Welcome Officer - Temporary
- Full-time
- Directorate: CSI
- Grade: T1
Company Description
THE OECD – Who we are, what we do
The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world. Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.
THE EXECUTIVE DIRECTORATE (EXD)
The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General. Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid. As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all our functions.
THE CONFERENCE, SECURITY AND INFRASTRUCTURE SERVICE (EXD/CSI)
Within the OECD’s Executive Directorate (EXD), the Conference, Security and Infrastructure Service (EXD/CSI) responsible for facilitating conferences that bring together delegates from our 38 Member countries, key partners and other stakeholders, for language services (interpretation and translation), for safety and fire security of OECD staff, delegates and visitors, and for the management and operation of OECD buildings in Paris and OECD Centres abroad. Within EXD/CSI, the Security Service (EXD/CSI/SEC) is responsible for the 24/7 operational protection of OECD staff, property and information.
THE POSITION
The Temporary Welcome Officer will work under the supervision of the Welcome Desk Manager and the Head of the Security Operations Unit. This role will receive visitors and meeting participants while applying the appropriate security controls. To ensure coverage of the Conference Centre, this will require working shifts between 07h00 and 20h00 and, on an occasional basis, working outside these times and on weekends.
Job Description
Main Responsibilities
Welcome information, badge delivery
- Ensure proper reception of visitors, meeting participants for meetings taking place on both OECD sites (La Muette and/or Boulogne).
- Participate in welcoming high-level visitors and, if necessary, escort them around the premises.
- Provide guidance and information to visitors and meeting participants, including indicating meeting rooms, services provided by the OECD, and referring participants to the different access points.
- Deliver access badges, particularly for unscheduled visitors and participants, in compliance with current safety regulations.
Welcome desk management
- Supervise subcontractors assigned as back-up to the reception area, train them and check that they are familiar with and follow instructions.
- Manage supplies and the stock of inventory necessary for the operation of the welcome desk.
- Manage IT equipment (workstations, badge printers).
- Handle telephone calls, filtering and transmitting to the persons concerned.
- Follow emergency safety protocols and help evacuate visitors if necessary.
Other tasks
- Perform other related duties assigned by the Head of Service as required.
Qualifications
Ideal Candidate Profile
Academic Background
- A good general secondary education.
Professional Background
- Proven experience in hosting and/or managing VIPs (private or public sector).
- Experience working in a multicultural environment would be an advantage.
- Experience in preparing meetings would be an advantage.
Tools
- Very good knowledge of the MS Office package: Outlook, Word and Excel.
Core Competencies
- OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Enable People (Level 1); Ethics and Integrity (Level 1); Achieve Results (Level 1).
- There are three possible levels for each competency. The level for each competency is determined according to the specific needs of each job role and its associated grade.
- To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.
Languages
- Fluency in one of the two OECD official languages (English and French) and knowledge of the other, with a commitment to reach a good working level.
Additional Information
Closing Date
- This vacancy should be filled as soon as possible, and applications should reach us no later than midnight 27 May 2026 (Paris time).
Contract Duration
- 12 months, with possibility of renewal
Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67.
Salary Information
- Salary and conditions will depend on the experience of the selected candidate as well as on her/his status (temporary staff or official).
- For temporary staff, salary starts at 3 100 EUR.
The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities. Temporary appointments are open to applicants irrespective of nationality. In accordance with OECD practice, priority will be given to candidates who are nationals of OECD Members, or, where applicable, to countries participating in the relevant programme or body.
The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.