Radio Operator SC G

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Organizational Context:

These jobs are found in country Offices. Jobholders are based in Radio Rooms and typically report to an Information Technology Officer, Security Officer, or the designate. At this level, jobholders work in a team under minimal supervision, and they are expected to produce organized and accurate reports and technical work. As required, they may work with UNDSS Radio Room, especially in case of security incidents. These jobs may require working different shifts and reporting for duty on short notice. The purpose of this job is to support telecommunications services in order to facilitate the efficient implementation of security processes and procedures.

Key Duty & Responsibilities:

• Coordinate with WFP Security staff and/or UNDSS Radio Room to facilitate accurate and efficient security-related information flow following established standard operating procedures.
• Responsible for monitoring and channelling all radio communications, including tracking of WFP vehicle and staff movement to ensure efficient 24-hour coverage of telecommunications Services.
• Ensure optimal radio network operations through the implementation of standard operating procedures and the provision of guidelines and training to local radio operators in the region of Assignment.
• Produce regular and ad hoc reports, including daily radio checks, staff movement reports and assist in preparing and dispatching the summary of security incidents and other information to staff to facilitate accurate, efficient and concise communication and information flow.
• Provide efficient support and training to users on telecommunications equipment and Procedures including Minimum Operating Security Standards (MOSS) requirements to ensure effective use of telecommunications equipment.
• Maintain inventory and provide recommendations for potential improvements to support Efficient planning and keeping WFP telecommunications equipment operational.
• Create and maintain databases (e.g. lists of call signs, addresses, telephone numbers, wardens, etc.), to ensure accurate information is always available.
• Follow established emergency response processes and procedures to ensure prompt assistance in case of emergencies.
• Track mission vehicles and movement and provide a report to the head of security.
• Equipped new arrival with telecom equipment with basic training and keep log incidents and office daily call office keys.
• Monitor UHF repeaters, network and vehicle tracking application, programme telecom equipment and assign call signs to new arrival staff.

Desired Experience and Entry into the Role:

• Official training and/or experience using MS Word, MS Excel, MS PowerPoint, and other WFP software is an advantage. Good knowledge of WFP administrative policies, procedures, a corporate application such as WINGS and good command of English and local language/s
• Moderate level of knowledge of telecommunication operations, procedures, and high standards. Also have computer literacy, good communication skills with clarity and concisely.
• Ability to multi-task and respond simultaneously and in a timely fashion to demanding job requirements.
• Ability to prioritize a heavy workload and demonstrate judgment, initiative, alertness, and emotional stability, especially in emergency situations.

Functional capabilities & Competencies:

• Keep operationalizing WFP Radio Network 24/7.
• Track movement of staff 24/7 and arrange basic Radio training on a timely basis.
• Track WFP vehicles and monitor VHF/UHF repeaters 24/7.
• Headcount for international staff on the specified timetable with reporting to security unit.
• Keep update incident logbook with reporting to security unit if needed with less than 5 minutes delay.
• Provide ICT support and equipment delivery to the new arrival and ensure that no security alert is missed.
• Achieve 100% security alert sharing with security warden and improve user’s satisfaction ratings by 20% from a security perspective. 

Qualification:

Education:

Completion of secondary school education. Technical training in communication equipment or other work-related areas.

Experience:

Four or more years of progressively responsible work experience in telecommunications/radio operations, information technology, or other relevant fields of work.

Languages:

Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.