The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview: 

The People & Culture (P&C) Associate supports the effective delivery of core workforce processes, data management, and coordination of P&C activities within the Global Emergency Unit (EmU), with a particular focus on the Global Surge Team (GST). This role plays an important part in ensuring that employee data, systems, and processes are accurate, up to date, and well-coordinated to support operations in a dynamic context.


This is a hands-on, detail-oriented role that requires a strong ability to learn quickly, follow and apply processes consistently, and manage information with a high level of accuracy. The P&C Associate will work closely with colleagues across P&C, Finance, and EmU’s Deployment Team, supporting day-to-day operations while helping to identify and resolve process or data issues.


Success in this role requires strong attention to detail, learning agility, and an ability to think across systems, understanding how data, processes, and teams connect, and providing problem-solving support when something may be misaligned. This role offers an opportunity to build experience in emergency P&C operations, systems, and data in a fast-paced and mission-driven environment.


Location: This is a national contracted position based in Honduras, Nigeria, or Kenya.


All current IRC staff employed on national or local contracts in CRRD, regardless of their country of assignment, are eligible for consideration for this position and can be based at any IRC location.


Major Responsibilities: 

  • Global Surge Team Process ManagementIn partnership with EmU’s Deployment Management Team, ensure GST benefit processes (e.g., leave of absence, status changes) are managed accurately and in a timely manner, including conducting monthly audits in Workday to confirm data accuracy.Coordinate with EmU Finance and Deployment Management to collect, organize, and validate GST-related workforce cost data, supporting budgeting, tracking, and reporting activities.Provide coordination and administrative support for P&C initiatives impacting GST staff, including tracking timelines, maintaining documentation, providing communication and reminders, and supporting implementation.Help ensure that GST policies and processes are consistently applied, escalating exceptions, questions, or risks to senior team members as needed.Maintain organized records and documentation related to GST processes to support audit readiness and knowledge continuity.
  • People Data Management and HRIS IntegrityPerform accurate and timely data entry, updates, and maintenance in HR systems (e.g., Workday), ensuring alignment with established processes and data standards.Conduct regular data quality checks, including reviewing reports and employee records to identify missing information, inconsistencies, or errors.Investigate and flag data discrepancies, following up with relevant stakeholders to support resolution and ensure corrections are completed.Support the improvement of HR data processes by documenting recurring issues and suggesting practical enhancements.
  • P&C Analytics and Continuous ImprovementCompile and prepare recurring workforce reports (e.g., attrition, training completion, vacation tracking), ensuring data is accurate and up to date.Review data outputs to identify basic trends, gaps, or irregularities, and escalate findings for further analysis.Track and follow up on mandatory training completion (e.g., Kaya), maintaining trackers and coordinating reminders with relevant teams.Maintain and update dashboards, spreadsheets, and trackers, ensuring they are accurate, user-friendly, and accessible.Support ongoing process reviews by sharing feedback based on day-to-day usage of systems and tools.Assist in implementing process improvements by updating templates, trackers, and guidance materials as directed.
  • Communications ManagementMaintain and regularly update P&C information on RescueNet and other internal platforms, ensuring content is accurate, current, and accessible.Draft and coordinate routine communications, including reminders for training, policy updates, and key deadlines.Support staff engagement and recognition initiatives by tracking activities, sending reminders, and coordinating logistics.Respond to or triage basic P&C-related queries, directing more complex issues to appropriate team members.
  • Other Administrative SupportProvide day-to-day coordination and administrative support across P&C activities, including scheduling, documentation, and follow-ups.Assist with tasks related to duty of care, gender equality, diversity and inclusion, and other P&C priorities as needed.Support cross-team collaboration by ensuring timely follow-up on action items and clear documentation of tasks and decisions.

 

Key Working Relationships: 

  • Position Reports to:  Management in Partnership structure between the Director, People and Culture, Emergency Unit and the Senior P&C Operations Manager
    Other Internal and/or external contacts: Internal: Emu P&C Team; HR Operations Team; EmU Team; CRRD P&C Team; GST Technical Focal Points; HQ P&C colleagues in technical units (Benefits, Compensation, etc).Actively Supports: 70+ Emergency Unit staff + 150 GST staff (remotely) 

Job Requirements: 

Education & Experience

  • Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a related field (or equivalent experience).
  • Approximately 1–3 years of relevant experience in HR/P&C, administration, data management, or operations.
  • Exposure to fast-paced or international work environments is an advantage.

Technical Skills & Knowledge

  • Moderate experience with HR systems (e.g., Workday) or similar tools.
  • Experience supporting data entry, tracking, and simple reporting.
  • Proficiency in Excel or Google Sheets (e.g., sorting, basic formulas, data tracking).
  • General understanding of HR/P&C processes (e.g., employee data updates, leave, benefits).
  • Awareness of the importance of data accuracy and confidentiality.
  • English proficiency required; fluency in Arabic, French or English preferred. 

Core Competencies

  • Demonstrates strong accuracy and care in managing data, processes, and administrative tasks.
  • Quickly understands and adapts to new systems, tools, and ways of working in a dynamic environment.
  • Developing ability to recognize how processes, data, and teams connect, and to flag inconsistencies or gaps.
  • Proactively identifies issues, investigates root causes at a basic level, and seeks guidance to support effective resolution.
  • Effectively manages multiple tasks and priorities, ensuring deadlines are met with appropriate planning and follow-up.
  • Builds positive working relationships and collaborates effectively with colleagues across teams and functions.
  • Communicates clearly and professionally, both in writing and verbally, adapting style to different audiences.
  • Approaches work with a strong focus on supporting employees and delivering a positive user experience.
  • Handles sensitive information with discretion and maintains high standards of professionalism.
  • Remains flexible and effective in fast-paced, changing, and diverse environments.
  • Demonstrates curiosity and commitment to ongoing learning and development within P&C

Working Environment:  Remote/flexible work environment. Must have stable connection to internet.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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