Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS capacity building assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally

Role objectives
  • Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members

  • Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content 

  • Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. 

  • Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach

  • Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events

  • Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations

  • Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on.

  • Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities.

  • When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.

  • Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time.

  • Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).

  • Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.

  • Provide psychosocial support to the members of the migrant community

  • Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,)

  • Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes

  • Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations

  • Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach.

  • Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations

  • Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level.

  • Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly.

  • Make necessary referral to other units, programs, and departments within IOM and to other stakeholders.

  • Travel to any location as requested by the direct supervisor when/where necessary.

  • conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.

  • Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.

  • Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.

  • Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.

  • Attend meetings – both programmatic and Technical on regular basis.

  • Submit weekly and monthly reports documents all activities and services provided.

  • Undertake any other duty as may be assigned by the senior MHPSS assistant and PM. 

Project reporting

MHPSS Project Manager 

Key competencies

VALUES - All IOM staff members must abide by and demonstrate these five values:


  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

  • Courage: Demonstrates willingness to take a stand on issues of importance.

  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioural indicators – Level 2


  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Team management

No team management responsibility for this role

Further information
  • Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level

  • maintains confidentiality and discretion in appropriate areas of work

  • Skilled at developing culturally relevant psychotherapeutic interventions

  • Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings

  • knowledgeable on the psychosocial impact of forced displacement.

        Disclaimer:
        · At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
        · CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
        · CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
        At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
        Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.