International Consultant - Market Surveillance and Control

WHO - World Health Organization

India

International

Pay Band Level B level

Speaks English

Application deadline: June 29, 2026 (28 days)

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Summary by Impactpool

The International Consultant for Market Surveillance and Control will support Member States and regional networks in preventing and responding to substandard and falsified medical products. This role involves technical assistance, incident management, risk communication, and capacity building in collaboration with WHO and regional authorities. The consultant will also coordinate training sessions, develop action plans, and ensure effective reporting and documentation of activities. The position requires strong analytical skills and experience in medical product market surveillance.

Candidate Requirements:

Advanced degree in pharmacy, chemistry, biochemistry, microbiology, or related field
5-10 years of experience in medical product market surveillance
Experience in regulatory/laboratory systems or medical products manufacturing
Strong analytical and communication skills
Expert knowledge of English

| Job Description - International Consultant - Market Surveillance and Control (2602059)


International Consultant - Market Surveillance and Control-(2602059)Contractual Arrangement:External consultantContract Duration (Years, Months, Days):11 months## Job Posting:Jun 1, 2026, 4:06:17 AM## Closing Date:Jun 29, 2026, 5:59:00 PM## Primary Location:India## Organization:SE/HSD Department of Health Systems Development## Schedule:Full-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings...Purpose of consultancyUnder the supervision of the Unit Head, Medical Products Regulationand in close collaboration with WHO headquarters (HQ REG/MSC Team Lead), and country offices, the Technical Officer (Market Surveillance and Control) will Support Member States and regional networks, especially the South-East Asia Regulatory Network (SEARN), in preventing, detecting, and responding to substandard and falsified (SF) medical products, including In Vitro Diagnostics and other medical devices, through strengthened GSMS (Global Surveillance and Monitoring System) reporting, incident management, risk communication, risk-based post market surveillance activities, promoting compliance with GxPs requirements, and Quality Control Laboratory (QCL) enablement.BackgroundIn accordance with the Constitution of the World Health Organization and a number of World Health Assembly resolutions relating to the quality, safety and efficacy of medicines, WHA 41.16 (1988) requested WHO to ‘initiate programmes for the prevention and detection of export, import and smuggling of falsely labelled, spurious and counterfeited or substandard pharmaceutical preparations, and to co-operate with the Secretary General of the UN in case provisions of the International Drug Treaties are violated’. The WHO continues to assist Member States in strengthening regulatory capacity to tackle substandard and falsified (SF) medical products and does so through focusing on prevention, detection and response.DeliverablesDeliverable 1: Attendance in induction meeting.Deliverable 2: Activity plan agreed within the first month with Unit Head and HQ counterpart covering the following deliverables:1.Technical support to Member States- Provide technical assistance in developing and implementing National Action Plans related to SF medical products - Support the development and implementation by NRA of incident reports - Support the development and implementation by NRA of risk-based inspectionsand collaboration between NRAs to optimize GMP inspections - Support the delivery of technical assistance to national quality control laboratories (NQCLs), including through on-site visits, twinning programmes, and peer-learning initiatives. - Enable NRAs to publish IVD field safety notices (FSNs) and Field safety corrective actions (FSCAs) using searchable, structured formats aligned with International Medical Device Regulators Forum (IMDRF) datasets. - Contribute to the planning, monitoring, and evaluation of SF risk-based post-market surveillance activities and laboratory capacity-strengthening efforts towards WHO Listed Quality Control (WLQCL) program. 2.Regional network and partnership coordination- Support the development of collaboration with regional regulatory authorities and laboratory networks, including through SEARN. - Support the coordination and project management of the related SEARN groups. - Coordinate day‑to‑day GSMS focal‑point (FP) engagement, onboarding, mentoring, and regional/subregional FP meetings. - Contribute to supporting joint activities with partners in official relations with WHO, including UNODC, WCO, WOAH, Interpol, and academic laboratories. 