Job Description
Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
This is an expedited recruitment process, open for applications from internal and internal-equivalent candidates only.
Context
Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Chief Migration Health Officer (CMHO), the Migration Health Officer will be responsible for the management of the Migration Health Assessment Centre (MHAC) in Pretoria, South Africa.
Responsibilities
Responsibilities and Accountabilities
Health Assessment Portfolio
- Organize and supervise CITY MHAC’s migration health assessment process to fulfil the technical requirements of the resettlement countries in the areas of:
- Medical examinations;
- Imaging;
- Laboratory testing;
- Vaccinations;
- TB management;
- Treatment and referrals;
- Pre-departure procedures and medical movements;
- Documentation, certification, and information transmission; and,
- Other technical areas as may be required.
Conduct health assessment for refugees and migrants, including review of medical history, physical examination, evaluation of Chest X-ray (CXR), and review of the lab results in accordance with the technical guidelines of the resettlement countries.
Maintain the infrastructure and equipment of MHAC premises so that they meet the professional standards of quality and safety and are sufficient and adequate for the provision of the services.
Coordinate with the Chief Migration Health Officer (CMHO), human resources, and MHAC organizational structure needs to ensure sufficient and adequate planned levels of health assessments and that staff have the necessary qualifications and skills. Contribute to the network of external human resources, such as consultants and medical escorts, to support the health assessment process and travel assistance.
Ensure that the Chief Migration Health Officer is informed about the MHAC’s health activities and that the IOM medical facilities have obtained approval to provide health assessments and related services.
Contribute to and maintain efficient, client-centered procedures while ensuring a high level of integrity at all stages of the MHAC’s process, including client information and appointment system, payment, registration, pre- and post-test counselling, examination, testing, treatment, and referrals, submission of health assessment results, pre-departure, and other procedures. Establish within MHAC a system enabling clients to provide feedback.
Contribute to and maintain a system of quality improvement for each service area within the MHAC. Undertake quality control activities on a regular basis, including practice observation, desk audits, and the use of self-assessment tools. Use data analysis and a web reporting system to monitor performance indicators. Ensure implementation of the global IOM Standard Operating Procedures (SOPs); create and implement CITY MHAC-specific SOPs for each service area. Ensure proper reporting and management of incidents according to the Guidance Note for Incident Management.
Collaborate with the CMHO to incorporate additional public health interventions in the HAP context. Interventions may include surveillance for communicable diseases, outbreak preparedness and response, health education and health promotion, public health services for host communities, liaison with public health institutions, and other activities.
Supervise health- and non-health staff as well as external consultants involved in the health assessment process; ensure that performance evaluations for health staff are completed in a timely manner. Ensure that all staff are aware of the IOM Standards of Conduct under Article 42, and continuously reinforce these standards. Inform in due time the CoM and the IOM Office of Ethics and conduct of any issues regarding staff misconduct.
Establish the MHAC staff development strategy in coordination with the CMHO, and ensure that the appropriate plan is implemented. Within that plan, apart from attendance to external educational events, initiate, contribute to the organization and delivery of various professional in-house trainings.
Liaise with external service providers to negotiate agreements in coordination with the Resources Management Officer (RMO). Exercise quality control over outsourced services and take corrective measures if necessary.
Maintain confidentiality and security of migration health data in accordance with the IOM Data Protection Principles.
Organize systematic collection, processing, and analyses of migration health data according to guidelines established by the CMHO. Ensure data quality. Provide periodic, as well as ad-hoc reporting to the CMHO for migration health activities.
Oversee the financial aspects of the MHAC in close coordination with the mission's finance staff: supervise budget preparation, suggest adjustments and cost-effective solutions, and review financial reports.
-
Provide oversight and coordinate the procurement of medical equipment, vaccines, medications, and other medical supplies in coordination with the CMHO and the resource management unit.
Other health activities
Facilitate the integration of health assessment activities into the overall migration-related programming of the Mission in CITY through close collaboration with the various units at the Country Office level.
Advise IOM colleagues on the link between the Health Assessment Programme with the two other core MHD programme areas - Health Promotion and Assistance to Migrants and Migration Health Assistance to Crisis-Affected Populations.
Perform such other duties as may be assigned by the direct supervisor.
Qualifications
Required Qualifications and Experience
Education
University degree in Medicine from an accredited academic institution with preferred specializations: internal medicine and its subspecialties, paediatrics, anaesthesiology, emergency medicine, family medicine, obstetrics and gynaecology; and a minimum of seven (7) years of relevant professional experience, of which at least three (3) years managerial responsibilities; or,
University degree in Medicine from an accredited academic institution with preferred specializations: internal medicine and its subspecialties, paediatrics, anaesthesiology, emergency medicine, family medicine, obstetrics and gynaecology plus Master’s Degree in Community or Public Health, Medical Specialization in Infectious Diseases, Tropical Medicine or other related fields from an accredited academic institution with five (5) years of relevant professional experience of which at least three (3) years managerial responsibilities.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
Professional continuous clinical experience, preferably in a multidisciplinary hospital setting or at IOM/similar international clinic context;
Experience in Migration Health Assessments;
Demonstrated progressive experience in health programme management;
Experience in project development, management, and report writing;
Proven abilities to establish partnerships with government institutions, health institutions, and other partners;
Knowledge of public health;
Demonstrable knowledge of patient safety and infection prevention and control;
Experience in migration health emergency response is an asset;
Proven expertise or post-graduate diploma/ degree in clinical specialization in the fields of pediatrics, pulmonology, or emergency medicine is an advantage;
Proven expertise or post-graduate diploma/ degree in clinical specialization in the fields of internal medicine is an advantage; and,
Proven expertise and/ or specialization in public health, health care administration, or healthcare management is an advantage.
Skills
- Effective managerial and leadership skills;
Organizational skills; and,
Communication skills.
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English is required (oral and written).
Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.
Core Competencies – behavioural indicators Level 2
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.
Managerial Competencies – behavioural indicators Level 2, if with direct reports
- Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
This vacancy is only open to current and former IOM staff members who were separated in the last 12 months due to the structural adjustment process.
Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on the IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to all clearances, including medical and security, as well as accreditation, any residency or visa requirements.
Vacancies close at 23:59 local time in Geneva, Switzerland, on the respective closing date. No late applications will be accepted.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority, and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.
IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.
IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates, link here). The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.
Required Skills
Job info
Contract Type: Special Short Term Graded (Up to 9 months)Initial Contract Duration: 9 months
Org Type: Regional Office
Vacancy Type: Special Vacancy Notice
Recruiting Type: Professional
Grade: P-3
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No