Company Description

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature.

Job Description

Introduction:

Are you an experienced agile-minded Business Analyst who is client-oriented, passionate about your work, positive, with a can-do attitude, and highly collaborative yet results-oriented? Join the Business Computing Group and bring your value to CERN! Take part!

You will join the Business Computing Group (BC), where 80+ talented international colleagues are responsible for delivering information systems for all of CERN’s business functions.

The product management driven group is working for clients across the whole Organisation (HR, Finance, Planning, Site Management, Purchasing, Logistics, and Accelerator Operations). The type of products under the group’s responsibility ranges from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.

Functions:

As a Business Analyst, you will liaise between agile teams, product managers, business partners and users to understand the underlying demands and advise on the best solutions. 

This transversal position will include activities in three main areas: solution, strategy, and relationship management. You will take on the following responsibilities:

Solution:

  • Analyse business processes and systems to identify areas for improvement and optimisation.
  • Develop and maintain business process documentation (using BPMN and specialised business process modelling tools), including process flows and user requirements.
  • Guide cross-functional teams in the implementation of process improvements and system enhancements.
  • In addition, familiarity with UX principles and methodologies would be advantageous in this role.

Strategy:

  • Lead business analysis efforts to support the strategic objectives of our activities
  • Provide strategic guidance and recommendations to senior management based on analysis findings.
  • Monitor and report on key performance indicators to track progress towards organisational goals.

Relationship Management:

  • Collaborate with stakeholders to gather and prioritise business requirements.
  • Involved in the BA/UX chapter activities such as coordinating practices, contributing to the definition and continuous improvement of shared methodologies, and supporting the development and coaching of team members.

Qualifications

Master's Degree or equivalent relevant experience in the field of Business and Management, Design, Computer Science or a related field.

Experience:

  • Experience in business analysis in business computing.
  • Demonstrated knowledge of common business processes / best practices.
  • Experience in working in agile product management environments.
  • Experience with coaching business analysts and specialists in connecting agile roles.
  • Experience in strategic product initiatives and framing high-level business initiatives is a nice to have.

Technical competencies:

  • User relationship management: understanding of user behaviour, journeys and pain-points.
  • Capturing and analysis of requirements for ICT systems: deep enough technology understanding to translate needs to product requirements.
  • Process analysis, definition and improvement: change management.
  • Conceptualising, designing and developing user experiences and interfaces: business computing knowledge in the Finance and HR, Logistics, Supply Chain domain.
  • Identification and selection of relevant emerging ICT technologies.

Behavioural competencies:

  • Working in the Interest of the Organization: focusing on the broader picture; being able to set aside individual or team needs in the interest of the Organization.
  • Building Relationships: showing appreciation for the ideas and contributions of others and encourages others to express their views, even if controversial.
  • Working in Teams: working well in groups and readily fitting into a team; participating fully and taking an active role in team activities.
  • Demonstrating Accountability: taking responsibility for own actions and decisions.
  • Managing Self: actively seeking feedback on own performance and taking steps to improve it.

Language skills:

Spoken and written English or French, with a commitment to learn the other language.

Additional Information

Eligibility and closing date:

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States.

This vacancy will be filled as soon as possible, and applications should normally reach us no later than 21.06.2026 at 23:59 CEST.

Employment Conditions:

Contract type: Limited duration contract (5 years). Subject to certain conditions, holders of limited-duration contracts may apply for an indefinite position.

Working Hours: 40 hours per week

Job Flexibility: Hybrid

This position involves:

  • Work during nights, Sundays and official holidays, when required by the needs of the Organization.

Job grade: 6-7

Job reference: FAP-BC-PM-2026-109-LD

Field of work: Software Engineering and IT

Benchmark Job Title: Business Process Analyst

Global Benefits

  • A competitive salary (tax free), increasing in line with your years of relevant experience.
  • 30 days of paid leave per year plus 2 weeks annual closure.
  • Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
  • Family, child and infant monthly allowances depending on your individual circumstances.
  • A relocation package (installation grant, removal, travel expenses) depending on your individual circumstances.
  • Possibility to extend your contract up to 8 years + eligibility for indefinite contract tenure.

Overview of CERN - Discover a world where the impossible is made possible!

At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive.

Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.

If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!

More information about us, here: careers.cern

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.