All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
Role and Responsibilities
The Humanitarian Access and Safety (HAS) Coordinator is a key technical resource on safety and security, crisis management, and access at the area level. This role contributes to managing safety and security risks, building capacity, implementing Duty of Care (in direct coordination with People and Organisation), developing humanitarian access strategies, and facilitating principled humanitarian programming.The HAS Coordinator reports directly to the Area Manager and is technically overseen by the HAS Manager. This position is a core member of the Area Management Group.
Generic Responsibilities
Implement the NRC Global HAS Management System at the area level, prepare reports as required and execute area-focused elements of the HAS Operational Plan.
Contribute to a culture of enabling a safe and principled humanitarian response and support the implementation of Safe and Inclusive Programming Minimum Standards.
Maintain an up-to-date understanding of the area’s humanitarian context, including analysis and forecasting, to regularly brief area management on key security developments, NRC exposure, access challenges, and emerging threats to inform decision-making.
Lead the development of area-level HAS documents, including contingency plans, access strategies, and context-relevant Standard Operating Procedures (SOPs), in line with organisational standards.
Support the HAS Manager in conducting Security Risk Assessments (SRAs) and access assessments, including Rapid SRAs for new operational locations, and collaborate with management to implement relevant mitigation measures and support safe programming.
Work with the Area Management Group to maintain compliance with NRC’s HAS Management System at the area level.
Facilitate ongoing culture of learning relevant to Humanitarian Access and Safety and arrange for trainings including Hostile Environment Individual Security Training (HEIST), Field First Aid, drills and simulations for NRC staff and partners, in line with NRC policies.
In consultation with the Area Manager and HAS Manager, communicate, and coordinate with relevant external actors and coordination structures and build relationships with various stakeholders to inform operations and security management as well as increase humanitarian access and protect humanitarian space at the area level.
Ensure adherence to NRC policies, guidance and procedures, and a specific responsibility for HAS policies and procedures.
Specific Responsibilities
Work with management to ensure that all staff give their informed consent based on briefing upon arrival and that updates are regularly shared on the security context.
Collaborate with AM and the HAS Manager to manage access, safety and security related incidents at the Area level, ensuring their documentation in NRC Protect.
Contribute, in collaboration with the HAS Manager, to improving humanitarian access for NRC operations across the area by providing technical support on tools and strategies, supporting capacity building for area staff, and assisting teams in developing access strategies and engagement plans.
Lead and/or advise on the engagement with parties to the conflict, including non-state armed groups and state armed forces at the area level, when designated by management,
Contribute to capacity building and knowledge sharing initiatives with local partners regarding security risk management and humanitarian access in the area, in coordination with the HAS Manager and the partnership focal points.
Promote safeguarding principles and commitments within NRC and amongst communities.
Perform any other tasks related to HAS and the position as delegated by the line manager.
Critical Interfaces
Area Management Group members for security risk management, incident management, mitigation measures implementation, and cross-functional priorities.
Area Support Manager and Logistics team for collaboration on security compliance, accommodation premises, driver safety SOPs, and training.
Area P&O team for ensuring Duty of Care and coordinating capacity building, recruitment, and performance management.
Area Finance Team for HAS-related inputs to budgets and managing payments.
Core Competency teams for conflict sensitivity, programme criticality, the Do No Harm principle, humanitarian needs analysis, and implementation modalities. Where present, Protection from Violence lead is a key interface.
Access and Security/Safety focal points in peer organisations for information sharing, joint advocacy, and joint training and operations.
Authorities for engagement to enable safe and principled access and programme delivery.
Generic Professional Competencies
Minimum Bachelor’s Degree in relevant and related field.
Minimum three (3) years of relevant experience in a humanitarian/recovery context.
Solid understanding of the Humanitarian Principles and their application in programmatic and advocacy responses, NGO safety and risk management, humanitarian access, and civil-military coordination.
Previous experience working in complex contexts and understanding of access negotiations.
Prior experience as a trainer is an added value.
Working proficiency in Portuguese and English, both written and verbal.
Context Related Skills, Knowledge, and Experience
Experience working in Cabo Delgado with humanitarian response
Experience in liaising with communities and authorities as well as with NGOs.
Working proficiency and/or conversational in local languages Makua, Makonde and Mwani.
Behavioural Competencies
Handling insecure environment
Planning and delivering results
Working with People
Analysing
Communicating with impact and respect
Coping with change