Communication Assistant

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Director, Coordination Office for the Mediterranean, Chief of Mission in Italy and Malta, Representative to the Holy See and the direct supervision of the Senior Public Information Associate, the incumbent will assist the Media and Communication Unit (MCU) in the implementation of Public Information activities of IOM Italy, contributing to internal and external communication activities.

Responsibilities

1. Assist the Media and Communication Unit (MCU) and the Senior Public Information Associate in the implementation of Public Information activities, in line with IOM communication guidelines and media approaches.

2. Assist in implementing social media plans to support tracking performance indicators and helping maintain IOM Italy’s social media channels such as Instagram, Facebook, and other channels.

3. Assist in the drafting and updating of editorial plans in line with IOM Italy’s communication priorities.

4. Assist in compiling data on communication activities’ performance and drafting reports.

5. Assist in the administrative coordination of activities necessary to implement  information campaigns.

6. Assist in the preparation and dissemination of public information materials (TV/Radio spot, public announcements, etc.).

7. Support the production of printed and digital materials (e.g. posters, reports, flyers, brochures) on IOM’s activities, according to IOM rules and instructions.

8. Assist in drafting or translating content (e.g. press releases) in English and Italian to be reviewed and used by MCU.

9. Assist with internal communication by sharing information, within IOM Units in Italy, as well as with other IOM offices and among IOM colleagues in the field.

10. Assist MCU and the thematic experts in organizing public information activities in English and Italian to promote the visibility of projects and initiatives at the national, regional and global level.

11. Assist in preparing and publishing social media content, including videos, reels, carousels, and graphics, in line with MCU guidance.

12. Assist in compiling media monitoring summaries, notes for the file, and data tables related to migration flows in the Mediterranean context.

13. Assist in compiling background information and inputs to support the preparation of communication and advocacy materials.

14. Assist MCU and the Senior Public Information Associate in the preparation of communication materials, including compiling inputs for talking points, briefing notes, and supporting routine responses to media queries.

15. Any other duties that might be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school diploma with four years of relevant experience; or
• Bachelor’s degree in Communication, Journalism, Public/Media Relations, International Relations, Global Governance, or Law from an accredited institution, with two years of professional experience in communication, preferably in the field of migration.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Good organizational and communication skills; good drafting, writing and reporting skills.

• Experience in web and social media content creation, and basic content planning.

• Experience in video editing and in creating graphic content.

Skills

• Good knowledge of major migration dynamics/context in the Mediterranean.

• Familiarity with communication practices within international organizations, including experience in supporting regional coordination and communication frameworks in the Mediterranean context.

• Experience in the preparation of newsletters, compiling data tables, drafting notes for the file, and compiling media monitoring reports in English.

• Experience in supporting internal communication activities and liaising with colleagues across different units.

• Experience in social media preparation, video editing, and the development of communication materials for social media (including carousels, reels, and graphics).

• Advanced computer literacy: proficiency in using Microsoft Office (e.g. Word, PowerPoint, Excel) and Office 365; 

• Good knowledge of the main graphic and communication tools currently used by the Media and Communication Unit (Adobe, Canva, CapCut, Mailchimp, etc.)

• Ability to work effectively and harmoniously as part of a team of colleagues of diverse cultural and professional backgrounds.

• Ability to manage time and resources efficiently to meet goals and timelines and produce quality results and products.

• Capacity to work under pressure and meet strict deadlines.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Italian, both written and spoken, is required at a very advanced level, and proficiency in English is required.

Good knowledge of French and Spanish is considered an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

How to apply: IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Please note that a cover letter in English is required.

No late applications will be accepted. Only shortlisted candidates will be contacted.

Vacancies close at 23:59 local time Rome, Italy, on the respective closing date.

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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