IT Officer - Chisinau

The  assists the authorities in fulfilling their membership commitments and obligations, supports legislative and other reforms, provides expertise in the Organisation’s fields of competence, develops effective training programmes or implements activities such as thematic campaigns.

As an IT officer, you will work in close co-operation with the project teams based in Chisinau and act as the main point of contact on IT matters between the office in Chisinau and the Directorate of Information Technology (DiT) at Headquarters in Strasbourg, France. You will work in close collaboration with the DiT team and may be required to travel to other Council of Europe offices in the region.

As an IT Officer, you will:

• manage and maintain the Office’s work environment, including operating systems and software, ensuring their full availability and functionality;
• take appropriate and preventive measures to ensure the work environment’s resilience and efficiency;
• manage the service provisions of the Office;
• manage the PC park and related services, participate in the installation of PCs, ensure the logistical follow-up and supervision of the pool of PCs (stock management, monitoring of breakdown rates, technology watching, calculation of statistics for the dashboard);
• provide first and second level IT support to the Office;
• contribute to the implementation of innovative digital solutions to improve IT service delivery;
• perform any other duties related to the position.

You must:

• hold a full course of general secondary education and appropriate professional qualifications;
• have a minimum of two years of relevant professional experience relating to IT system administration and management of PC and related services;
• have an excellent knowledge of Romanian (first language level) and a very good knowledge of English (one of the Council of Europe's two official languages);
• be a citizen of the host country or one of the 46 member states of the Council of Europe and fulfil the conditions for appointment to the civil service of that state;
• be currently present in the Republic of Moldova;
• have discharged any obligation concerning national service (military, civil or comparable);
• not be the parent, child, stepchild or grandchild of a serving staff member of the Council of Europe;
• be under the age of 65 years.

Your application must demonstrate to what extent you have the competencies listed below. To help you doing so, feel free to consult .

• Operational - Planning and work organisation
• Operational - Analysis and problem solving
• Operational - Results orientation
• Operational - Concern for quality
• Interpersonal - Teamwork and co-operation

• Professional and technical expertise:

• good knowledge of latest Windows operating systems and Office 365 administration;
• good ICT skills, particularly in Microsoft-based environments;
• ability to provide first- and second-level IT support and troubleshoot technical issues;
• experience in the administration and management of PCs and related services;
• good understanding of IT service delivery principles and ability to provide effective and user-oriented IT support;
• good knowledge of emerging technologies relevant to corporate IT services, including artificial intelligence tools.

• Operational - Learning and development
• Interpersonal - Adaptability
• Interpersonal - Initiative

• Professional and technical expertise:

• experience in project management; 
• experience in drafting technical documentation and reports;
• higher education degree in information technology, computer science or a related field;
• ability to communicate effectively with users and liaise with relevant IT stakeholders, including DiT;
• basic knowledge of French.

This job vacancy is for a local external recruitment based on fixed-term contracts. Employment is limited to 31 December of the current year and may be extended. You can consult the conditions of employment (salaries, allowances, pension scheme, social insurance, etc.) on the webpage .

For more information on how we recruit, you can consult the page . This recruitment is carried out in accordance with on locally recruited staff members in Duty Stations outside of France. The deadline for applications is indicated in the General information section of this vacancy notice (see above) and is fixed at 23:59:59 (CET/CEST). When applying, make sure your motivation shows how your competencies make your profile the best for the role.

As an equal opportunity employer, the Council of Europe welcomes applications from all suitably qualified people, irrespective of sex, gender, sexual orientation, ethnic or social origin, disability, religion or belief. Under its equal opportunity policy, the Council of Europe is aiming to achieve gender parity in staff employed in each category and grade. At the time of appointment, preference between suitable people shall be given to the person of the gender which is under-represented in the relevant grades within the category to which the vacancy belongs.

Applicants with specific needs are encouraged to request reasonable accommodations at any stage during the recruitment process. Please contact us at , we will ensure that your request is handled.

The information published on the CoE’s careers website regarding working conditions is correct at the time of publication of the vacancy notice. Any changes to these conditions during the recruitment process will be updated on our Portal and will apply at the time of the job offer. Our career's website is not intended to be exhaustive and may not address all questions you would have. Should you have remaining questions, please contact us at .