The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC launched an emergency health response in Libya in September 2016 as the humanitarian situation in the country was deteriorating following the 2014 civil war. Since then, the IRC has broadened its portfolio with health, protection, and governance programs aiming, directly and in partnership, to employ a holistic approach to meeting the needs of crisis affected and vulnerable communities across the Libya to survive, recover, and gain control of their futures. 

IRC Libya works with Libyan national and local health authorities to provide quality, inclusive health services to vulnerable populations and strengthen the overall health system. Since 2018, the IRC has collaborated with the EU Delegation in Libya and the Ministry of Health (MoH) to develop and pilot the Essential Service Package (ESP), aiming to strengthen existing delivery systems and providing a standardized package of primary health care services to Libyans and non-Libyans. The ESP—composed of two service delivery levels – primary care at Primary Health Care Centers (PHCCs) and secondary care at hospitals—is foundational to the MoH’s strategic reform program, and a key tool in reaching Universal Health Coverage (UHC) for people living in Libya. The ACCESS program is designed to address the need for quality delivery of the ESP and related policies and strategies, and for strengthening management capacity, accountability, and transparency at the District Health Office (DHO) level to oversee and coordinate health services in the municipality in close coordination with other services provided by humanitarian and development actors, while engaging communities to promote health seeking behaviors and ensure services meet their needs. 

Job Overview/Summary:

The Field Coordinator leads the IRC’s program/response efforts in the East and South (Al Kufra) of Libya including all program centers, providing management and coordination guidance to ensure efficiency, coverage and quality programming. As the IRC’s most senior representative in the field, the Field Coordinator must bring a senior leadership profile with a proven track record in managing emergency and refugee programming. The successful candidate will be confident, eloquent and organized, able to represent IRC to partners, including beneficiaries, donors and community leaders, as well as handle sensitive, complex issues in a diplomatic way that puts the needs of the beneficiaries first.

This includes direct management of field level staff, finance, supply chain, procurement, administration, safety & security, and IT, while supporting day-to-day management and coordination of program staff. She/ He will be responsible for ensuring the effective and dynamic running of the office, providing guidance for operations, and as well as regional coordination and representation. She/he will be reporting to the Country Director and working closely with program managers to ensure that activities evolve in line with IRC’s national and global priorities. The Field Coordinator possesses excellent interpersonal savvy and a collaborative approach, enabling successful partnership with operations and programs to ensure high quality delivery of programs to our beneficiaries.

Major Responsibilities:

Management:

  • Chair and lead weekly all staff meetings amongst programs and operational staff whereas minutes to be reported to the SMT for further dissemination to concerned SMT members and sector leads.
  • Manage overall coordination of field operational budgets for the Benghazi-based grants; liaise closely with the finance staff and grants and compliance staff to monitor cash flow, review BVAs and track operational spending.
  • Coordinate the execution and collection of operational needs assessments and participate in proposal development processes in cooperation with Deputy Directors and Program staff.  This should include contributing to and reviewing budgets to ensure that they are reasonable and sufficient to cover the operational needs of the Benghazi field office (s).
  • In partnership with the  SMT, make recommendations to the Program and Operational Coordinators and HR Director on contract extensions, promotions and disciplinary and grievance matters.
  • Ensure that performance evaluations for all staff are conducted on time and review all evaluations to ensure quality and consistency; for the East program staff, provide input to technical coordinators on performance.

Safety and Security:

  • Supervise the Safety and Security staff in accordance with the field management matrix of the HAS Coordinator
  • In coordination with the Humanitarian Access, Safety and Security Coordinator, ensure that the security protocols are followed ensuring consistent monitoring and analysis of the security environment, and adherence by all staff to the IRC security protocols and procedures.
  • Ensure that all new staff in the field office are briefed on security procedures and protocols
  • Ensure prompt reporting of security concerns and safety/security incidents to the Safety and Security senior coordinator and Deputy Director of Operations.
  • Rigorous enforcement of security policies in the East and South (Al Kufra).
  • Assist the Safety and Security Team in analyzing the prevailing security situation and in carrying out security risk assessments in the East and South (Al Kufra).
  • Assist the HAS Coordinator in providing input to the field security management plans, local contingency plans and other procedures as required.
  • Assist the Safety and Security team to assess security training and orientation needs
  • Ensure that the IRC premises are always secure.
  • Take the lead role at field level in Critical Incident Management and incident reporting.

