Programme Support Officer (P)

Job Description

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
   Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu

Organizational Context and Scope

Under the direct supervision of the Chief of Mission (CoM), and in close collaboration with the Programme Coordinator and relevant units in Iran Country Office, the Regional Offices and Headquarters (HQ), the Programme Support Officer will support the coordination and facilitation of project development, donor and institutional reporting, as well as donor liaison activities with counterparts in the government, United Nations (UN) agencies and other relevant stakeholders.    

Responsibilities

1. Support the development and endorsement process for concept notes, project proposals, and budgets in line with the International Organization for Migration (IOM) strategies and donor priorities. Liaise with programme units and the RO to ensure proposals are technically sound, coherent, and aligned with national and regional strategies, and in line with IOM policies, standards and internal procedures.
2. Support the coordination and preparation of donor reports in line with contractual requirements, ensuring quality control, data accuracy, and narrative coherence, while tracking reporting deadlines to guarantee timely submission and supporting compliance with donor agreements, IOM policies, and PRIMA requirements.
3. Contribute to identifying potential and realistic funding opportunities among government and non-government donors, review calls for proposals and collect donor information. Draft donor profiles and guidance notes on donor priorities, and assist with developing approaches to expand the IOM donor base.
4. Support effective working relationships with donor counterparts and project/programme partners, such as government authorities, diplomatic missions, and other relevant agencies and working groups.
5. In coordination with the CoM, and the Programme Coordiantor participate in donor meetings, briefings, conferences, UN Working Group meetings and liaise with donors, governmental partners, project partners, think tanks and policy centers at the international and national level.
6. Support the integration of Monitoring, Evaluation, Accountability and Learning  (MEAL) frameworks into programme design and implementation by assisting in the development of indicators, logframes, and monitoring tools, and contributing to data collection, analysis, and reporting for evidence-based decision-making.
7. Provide technical inputs and support in response to emerging trends and priorities and ensure compliance with IOM and donor interests and requirements. 
8. Supervise and provide guidance to the Data and Communication Assistant to support programme data management  reporting, documentation, communication activities.
9. Support capacity building and training activities in the field of programme development, donor and institutional reporting and the rollout of the SRF for Country Office staff through workshops and seminars.
10. Support knowledge management and maintain accurate, updated and pertinent records of all correspondences, project development and donor and institutional reporting files, and related information in IOM’s relevant software applications.
11. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Master’s degree in International Relations, International Development, Political or Social Sciences, Migration Studies, Law, or a related field from an accredited academic institution with two years of relevant professional experience; or,
• Bachelor’s degree in the above fields with four years of relevant professional experience. 

Experience

• Experience in supporting results-based project development and reporting, technical writing and editing, preferably in the international development/humanitarian sector;
• Work experience in donor relations and grant management for specific donors of IOM’s interest; and,
• Experience with Results-Based Management (RBM) approach and other strategic planning approaches.

Skills

• Good communication, writing and organizational skills; ability to prepare clear and concise reports; 
• Basic knowledge of monitoring and evaluation concepts, approaches and methodologies;
• Confirmed experience in donor report writing in humanitarian and/or development settings; 
• Strong analytical and planning skills; capacity to establish working relationships with governmental authorities, national and international institutions and non-governmental organizations;
• Capacity to supervise and train support staff; ability to work effectively and harmoniously with colleagues from varied cultures and professional background;
• Ability to work with accuracy under constraints and pressure; high sense of confidentiality, initiative and good judgment;
• Personal commitment, efficiency, flexibility, drive for results, creative thinking; and,
• Good level of computer literacy, including database applications.

Languages

IOM's official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – Behavioural indicators- Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural indicators - Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info