Senior Avature Systems Analyst

UNOPS implemented a new recruitment and onboarding system (Talent+) powered by Avature, which serves as the primary Applicant Tracking System (ATS) and onboarding for managing talent acquisition processes across the organization. As the system continues to evolve in line with operational needs and HR policy, ongoing configuration support is required to ensure the platform remains aligned with stakeholder requirements.

Under the supervision of the Solutions Designer, the retainer will provide flexible, on-demand support for configuration changes and system adjustments within the Talent+ recruitment platform. The role requires the ability to engage effectively with a range of stakeholders, interpret operational requirements, and translate them into system configuration actions ranging from straightforward updates to more complex multi-step adjustments.

1. Stakeholder Engagement and Requirements Gathering

• Engage with People and Culture Group (PCG) stakeholders to understand configuration needs and system change requests.
• Facilitate structured conversations to clarify requirements, assess scope, and identify dependencies before implementation.
• Document requirements clearly and maintain a shared record of requested and completed changes.

2. System Configuration and Technical Implementation

• Work closely with IT colleagues to implement configuration changes within Talent+ (Avature ATS and Onboarding) as per agreed requirements.
• Support both routine, low-complexity adjustments (e.g., field updates, workflow modifications, template changes) and more complex configuration tasks requiring analysis and coordination.
• Test configuration changes prior to deployment and flag issues or risks to the relevant focal point.

3. Coordination and Communication

• Serve as a technical liaison between PCG stakeholders and IT during configuration processes.
• Provide timely updates on the status of ongoing changes and communicate any blockers or risks.
• Escalate issues requiring higher-level decision-making as appropriate.

4. Documentation and Quality Assurance

• Maintain clear documentation of system configurations, changes made, and rationale.
• Support quality checks to ensure configurations meet stated requirements and do not introduce unintended system behavior.

Required

• Bachelor’s degree (or equivalent) in Computer Engineering, Computer Science, Software Engineering, or a STEM field, with 4 years of relevant experience OR
• Master’s degree (or equivalent) in Computer Engineering, Computer Science, Software Engineering, or a STEM field with 2 years of relevant experience

Desired

• Professionally certified in the Avature system configuration is desired.

Required

• System Analysis & Implementation required: Minimum 3 years of experience in system requirement analysis and the technical implementation of SaaS solutions.
• Avature Expertise required: Proven track record in the end-to-end configuration of Avature, specifically regarding Applicant Tracking Systems (ATS) and Onboarding modules.
• Workflow Optimization exp required: Experience in process mapping and optimizing HR workflows to improve user experience and ensure system efficiency.
• Stakeholder Engagement skill required: Demonstrated ability to facilitate structured conversations with business stakeholders to clarify requirements and assess project scope.
• Impact Analysis skill required: Ability to perform impact analysis on proposed changes to ensure stability across interconnected, multi-step system workflows.
• Documentation & Governance required: Experience maintaining technical configuration logs, rationale documentation, and clear system change records.
• System Support required: Experience performing high-level system administration and troubleshooting within a global organizational context

Desired

• Integrations: Technical understanding of Web Service APIs and experience coordinating data exchanges between Avature and other enterprise systems.
• Relational Data Modeling (SQL): Strong understanding of relational database concepts, including schema design and data normalization (SQL logic), as they apply to SaaS platform configurations.
• Agile Methodology: Experience working in an agile project environment, specifically managing and executing tasks from a prioritized backlog.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.