HUMAN RESOURCES OFFICER

The(se) position(s) are located within the Common Administrative Platform at United Nations Headquarters, referred to as the One Executive Office ("One EO"), under the Division of Administration in the Department of Operational Support (DOS). One EO started its transition phase on 1 January 2026 as part of the UN80 reform initiative, which aims to consolidate common administrative functions across Secretariat entities into unified service platforms. One EO provides the full range of administrative and operational services required by New York–based Secretariat client entities to fulfil their mandates, including human resources management, financial administration, travel, and general administrative support, while adhering to the delegation of authority framework and ensuring compliance with established regulations, rules, policies, guidelines and procedures. These positions are in the Specialized desk II “Staff Administration” of the OneEO/CAP New York and the Client desk. The Human Resources Officer will report directly to the Chief of Unit/desk.

Within delegated authority, the Human Resources Officer provides administrative support across staff administration, and HR operations, ensuring accuracy, compliance, and timely service delivery. Functions of this position encompass sub-functional specialties such as onboarding and orientation, administration of entitlements and benefits, human resources planning and monitoring, and staff separation support. The Human Resources Officer reports to the Senior Human Resources Officer, Chief of Specialized desk II or in a Client desk. Within delegated authority, the Human Resources Officer will be responsible for the following duties: Key Responsibilities: 1. Oversight and HR Service Delivery • Supervise and guide a team of HR Partners and Human Resources Assistants to ensure high-quality, consistent HR services. • Oversee all HR administrative transactions, including personnel actions, contract administration, and maintenance of staffing tables. • Provide authoritative advice to managers and staff on HR policies, rules, regulations, and procedures. • Remain abreast of developments and best practices in human resources management. 2. Onboarding, administration and entitlements of benefits • Review recruitment requests and coordinate the onboarding of new staff members. • Determine staff entitlements at initial appointment, including endorsement of grade, level, and step for offers of appointment and recommend corrective actions or procedural improvements as needed. • Review, approve, and sign job offers and letters of appointment. • Review and approve staff requests for entitlements and benefits, including dependency benefits, education grant, rental subsidy, and language allowances. • Administer and provide guidance on salary-related matters, travel entitlements, social security, and other benefits. • Determine and recommend benefits and entitlements based on contractual status. • Compile, analyze, and interpret HR data to support workforce planning and decision-making. • Support the review of operational priorities, coordinates work distribution and timely completion of monitoring activities. • Supervises HR Assistants/Partners in processing all HR administrative transactions. • Maintains and ensures accuracy of staffing tables and related HR records. • Advise on the interpretation and application of HR policies, regulations, and rules, including review of exceptions. • Contribute to the development and maintenance of HR dashboards providing real-time insights into key HR processes, including onboarding, separation, entitlements, benefits administration, and compliance metrics. • Prepare special reports, data models, and key performance indicators (KPIs) for monitoring HR performance and trends. • Coordinate entitlement monitoring exercises in line with the section’s work plan. • Advise and counsel staff on rights, responsibilities, code of conduct, and work-related challenges as required. 3. Other • Assess training needs and design, develop, and deliver learning programs for HR Partners and related staff. • Lead or participate in HR special projects and continuous improvement initiatives. • Review cases involving staff child support obligations and related administrative actions. • Support internal and external audits and respond to audit queries. • Maintain HR statistics and prepare reports related to staff entitlements and benefits. • Assist in drafting policy papers, position papers, and briefing notes related to HR management. • Review existing policies and procedures and recommend updates or changes as required. • Perform other duties as required.

Professionalism: Knowledge of main principles and building blocks of human resources management in general, and, in particular, knowledge of UN Staff Regulations and Rules and their application in the organizational settings covering recruitment, onboarding, contract management and administration of entitlements and benefits; Demonstrated technical knowledge on the development of e-staffing guidance materials; knowledge of the United Nations staff rules and regulations, human resources policies, procedures and practices. Able to perform analysis, modeling, and interpretation of HR data in support of decision-making. Client orientation: Ability to identify clients’ needs and propose appropriate solutions; ability to establish and maintain productive partnerships with clients; Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Technological Awareness: Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; Shows willingness to learn new technology. Demonstrates proficiency in HR information systems and data analytics, including dashboard creation, using tools such as Excel and Power BI or similar. Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Advanced university degree (Master's degree or equivalent) in public or business administration, human resources management or related area. A first level university degree in combination with qualifying experience may be accepted in lieu of an advanced degree.

Certificate in data management and data analytics is desirable.

A minimum of five (5) years of progressively responsible experience in human resources management, administration is required. Experience in the administration of a broad range of entitlements and benefits using ERP systems such as Umoja (SAP) or similar is required. Experience supervising a medium size team is required. Experience in analysis, modeling, reporting and interpretation of data in support of decision-making is desirable. Experience with the United Nations System or similar international Organizations is desirable.

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

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Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level II

UN Level II

UN Level II

UN Level II

Evaluation of qualified applicants may include a substantive assessment, which may be followed by a competency-based interview.

The position is for an initial period of one year. Extension of the appointment is subject to the availability of the funds. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the Young Professionals Programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disability. Reasonable accommodation for applicants with disability may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. For this position, applicants from the following Member States, which are un-represented or under-represented in the UN Secretariat as of 31 March 2026, Afghanistan, Andorra, Angola, Antigua and Barbuda, Belize, Brunei Darussalam, China, Cuba, Democratic People's Republic of Korea, Dominica, Equatorial Guinea, Grenada, Guinea-Bissau, Indonesia, Israel, Japan, Kiribati, Kuwait, Lao People's Democratic Republic, Libya, Liberia, Liechtenstein, Luxembourg, Marshall Islands, Micronesia (Federated States of), Monaco, Nauru, Palau, Papua New Guinea, Oman, Paraguay, Qatar, San Marino, Saint Lucia, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Singapore, Slovenia, Solomon Islands, Timor-Leste, Tuvalu, Turkmenistan, United Arab Emirates, United States of America and Vanuatu.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.