Senior Officer, Planning, Monitoring, Evaluation and Reporting (PMER) - VA-N0.-01-2026

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. 

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles. 

As part of the Africa Region, the Country Cluster Delegation for South Sudan, Uganda and Tanzania (Juba CCD) facilitates sub-regional cooperation for ongoing emergency operations and provides direct support to South Sudan Red Cross, Uganda Red Cross Society, and Tanzania Red Cross Society. Under the Juba Country Cluster Delegation (CCD), a Country Office was established in Kampala, Uganda, in 2026 to intensify engagement with Uganda Red Cross Society (URCS).

Reporting to the Delegate, Disaster Management, and with a technical reporting line to Regional Head, PMER and Quality Assurance, the Senior Officer, PMER will take a leading role in ensuring quality control and assurance across the Juba Country Cluster Delegation (CCD) portfolio of programmes and operations. 

The Senior Officer, PMER, ensures Juba Country Cluster Delegation (CCD) maintains highest standards of programme planning, monitoring, evaluation and reporting, both in quality and timeliness, and leads initiatives to further develop quality assurance across programmes and operations.

As a member of the programme and operations team, the Senior Officer, PMER provides hands-on support and leads on specific PMER activities. This includes designing and implementing a robust PMER system for the delegation in line with IFRC standards and procedures, accountability and learning plans, conducting and supporting evaluation studies, designing program monitoring tools, ensuring effective monitoring of program outputs and outcomes, and contributing to IFRC annual monitoring and reporting. The position also supports effective accountability systems and will contribute to programme and organizational learning processes.

Planning

• Provide technical advice and support to the Juba CCD team to ensure high-quality planning, including the design of logical frameworks and appropriate indicators, in line with IFRC planning standards, frameworks and processes, and within a results-based and adaptive planning approach.
• Engage actively with national societies and IFRC colleagues in the development of programme proposals, concept notes that are fully aligned with the strategic objectives of the national societies (NS) and IFRC Strategy 2030.
• Support analysis and research to inform programme planning and design, and to capture evidence of effectiveness.
• Undertake quality review of Disaster Response Emergency Fund (DREF) requests and engage in the development of Emergency Appeal documentation and operational plans of action.
• Ensure that monitoring and evaluation activities are incorporated into programme, project and operations plans and budgets from the outset, including establishment of monitoring systems and reporting timelines.
• Work with national societies and partners in the development of annual Unified Plans, ensuring adherence to timelines.
• Champion gender sensitive, inclusive and participatory processes across PMER components.

Monitoring

• Support streamlined systems and processes for capturing programme data and output tracking, and for the delegation’s monitoring and reporting requirements.
• Review and update project logical framework, KPIs’ and related project plans to ensure logical coherence, SMART indicators, and the inclusion of means of verifications, targets and baselines.
• In collaboration with Information Management (IM) focal points design and establish systems to collect reliable and timely monitoring data that captures operational implementation and informs management of programme quality.
• Work closely with IM and Community Engagement and Accountability (CEA) colleagues to ensure monitoring is informed by perspectives and feedback by affected populations.
• Analyse monitoring data and present findings through reports and data visualization in user-friendly and evidence-based manner to inform decision-making.
• Participate in the design and, where possible and appropriate, implementation of programme/project baseline, endline, satisfaction surveys, post distribution monitoring questionnaires and other monitoring tools.

Evaluation and learning

• Support quality midterm and final evaluation studies, including developing evaluation TORs, supporting the recruitment of external consultants, liaising with consultants during the evaluation, reviewing evaluations reports.
• Co-lead and facilitate with national society counterparts project and operations learning processes.
• Contribute to lessons learning exercises by advising on appropriate methodologies and offering facilitation.
• Ensure that all reviews and evaluations are evidence-based and assess both outputs and outcomes to inform future operational decision-making and improve programme quality.
• Maintain IFRC systems and forums to capture, document and share operational learning.

Reporting and accountability

• Ensure full compliance with all IFRC policies and procedures and IFRC obligations to donors/partners.
• Ensure narrative reporting adheres to IFRC reporting formats and different donor requirements during preparation, in coordination with the relevant financial information.
• Undertake quality control of reports in coordination with the finance team, cross-checking with narrative information to ensure alignment and consistency of data.
• In coordination with the IFRC Regional Office for Africa PMER Unit monitor donor reporting deadlines and ensure compliance with pledge agreements.
• Ensure efficient quality control and delivery of operational reporting, including operations updates, situation reports, information bulletins, monthly and annual reports, pledge-based and other reports, ensuring clarity, accuracy, and analytical depth.
• Maintain effective communication with technical and operational counterparts, National Society staff and volunteers to ensure reports are informed by accurate and relevant information.
• Promote a culture of accountability within management and operational teams.
• Ensure accountability considerations are integrated across all PMER work.

PMER capacity strengthening

• Contribute to strengthening PMER capacity of Juba CCD and National Society colleagues through on-site and remote support and other flexible capacity-building initiatives.
• Provide technical guidance to national societies on appropriate PMER systems and techniques based on operational needs, IFRC Secretariat and donor requirements, available resources and capacities.
• Promote a culture of learning, performance and accountability by identifying and sharing good practices in planning, monitoring and reporting within the IFRC Secretariat and national societies.
• Provide technical support and guidance of data quality standards (data quality dimensions - accuracy, completeness, timeliness, consistency, validity etc) at NS level.

• Graduate university degree in relevant area, e.g. humanitarian, social sciences, or studies related to management, etc. (Required)
• Basic Delegates Training Course or IMPACT. Surge, RCRC technical or operations management training or equivalent experience and technical competencies (preferred)

Required

• At least 5 years’ experience working in PMER, Monitoring Evaluation, Accountability and Learning (MEAL) etc.
• Background in data collection, management, analysis and presentation methods and tools.
• Experience in project cycle management including proposal development and other planning processes.
• Experience in capacity building through on-the-job and other training methods.
• Good knowledge and relevant work experience in the regional context

Preferred

• Work experience with the Red Cross and Red Crescent

Required

• Effective team and project management skills
• Highly developed analytical and writing skills, including reporting and presentations.
• Skilled in designing logical frameworks, monitoring and evaluation plans, indicator tracking and data collection tools.
• Time management and organisational skills with close attention to detail.
• Knowledge and understanding of humanitarian operations as well as gender, protection, social or human vulnerability issues.
• Ability to work well in a multicultural team
• Excellent stress management skills
• Fluent spoken and written English

Preferred

• Knowledge of results-based or adaptive management systems and processes and ability to handle complex tasks independently.
• Good command of another IFRC official language (Arabic, French and/or Spanish)

• Values: Respect for diversity; Integrity; Professionalism; Accountability.
• Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.