The Norwegian Refugee Council (NRC) is an independent humanitarian organisation dedicated to protecting the rights of displaced and affected people during crises. NRC delivers high-quality programmes to support people forced to flee, helping them rebuild their lives and establish a new future. NRC provides immediate humanitarian assistance, prevents further displacement, and contributes to durable solutions. It operates across both new and protracted crises across 40 countries.
The Norwegian Refugee Council (NRC) has been working in Ukraine since 2014. Following the escalation of conflict in February 2022, NRC rapidly scaled up its operations across Ukraine and neighbouring countries. NRC’s humanitarian response in the south of Ukraine is focused on an integrated approach that combines its programming expertise (Core Competencies) of Shelter/WASH, Education, Protection from Violence, and Information, Counselling and Legal Assistance (ICLA). NRC and its partners are currently working in all Southern oblasts, through the South Area Office in Odesa and field offices in Mykolaiv and Kherson.
All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.
This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.
Roles and responsibilities
• Ensure adequate monitoring, reporting and acquittal of emergency activities within the Area Management, and the timely provision of situation reports.
• Ensure emergency activities such as rapid MPCA are carried out in accordance with the Sphere Minimum Standards and Humanitarian Charter in disaster response, NRC values and the Red Cross Code of Conduct. Also ensuring the compliance with NRC policies, tools, handbooks and guidelines.
• Manage Cash partnerships.
• Propose analyses of the humanitarian needs and gaps in the response in the area under South Area management and share these analyses and needs assessments to AM, APM, and relevant CCs project managers.
• Establish and maintain constructive working relationships with other NGOs, UN agencies, host government, and other principle stakeholders including the local authorities where present.
• Ensure NRC is included in the rapid MPCA rotation system at area level and establish constructive relationships with other cash actors.
• Establish network with emergency national NGOs working in the area and propose to AM, APM potential areas of collaboration and operational partnerships.
• Ensure all personnel understand individual and collective responsibilities for safety and security. • Liaise with the Security Focal Point to ensure compliance with Security Guidelines and their effective
application in the local context.
• Supporting implementation of Safe and Inclusive Programming priorities in Area Office
Generic Responsibilities
• Prepare periodic progress reports and other documents related to rapid MPCA.
• Coordinates with local authorities and cluster focal points.
• Manage local partners who are implementing cash programming.
• In collaboration with Field team, AMs and support staff, play a lead role in design and development and
proposal writing of emergency projects as required.
• Support in the development of contingency and emergency response plans and managing any
associated budgets, as appropriate.
• Closely monitor events in humanitarian issues, in order to update and adjust program activities and
approaches, when necessary.
• Write rapid needs assessment reports, and within established deadlines, providing clear operational
recommendations for intervention
• Ensure quality implementation of rapid MPCA activities projects at field level taking into consideration
appropriate response modalities and the needs of the most vulnerable.
• Collect data, prepare and submit required reports for rapid MPCA activities, including donor and
private funds narrative reports, monthly performance indicator tracking tables, baseline and final
evaluation reports, and others.
• Liaise with Ukrainian NGOs working on emergency response modalities and assess their programmatic
complementarity with NRC emergency response.
• Work with MEAL Team to ensure the development of and provide oversight to internal monitoring and
evaluation systems to ensure high quality programming, facilitate fulfilment of donor reporting
requirements, track achievements against project indicators, and support evidenced-based decision
making and proposal development for future programming.
• Coordinating the emergency response with other humanitarian partners possessing emergency
response capacity to avoid overlapping/facilitate synergies
Critical interfaces
• All Area programme staff
• Programme Support staff
• Finance and grants Managers
• Local authorities – Governor, Ministries
• INGOS and local NGOs, Community
Generic professional competencies
• Minimum 3 years’ experience from a coordinator position in a humanitarian/ recovery context
• Experience working in complex and volatile contexts
• Technical expertise in at least one of the core competencies
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal, Ukrainian and/or Russian languages
• Experience with rapid assessments and distribution monitoring in emergencies, as well as with
implementing/managing cash transfer programmes and with contingency planning
• Ability to use Logical Framework Approach in program design and follow-up is preferred
• Knowledge of SPHERE, Do No Harm and other humanitarian standards
• Experience with humanitarian donor proposal writing and reporting
• Formal Education: At least first degree; post-graduate qualification preferred.
Context related skills, knowledge and experience
• Commitment to NRCs overall aims, policies and values with experience of promoting gender equity, diversity and the interests of marginalised people in all aspects of NRC’s work
• High levels of self-awareness and self-mastery, demonstrated through unequivocal but respectful communication, collegiality, and proactive problem solving
• High degree of organisation demonstrated through development and proactive use of detailed implementation planning and other project management tools and processes
• Inquisitive and not afraid to try something new
• Ability to challenge, motivate and develop a team through periods of change.
• Good networking, negotiation and representation skills with the ability to influence and advocate.
• Effective use of written and spoken English. Ability to write clear, concise reports is essential.
• Good understanding of humanitarian principles and coordination mechanism
• Ability to travel, working flexibly and willingness to learn
Behavioural competencies
• Planning and delivering results
• Communicating with impact and respect
• Handling insecure environments
• Managing performance and development
• Managing resources to optimise results
• Influencing