3.Incident reporting and analytics- Coordinate regional reporting to GSMS and SEARN, and provide support to NRAs and WHO in incident management related to SF medical products. - Support uploads, curation and validation of reports, and local media/signal scanning to improve data quality and contextualized risk assessments. - Produce localized threat assessments and thematic briefs for national, regional authorities and networks and the HQ team. 4.Risk communication- Adapt and disseminate global risk communication tools to regional contexts; support country‑level risk communication plans and provide surge support during incidents. 5.Training, Capacity Building, and Knowledge Dissemination- Organize and contribute to regional training sessions using the SF toolkit and other relevant materials, delivered through regional centres of excellence and collaborating centres. - Contribute to the development, dissemination, and evaluation of training materials, guidance tools, and technical resources for SF and laboratory strengthening activities. - Monitor and evaluate the delivery and impact of training programmes, ensuring alignment with regional priorities and WHO standards. - Support the establishment, maintenance and development of activities of related WHO Collaborating Centres in the Region and SEARN Regional centres of excellence, including through assisting centres in developing curriculum, training material and coordinating the required expertise. 6.Reporting and Coordination- Provide input into regional planning and reporting processes, ensuring timely and accurate documentation of activities and outcomes. - Submit quarterly KPI updates, contribute to After‑Action Reviews (AARs), and support biennium reporting. 7.Other tasks:- To perform any other relevant duties assigned by supervisors. - Deliver comprehensive, timely, client and solution-oriented technical and administrative support across all budget centers, proactively strengthening country office capacity through responsive engagement, collaboration, and accountability to deliver measurable results for Member States. Deliverable 3: 6 month Progress report agreed with Unit Head and HQ counterpartDeliverable 4: 9 month Progress report agreed with Unit Head and HQ counterpartDeliverable 5: Summary activity report agreed with Unit Head and HQ counterpartQualifications, experience, skills and languagesEducational Qualifications:Essential: Advanced university degree in pharmacy, chemistry, biochemistry, microbiology, or a related health or life sciences field.ExperienceEssential:Five to ten years of relevant professional experience in medical product market surveillance, pharmaceutical quality assurance, including either demonstrated experience in strengthening regulatory / laboratory systems and regulatory inspections experience, or working with medical products manufacturing industry and having significant experience in setting up active market surveillance system for manufacturers and GMP.Desirable: Experience with post‑market surveillance for IVDs/devices; incident coding and data systems; laboratory QA for for‑cause testing. Significant experience in South-East Asia.Skills/Knowledge:Essential: Strong analytical and communication skills; IT/data literacy (spreadsheets, dashboards, analytics; Risk‑communication competencies; stakeholder engagement.Languages and level required (Basic/Intermediate/Expert):Essential: Expert knowledge of EnglishDesirable : Expert knowledge of South-East Asian language(s)LocationOn site: SEARO, New DelhiTravelAs required by the activities as agreed by Unit Head and Director.Remuneration and budget (travel costs are excluded):Remuneration: Pay Band Level B - USD 77,000 (depending on the experience and the nature of work)Living expenses - Travel expenses and per diem will be covered as per WHO rules applicable to consultants for approved official travel during the contract period.Expected duration of contract - 11 monthsAdditional Information- This vacancy notice may be used to identify candidates for other similar consultancies at the same level. - Only candidates under serious consideration will be contacted. - A written test may be used as a form of screening. - If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. - For information on WHO's operations please visit: http://www.who.int. - The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. - The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs. - Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email toreasonableaccommodation@who.int - An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice. - WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates. - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. - WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO. - Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int. - In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.

