General Information

Position Title
ICT Analyst - ICT Project Management
Job Category
Information and Communications Technology
Duty Station(s)
Tashkent
Seniority Level
Associate
ICS Level
ICS 08
Contract Type
ICA - LICA - Specialist - Retainer
Contract Level
LICA 8
Posting Start Date
15-May-2026
Posting End Date
24-May-2026
Duration
Retainer (up to 70 working days until 31.12.2026)

Job Highlight

This is an excellent opportunity to contribute to the improvement of healthcare infrastructure in Uzbekistan through the application of ICT expertise. The position offers exposure to high-profile projects, cross-cultural collaboration, and professional development opportunities in ICT project management, stakeholder engagement, and technical implementation within the UN system.

About the Region

The Europe and Central Asia Regional Office (ECR), based in Geneva, is responsible for the effective management, coordination and oversight of UNOPS operations across the region. The ECR region spans the Western Balkans, Ukraine and Eastern Europe, Central Asia, South Caucasus, and Türkiye, where UNOPS works with partners to achieve sustainable impact in health, education, environmental management, housing, rule of law, good governance, economic development, and social inclusion. With a wealth of experience in procurement, infrastructure, project and grant management, UNOPS in the region directly implements projects, provides technical advisory services and capacity building to advance the Sustainable Development Goals in support of national governments.

About the Country/Multi-Country Office

Since opening in 2019, the UNOPS Austria Multi-Country Office (AUMCO) in Vienna has served as a hub for operations across 12 countries in South-East Europe, Türkiye, the South Caucasus, and Central Asia. AUMCO delivers technical expertise, operational support, and sustainable infrastructure solutions for governments, donors, and international financial institutions. Flagship initiatives include Blueing the Black Sea—a GEF and World Bank partnership to reduce pollution and promote sustainable development—and Türkiye’s post-earthquake recovery programme, enhancing protective services for women and children. In Albania, projects revitalise cultural heritage and advance digital justice, while in Kosovo, new university infrastructure supports higher education. In Georgia, AUMCO facilitates the Eastern Partnership European School and strengthens rule of law and digital health access. Across Central Asia, activities range from health system strengthening in Uzbekistan to hazardous waste management in Tajikistan. AUMCO also supports UNOPS’ global Water, Environment, and Climate portfolio, reinforcing its role as a regional and thematic centre of excellence.

About the Project Office

Since establishing its presence in Tashkent in 2023, UNOPS has been supporting healthcare infrastructure and service delivery across Uzbekistan. Key initiatives include: - COVID-19 Emergency Response – Strengthening resilience to pandemics by upgrading over 150 Sanitary-Epidemiological Committee facilities. The project delivers infrastructure improvements, diagnostic equipment, an ICT-based national epidemiological surveillance system, and expanded patient treatment capacity. - Oncology Services Development – Enhancing access to quality cancer care by equipping 14 regional hospitals with advanced medical, diagnostic, radiological, and ICT tools, establishing a national cancer registry, and providing capacity building for medical staff. - Hospital Infrastructure Design in Kashkadarya – Supporting healthcare reform through feasibility studies, site investigations, and technical designs for new hospitals in Karshi and Beshkent, aligned with national and international standards. Through these efforts, UNOPS is helping Uzbekistan strengthen its health systems and improve the quality of care for its citizens.

Job Specific Context

This position operates within a dynamic healthcare environment, supporting critical ICT infrastructure projects aimed at strengthening healthcare service delivery across Uzbekistan. The role is essential in providing technical support, managing ICT contracts, and facilitating effective communication between UNOPS, the Ministry of Health, and other key stakeholders. The ICT Analyst will contribute to the successful implementation of ICT solutions that enhance healthcare services and improve patient outcomes.

Role Purpose

Under the direct supervision of the Partnership Advisor, the ICT Analyst is responsible for efficient and effective ICT management and support, ensuring the successful technical implementation of ICT projects, effective management of ICT contracts, and smooth liaison between stakeholders.