 Financial Management:

  • Supervise the Finance staff in accordance with the field management matrix of the DDF
  • Responsible for the management of the field office petty cash
  • Oversee all budget expenditures in the East and ensure they are allowable and allocable according to IRC and donor regulations.
  • Ensure daily cash count is being done.
  • Ensure that field staff understand and adhere to IRC financial policies and procedures
  • Ensure compliance with financial policies & procedures within the field office.
  • Ensure that the finance staff are taking the required training to build their capacities
  • Support in preparing budgets and spending plans for the field office
  • Liaise with finance as required on cash planning ensuring that the field office has sufficient cash
  • Review the monthly BVAs related to the field office and highlight any recoding if needed

Supply Chain Management & Reporting

  • Supervise the Supply Chain functions (procurement and logistics personnel) with the field management matrix of SC Coordinator
  • Oversee and monitor Supply Chain activities to ensure they are carried out in full compliance with IRC and donor policy and procedures. Immediately notify the SC Coordinator of any actual or suspected irregularities or non-compliance.
  • Provide recommendations to the SC Coordinator for procedural or policy changes to enhance logistics effectiveness, internal controls or cost efficiencies.
  • Ensure spot-checks are done systematically, documented and reported for all IRC assets, inventory and equipment.
  • Ensure timely submission of the monthly Management Report
  • Lead SC staff meetings to ensure and promote planning for and responsiveness to program needs, improvement in understanding of policy and procedures across the operation team and the development of a motivated and cohesive team.
  • Liaise with program staff as required, compliance issues, commitment tracking.
  • Coordinate with Supply Chain Coordinator to ensure upkeep and general IRC facilities management.
  • Supervise stock consumable items such as Offices supplies.  

 Technical Quality:

  • Contributes to the development of country's strategic direction and planning.
  • In coordination with the Deputy Director(s) and Technical/Operational Coordinators and Senior Managers, lead on area of operations-specific strategy development and  operations planning
  • Provide technical and/or management leadership to all support departments operating from the field offices in accordance with best practice and IRC policy.
  • Ensures all transactions and systems in the field offices comply with country-specific policies as well as IRC Global HR, Finance, and Supply Chain guidelines.

Grant Planning & Implementation

  • Lead and seek timely authorization required from the government entities for project implementations and support
  • Anticipates, plans and manages structural transitions associated with a gradual expansion of the field offices and program centers.
  • Ensures regular field monitoring and notification of any modifications as required.

Staff Management and Development

  • Manage and develop staff
  • Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development guidance
  • Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely feedback, and providing documented semi-annual performance reviews.
  • Provide constructive feedback and counsel on appropriate career paths and professional development.
  • Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
  • Offer leadership support for successful adherence by staff to IRC’s Global HR Operating Policies and Procedures.
  • Maintain open and professional relations with team members, promote a strong team spirit and providing oversight and guidance to enable staff to perform successfully in their positions.
  • Ensure timely completion and submission of monthly timesheets, probation reviews and annual performance reviews.

 Coordination and Representation:

  • Take part in external coordination meetings on behalf of IRC; represent IRC generally with third parties including community and government liaison as necessary.
  • Prepare and circulate meeting notes and provide briefings to program staff on coordination issues
  • Develops and maintains effective coordination and long-term relationships with external stakeholders, representing IRC positions, promoting long-term strategy and resolving problems/conflicts.
  • Lead coordination between IRC logistics, finance, programs and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings.

Key Working Relationships:

Position Reports to: Country Director

Direct Reports: SC, Finance, Operation and HAS staff in the field with matrix line management with the sector leads based in Tripoli

Working Environment:  This position will be based in the IRC field office in Benghazi supporting both East and South (Al Kufra) of Libya with frequent visits to the field sites. The role will work closely with the SMT in managing and coordinating the field offices.

REQUIREMENTS: (Qualifications, Skills and Abilities):

Education:

  • Minimum a university degree in Development Management, Public health management or related topics

 Experience:

  • Minimum of 5 years’ work experience in field coordination, health program management preferably in the NGO sector or UN agencies.
  • Experience in conflict and post conflict desirable
  • Knowledge of East and South Libya desirable 
  • At least three years’ experience in operations management (security, logistical, finance and HR)
  • Fluent in Arabic and English (Writing, Speaking, and Listening).
  •  Ability to manage multiple priorities and stressful situations constructively.
  • Computer literate with significant experience in using Microsoft Office (Word, Excel, and Power Point).
  • Excellent interpersonal communication skills and possess stamina to work under pressure.
  • Oriented to the health systems in Libya.

Skills and Abilities:

  • Excellent negotiation skills.
  • Self-directed, able to independently set priorities and solve problems with minimal guidance
  • Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
  • Ability to represent the IRC credibly and impartially with the authorities, and high-level stakeholders.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, disability or any other characteristic protected by applicable law.

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming through raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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