International Consultant - Market Surveillance and Control-(2602059)Contractual Arrangement:External consultantContract Duration (Years, Months, Days):11 months## Job Posting:Jun 1, 2026, 4:06:17 AM## Closing Date:Jun 29, 2026, 5:59:00 PM## Primary Location:India## Organization:SE/HSD Department of Health Systems Development## Schedule:Full-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings...Purpose of consultancyUnder the supervision of the Unit Head, Medical Products Regulationand in close collaboration with WHO headquarters (HQ REG/MSC Team Lead), and country offices, the Technical Officer (Market Surveillance and Control) will Support Member States and regional networks, especially the South-East Asia Regulatory Network (SEARN), in preventing, detecting, and responding to substandard and falsified (SF) medical products, including In Vitro Diagnostics and other medical devices, through strengthened GSMS (Global Surveillance and Monitoring System) reporting, incident management, risk communication, risk-based post market surveillance activities, promoting compliance with GxPs requirements, and Quality Control Laboratory (QCL) enablement.BackgroundIn accordance with the Constitution of the World Health Organization and a number of World Health Assembly resolutions relating to the quality, safety and efficacy of medicines, WHA 41.16 (1988) requested WHO to ‘initiate programmes for the prevention and detection of export, import and smuggling of falsely labelled, spurious and counterfeited or substandard pharmaceutical preparations, and to co-operate with the Secretary General of the UN in case provisions of the International Drug Treaties are violated’. The WHO continues to assist Member States in strengthening regulatory capacity to tackle substandard and falsified (SF) medical products and does so through focusing on prevention, detection and response.DeliverablesDeliverable 1: Attendance in induction meeting.Deliverable 2: Activity plan agreed within the first month with Unit Head and HQ counterpart covering the following deliverables:1.Technical support to Member States- Provide technical assistance in developing and implementing National Action Plans related to SF medical products - Support the development and implementation by NRA of incident reports - Support the development and implementation by NRA of risk-based inspectionsand collaboration between NRAs to optimize GMP inspections - Support the delivery of technical assistance to national quality control laboratories (NQCLs), including through on-site visits, twinning programmes, and peer-learning initiatives. - Enable NRAs to publish IVD field safety notices (FSNs) and Field safety corrective actions (FSCAs) using searchable, structured formats aligned with International Medical Device Regulators Forum (IMDRF) datasets. - Contribute to the planning, monitoring, and evaluation of SF risk-based post-market surveillance activities and laboratory capacity-strengthening efforts towards WHO Listed Quality Control (WLQCL) program. 2.Regional network and partnership coordination- Support the development of collaboration with regional regulatory authorities and laboratory networks, including through SEARN. - Support the coordination and project management of the related SEARN groups. - Coordinate day‑to‑day GSMS focal‑point (FP) engagement, onboarding, mentoring, and regional/subregional FP meetings. - Contribute to supporting joint activities with partners in official relations with WHO, including UNODC, WCO, WOAH, Interpol, and academic laboratories. 3.Incident reporting and analytics- Coordinate regional reporting to GSMS and SEARN, and provide support to NRAs and WHO in incident management related to SF medical products. - Support uploads, curation and validation of reports, and local media/signal scanning to improve data quality and contextualized risk assessments. - Produce localized threat assessments and thematic briefs for national, regional authorities and networks and the HQ team. 4.Risk communication- Adapt and disseminate global risk communication tools to regional contexts; support country‑level risk communication plans and provide surge support during incidents. 5.Training, Capacity Building, and Knowledge Dissemination- Organize and contribute to regional training sessions using the SF toolkit and other relevant materials, delivered through regional centres of excellence and collaborating centres. - Contribute to the development, dissemination, and evaluation of training materials, guidance tools, and technical resources for SF and laboratory strengthening activities. - Monitor and evaluate the delivery and impact of training programmes, ensuring alignment with regional priorities and WHO standards. - Support the establishment, maintenance and development of activities of related WHO Collaborating Centres in the Region and SEARN Regional centres of excellence, including through assisting centres in developing curriculum, training material and coordinating the required expertise. 6.Reporting and Coordination- Provide input into regional planning and reporting processes, ensuring timely and accurate documentation of activities and outcomes. - Submit quarterly KPI updates, contribute to After‑Action Reviews (AARs), and support biennium reporting. 7.Other tasks:- To perform any other relevant duties assigned by supervisors. - Deliver comprehensive, timely, client and solution-oriented technical and administrative support across all budget centers, proactively strengthening country office capacity through responsive engagement, collaboration, and accountability to deliver measurable results for Member States. Deliverable 3: 6 month Progress report agreed with Unit Head and HQ counterpartDeliverable 4: 9 month Progress report agreed with Unit Head and HQ counterpartDeliverable 5: Summary activity report agreed with Unit Head and HQ counterpartQualifications, experience, skills and languagesEducational Qualifications:Essential: Advanced university degree in pharmacy, chemistry, biochemistry, microbiology, or a related health or life sciences field.ExperienceEssential:Five to ten years of relevant professional experience in medical product market surveillance, pharmaceutical quality assurance, including either demonstrated experience in strengthening regulatory / laboratory systems and regulatory inspections experience, or working with medical products manufacturing industry and having significant experience in setting up active market surveillance system for manufacturers and GMP.Desirable: Experience with post‑market surveillance for IVDs/devices; incident coding and data systems; laboratory QA for for‑cause testing. Significant experience in South-East Asia.Skills/Knowledge:Essential: Strong analytical and communication skills; IT/data literacy (spreadsheets, dashboards, analytics; Risk‑communication competencies; stakeholder engagement.Languages and level required (Basic/Intermediate/Expert):Essential: Expert knowledge of EnglishDesirable : Expert knowledge of South-East Asian language(s)LocationOn site: SEARO, New DelhiTravelAs required by the activities as agreed by Unit Head and Director.Remuneration and budget (travel costs are excluded):Remuneration: Pay Band Level B - USD 77,000 (depending on the experience and the nature of work)Living expenses - Travel expenses and per diem will be covered as per WHO rules applicable to consultants for approved official travel during the contract period.Expected duration of contract - 11 monthsAdditional Information- This vacancy notice may be used to identify candidates for other similar consultancies at the same level. - Only candidates under serious consideration will be contacted. - A written test may be used as a form of screening. - If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. - For information on WHO's operations please visit: http://www.who.int. - The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. - The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs. - Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email toreasonableaccommodation@who.int - An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice. - WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates. - WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. - Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. - WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO. - Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int. - In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.

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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

Summary by Impactpool

Candidate Requirements:

Advanced degree in pharmacy, chemistry, biochemistry, microbiology, or related field
5-10 years of experience in medical product market surveillance
Experience in regulatory/laboratory systems or medical products manufacturing
Strong analytical and communication skills
Expert knowledge of English

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