Cleaner

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission (COM), Resources Management Officer (RMO), Supply Chain Officer in Chisinau and the direct supervision of the Snr. Procurement/Logistics Associate, the Cleaner will be responsible and accountable for maintaining cleanliness, hygiene, and sanitation standards within the IOM office premises in Chisinau.

The incumbent will support the effective functioning of the office environment by providing daily cleaning services, including office spaces, sanitary facilities, and surrounding yard areas, ensuring a safe and conducive workplace for staff and visitors. The Cleaner will work in coordination with the Resources Management Unit and other support staff, contributing to the maintenance and upkeep of office facilities in accordance with IOM standards and local health and safety requirements.

Responsibilities

1. Daily tasks:

   · Offices / Reception – empty paper/waste bins, dust and water all IOM office flowers and clean pots;

   · IT equipment – dust and clean all printers located in the IOM office. For this purpose, IT Units shall provide special cleaning kits. Cleaning of the desks and equipment of the desks (computer, computer screens, keyboard, mouse, calculator, telephone, desk lamp, etc.) will not be part of this contract. Computer screen, keyboard and mouse cleaning will be done by the people occupying the desks, while computers, calculators, telephones, lamps etc. cleaning will be done by the outsourced cleaning company;

   · Meeting / conference rooms – empty paper/waste bins, clean and re-arrange tables and chairs. As per requests, ensure and/or serve water/coffee/tea for and/or during various events in IOM office;

   · Bathrooms – wash floors, clean mirrors, disinfect washbasins and toilet seats, replenish with toilet paper, paper towels, liquid soap, toilet disinfectant, etc.;

2. · Kitchens – clean floors, tables, sinks, empty waste bins, replenish with soap, dishes washing liquid, kitchen paper towels. Maintain and clean kitchens’ appliances (refrigerator, microwaves, coffee machines, tea kettles, etc.). Wash the dishes - cups and glasses used during the meetings only.

3. · Corridors – wash floors, dust and clean equipment (printers, shredders), water flowers, ensure wet cleaning of the carpets in the reception/common area;

4. · Staircase – sweep and wash the outdoor front entry steps & access ramp, clean the handrails;

5. · Report of any equipment malfunctioning.

6. Weekly tasks:

   · Offices, corridors, kitchens, meeting / conference room – clean coolers;

7. · Kitchens – polish cupboards, clean the refrigerators (each Friday noon), microwaves, coffee machines, tea kettles, etc.).

8. · Basement – wash floors, remove the spider webs;

· Any other duty within the incumbent's capabilities as assigned by the Chief of Mission or RMO.

Qualifications

Required Qualifications and Experience

Education

• School diploma and relevant experience in the cleaning services.

Experience

• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage 

Skills

•   Ability to perform cleaning tasks efficiently and maintain high standards of cleanliness and hygiene 

•   Good knowledge of cleaning methods, materials, and safe use of cleaning equipment 

•   Basic understanding of health, safety and hygiene standards (including handling of cleaning chemicals) 

•   Ability to prioritize tasks and manage time effectively to meet daily cleaning schedules 

•   Attention to detail and ability to work with minimal supervision 

•   Reliability, punctuality, and strong sense of responsibility 

•   Ability to perform manual tasks (lifting, standing, repetitive work) 

•   Ability to identify and report maintenance or hygiene issues promptly 

•   Basic communication skills to interact with staff and supervisors 

•   Flexibility to adapt to changing workloads (e.g., seasonal cleaning, outdoor/yard maintenance)

Languages

For this position, fluency in Romanian and Russian is required (oral).

Basic knowledge of English is desirable, but not mandatory.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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