabic

Key stakeholders: (internal and external)

  • Deduplication Systems Steering Committee
  • Cash and Markets Working Group Yemen

All DRC roles require the post-holder to master DRC’s core competencies:

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.  
  •  Collaborating: Involving relevant parties and encouraging feedback.  
  • Taking the lead: Taking ownership and initiative while aiming for innovation.  
  • Communicating: Listening and speaking effectively and honestly.  
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer.

Contract length: Till end March ,2027

Position Band:   non-Management (G) band.

Start date: ASAP

Designation of Duty Station: Non-Family Duty Station

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.

Application process

Interested? Then apply for this position by clicking on the apply button.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications closeon 24 May 2026  the written test /interviews are expected to take place, maximum two weeks after the closing date.  

Please note that applications sent directly to the email will not be considered.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.