Functions / Key Results Expected

1. ICT technical implementation


  • Support the supervisor to conduct stakeholder analysis and mapping exercise and document key personas, priorities and interests as well as technical capacity.


  • Assist with the landscape analysis against the captured requirements to assess options available in country / region as well as off-the-shelf solutions.


  • Attend meetings with partners and other stakeholders and engage in discussions on identifying the user requirements, development, operation and maintenance of the IT products.


  • Prepare clear and concise specifications and documentation that communicates requirements to service providers using industry standard approaches.


  • Review technical plans prepared by partners and provide comment on feasibility and soundness of the proposed plans


  • Undertake unit and other forms of technical testing of business applications, ensuring that business applications work as intended and provide support in ensuring the applications are optimized in terms of performance and usability.


  • Suggest new approaches and/or tools that may be used to improve testing.


  • Adequately document all work activities, including specifications and test plans.


  • Contribute through evidence-based opinions during technical sessions with external developers and vendors and provides feedback to the supervisor on established design standards.

2. ICT contracts and evaluation


  • Contribute to development of technical specifications (ToR) for the procurement and delivery of IT products and solutions, including cost estimation.


  • Supporting vendor evaluation and selection process.


  • Support the supervisor to design optimal delivery and payment schedules to ensure iterative release of functionality.


  • Monitor and evaluate performance of service providers / suppliers.


  • Assist on contractual process, evaluations, selections and management of ICT vendor contracts.

3. Liaison


  • Support the smooth liaison between UNOPS and the project team, Ministry of Health,  Republican Oncology and Radiology Center, local government officials, national and international consultants and stakeholders, by maintaining regular contact and networking.


  • Help navigate and maintain good relationships among the ministerial staff, national and international consultants, and local government officials and other key stakeholders associated with the ICT component of the project.


  • On the instruction from the supervisor, relay instructions and messages to contractors, technical studies and service contractors, national and international consultants in a prompt manner.


  • Organize meetings, events and activities called for by the project such as technical workshops for ministerial staff, informational sessions with stakeholders, sensibilization and mobilization sessions in selected sites, and participate in capacity building workshops for local government authorities.


  • Maintain detailed and accurate record of meetings including agendas, meeting minutes, follow-up/action points.


  • Follow up of document approvals by concerned authority in a timely manner and consistently and keep supervisor updated as required


  • Acting as a focal point for the project on behalf of the supervisor, relating to liaising needs of the various consultants, contractors, and ministries involved on the project, particularly in the local languages.


  • Support the supervisor  to consolidate and report on key performance indicators obtained from local service groups.


  • Contribute to the dissemination and sharing of best practices and lessons learned for planning and knowledge building.

4. Knowledge building and knowledge sharing


  • Organize, facilitate and/or deliver training and learning initiatives for personnel related to efficient and secure use of ICT systems and services.


  • Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices.


  • Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.


  • Liaise with relevant MCO, HQ and UN system units to exchange information and follow up on pending issues.


  • Provide and manage training program workflow, procedures, and documentation, including resource requirements (e.g. equipment, trainers, etc.), risk assessments, and mitigation measures.

Skills

Data Analysis, Stakeholder Engagement, Technical Documentation, Training Delivery, Vendor Management

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • Bachelors degree or equivalent in Information Technology, Computer Science, or a related field. With 2 years of relevant experience.


Desired

  • Project Management Certification (e.g., PRINCE2, PMP)


Experience Requirements

Required

  • Minimum of 2 years of experience in ICT project implementation, technical support, and vendor management.

  • Experience in preparing technical specifications and documentation.

  • Experience in stakeholder engagement and liaison.


Desired

  • Experience working in the healthcare sector.

  • Experience with international organizations or the UN system.


Language Requirements

Language Proficiency Level Requirement
English Fluent Required
Russian Fluent Desirable
Uzbek Fluent Desirable

Additional Information

  • UNOPS does not accept unsolicited resumes. 
  • UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
  • UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
  • We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
  • UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.