Details
Mission and objectives
Update
Context
Global Conference and Training Centre:
With extensive knowledge of WHO policies and processes, we provide administrative and Logistics support to Technical Units allowing them to concentrate on the technical program content.
With extensive knowledge of WHO policies and processes, we provide administrative and Logistics support to Technical Units allowing them to concentrate on the technical program content.
Task description
The incumbent provides comprehensive support in digital communications, web management, and internal information dissemination for HRP/LHR, ensuring compliance with WHO standards and effective visibility of departmental outputs.
1. Digital Content Management
• Develop, update, and maintain HRP/LHR web pages, including web stories, publications, event announcements, photo stories, and opportunities
• Ensure content is up to date, properly formatted, and optimized for mobile and user experience
• Propose improvements to website structure, usability, and searchability
• Maintain consistency with WHO web standards and coordinate with the WHO web team for cross-posting and synchronization
2. Social Media and Newsletter Support
• Schedule and publish approved content on HRP social media platforms (e.g., LinkedIn and X/Twitter)
• Support the dissemination of the HRP Newsletter using dedicated distribution tools
• Prepare weekly and periodic newsletter submissions and internal communications
• Run monthly analytics on digital platforms and produce reports with insights, trends, and recommendations
3. Internal Communication and Visual Support
• Maintain and update departmental SharePoint sites, including calendars, documents, and resources
• Manage the HRP photo library within the WHO Photo Library system
• Prepare internal staff updates and departmental communications via email
• Perform basic graphic design tasks using templates (e.g., flyers, briefing notes, presentations)
4. Communication Monitoring and Quality Control
• Monitor generic departmental email inboxes and ensure timely response or redirection of queries
• Receive and process digital inquiries with discretion, prioritizing according to urgency
• Review and edit technical documents to ensure compliance with WHO editorial and publication standards prior to submission
5. Coordination and Follow-up
• Use tracking tools to monitor deadlines and ensure timely completion of tasks and responses
• Coordinate with internal WHO teams (web, communication, and administrative units) and external partners for information exchange
• Provide support to colleagues and brief staff on WHO and departmental digital communication procedures
1. Digital Content Management
• Develop, update, and maintain HRP/LHR web pages, including web stories, publications, event announcements, photo stories, and opportunities
• Ensure content is up to date, properly formatted, and optimized for mobile and user experience
• Propose improvements to website structure, usability, and searchability
• Maintain consistency with WHO web standards and coordinate with the WHO web team for cross-posting and synchronization
2. Social Media and Newsletter Support
• Schedule and publish approved content on HRP social media platforms (e.g., LinkedIn and X/Twitter)
• Support the dissemination of the HRP Newsletter using dedicated distribution tools
• Prepare weekly and periodic newsletter submissions and internal communications
• Run monthly analytics on digital platforms and produce reports with insights, trends, and recommendations
3. Internal Communication and Visual Support
• Maintain and update departmental SharePoint sites, including calendars, documents, and resources
• Manage the HRP photo library within the WHO Photo Library system
• Prepare internal staff updates and departmental communications via email
• Perform basic graphic design tasks using templates (e.g., flyers, briefing notes, presentations)
4. Communication Monitoring and Quality Control
• Monitor generic departmental email inboxes and ensure timely response or redirection of queries
• Receive and process digital inquiries with discretion, prioritizing according to urgency
• Review and edit technical documents to ensure compliance with WHO editorial and publication standards prior to submission
5. Coordination and Follow-up
• Use tracking tools to monitor deadlines and ensure timely completion of tasks and responses
• Coordinate with internal WHO teams (web, communication, and administrative units) and external partners for information exchange
• Provide support to colleagues and brief staff on WHO and departmental digital communication procedures
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.