DK - Media & Communication Assistant

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission (CoM) in Denmark and direct supervision of the Senior Media and Communications Associate, the incumbent will provide administrative and communication support to the Media and Communication Unit (MCU) in the implementation of Public Information activities of IOM Denmark.

Responsibilities

1. Assist the Media and Communication Unit (MCU) in the implementation of communication activities, in line with IOM communication guidelines and media approaches.
2. Maintain IOM Denmark’s social media channels such as Instagram, Facebook, and other channels under guidance of the supervisor.
3. Prepare and update content calendars in line with IOM Denmark’s communication priorities under supervision of the MCU supervisor.
4. Compile data on communication activities’ performance and prepare basic reports.
5. Provide administrative coordination support for the preparation of information materials and activities related to information campaigns.
6. Format and disseminate printed and digital materials (e.g. posters, reports, flyers, brochures) on IOM’s activities, according to IOM rules and instructions.
7. Assist in drafting, translating, formatting and uploading communication content on IOM Denmark’s website in English and Danish for review and publication by MCU.
8. Support the organization of public information activities in English and Danish to promote the visibility of projects and initiatives.
9. Assist in preparing and posting social media content, including videos, reels, carousels, and graphics, in line with MCU guidance.
10. Compile background information, briefing notes and inputs to support the preparation of communication materials.
11. Any other duties that might be assigned.
     

Qualifications

Required Qualifications and Experience

Education

• High school diploma with four years of relevant experience; or,
• Bachelor’s degree in Communication, Journalism, Public/Media Relations, International Relations, Global Governance, or Law from an accredited academic institution, with two years of professional experience.
   

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Good organizational and communication skills; good drafting, writing and reporting skills.
• Experience in web and social media content creation, and basic content support activities.
• Experience using basic video editing and graphic content tools.
   

Skills

• Basic knowledge of major migration dynamics/context in the Nordics.
• Familiarity with communication practices within international organizations in a multicultural context.
• Experience in the preparation of newsletters, compiling data tables, drafting notes for the file, and compiling media monitoring reports in English and Danish.
• Experience in supporting internal communication activities and liaising with colleagues across different units.
• Experience in social media content support, video editing, and the preparation of communication materials for social media (including carousels, reels, and graphics).
• Advanced computer literacy: proficiency in using Microsoft Office (e.g. Word, PowerPoint, Excel) and Office 365.
• Good knowledge of the main graphic and communication tools currently used by the Media and Communication Unit (Adobe, Canva, CapCut, Mailchimp, etc.).
• Ability to work effectively and harmoniously as part of a team of colleagues of diverse cultural and professional backgrounds.
• Ability to manage time and resources efficiently to meet goals and timelines and produce quality results and products.
• Capacity to work under pressure and meet strict deadlines.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English, both written and spoken, is required at a very advanced level. Proficiency in Danish is desirable.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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