SVN 002/2026 Sr. HR Associate (Foundation Data Management)

Job Description

Under the direct supervision of the HR Officer (ERP Solutions), the successful candidate will be responsible for gathering the different data needed in Foundation Tables and coordinating with the National HR Officers (ERP Solutions) the testing of the changes and other technical resources, needed to support the fulfilment of business requirements of IOM HR operations, considering business needs and innovative tools in the Country Offices, Regional Offices, Global Shared Services Center and Headquarter. 

The successful candidate will assist in the Administration of the entitlements in Core HR, Compensation and Benefit modules and investigate the source of the entitlements data when needed. Also, the successful candidate will be in charge of the update of entitlements data in the intranet, such as post adjustment, PTA, Hardship, R&R, national Social Security, premiums floors and percentage for insurance, etc. Finally, this position will be back-up in the administration of the areas of responsibility (AOR) and the Human Resources roles related to it.

Responsibilities

1. Collect data needed for the updates, calculation and configuration of the benefits through the Foundation Tables, including data from ICSC, UNDP and One HR, to support HR Operations.
    
2. Compare previous and new data from ICSC, UNDP and One HR to track trends and updates; coordinate with Regional and Country Offices and HRAU to communicate changes to maintain consistency and compliance.
3. Monitor changes in salary scales and inform Regional and Country offices to confirm the implementation dates; coordinate with the National HR Officer (ERP Solutions) for testing of changes and other technical resources before deployment to production.
4. Update relevant tables to keep information on benefits, entitlements and compensation (Post adjustment, R&R, Hardship, etc) current in the IOM intranet.
    
5. Process annual updates in Premium Floors for MSP and HI, communicate them to the Regional and Country Offices, and work with the National HR Officers (ERP Solutions) for deployment to production.
    
6. Coordinate changes in the National Social Security schemes with the Regional and Country Offices whenever applicable.
    
7. Receive and analyse requests for changes in work schedules, coordinating with National HR Officers (ERP Solutions) as needed.
    
8.  Investigate end-user issues resulting from data in the Foundation Data.
    
9. Contribute to testing and deployment of business scenarios; carry out unit and system tests, consolidate results, and secure approval for final implementation.
    
10. Identify gaps between ERP functionality and end-user feedback; communicate findings to the National HR Officer (ERP Solutions) and/ Business Analyst.
     
11. Participate in user training, providing technical support and delivering sessions as appropriate.
     
12. Maintain a library of guidelines and SOPs for reference materials.
     
13.  Back-up in the assignment of AOR as defined by HCM roles, including scope of responsibilities, approval workflows, and user journeys.
     
14. Coordinate the update of the data available in the intranet with the technical parties.
15. Provide inputs to improve business processes, value-added reports, and data quality.
16. Perform such other duties as may be assigned.

Qualifications

EDUCATION

• Bachelor’s degree in business or public administration, Human Resources Management, Finance or Accounting, Information Systems and Technology, or any Social Sciences field from an accredited academic institution with four (4) years of relevant professional experience.
• High School diploma with six (6) years of relevant professional experience; or

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience in Human Resource Management ERP, including troubleshooting issues.
• Good knowledge of Human Resources management, policies and procedures and interdependencies of business flows.
• Strong working knowledge of relevant Microsoft applications; experience in AI and Power BI is an
  advantage.

SKILLS
 

• Excellent verbal and written communication skills, with the ability to interact professionally with a diverse group, including supervisors, managers, and end-users.
• Strong customer service orientation; focused on result for the clients.
• Responds positively to feedback.
•  Ability to explain technical processes in a user-friendly language to non-technical staff and endusers.
• Organizational skills; experience in issue-tracking system is an advantage.
•  Problem-solving skills and creative thinking.
• Proven ability to manage user testing.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies - Behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. 
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. 
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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