General Information

Position Title
Communications Senior Officer
Job Category
Communications
Duty Station(s)
Home based
Seniority Level
Mid Level
ICS Level
ICS 09
Contract Type
ICA - LICA - Specialist - Retainer
Contract Level
LICA 9
Posting Start Date
05-Jun-2026
Posting End Date
19-Jun-2026
Duration
Ongoing, sujeto a buen desempeño y disponibilidad de presupuesto.

Job Highlight

Liderar iniciativas de comunicación estratégica, crear contenido de alto impacto y construir relaciones con partes interesadas clave para impulsar el éxito organizacional.

About the Region

In Latin America and the Caribbean, UNOPS operates across 23 countries, delivering high-impact solutions that drive sustainable development. UNOPS focuses on building and improving resilient infrastructure—including roads, bridges, public facilities, sanitation systems, and housing—to enhance quality of life and foster inclusive growth. UNOPS also supports public health by procuring essential medicines and medical equipment, ensuring broader access to healthcare services. By strengthening institutional capacities, UNOPS promotes transparent, efficient, and equitable public management. As a trusted partner to governments and development stakeholders, UNOPS aligns its interventions with national priorities, helping countries advance the Sustainable Development Goals through practical, results-driven support.

About the Group

Based in Panama City, Panama, the UNOPS Office of the Regional Director (ORD) for Latin America and the Caribbean provides strategic leadership and coordination across the region, enabling effective delivery of UNOPS’ mandate. Through portfolio oversight, integrated risk management, and the mobilization of expertise and resources, the ORD ensures regional coherence and operational excellence. The office supports country teams in aligning activities with organizational goals, strengthening the impact and efficiency of development efforts. It also leads regional positioning and representation in high-level forums, advancing visibility and engagement with key stakeholders. In close collaboration with other regional offices and headquarters, the ODR fosters cross-regional learning, promotes innovation, and drives strategic initiatives that contribute to the achievement of the Sustainable Development Goals (SDGs).

Role Purpose

El/La Responsable de Comunicación contribuye al desarrollo y la ejecución de iniciativas estratégicas de comunicación. Su función incluye la investigación y la redacción de informes y documentos de antecedentes de alto nivel para eventos estratégicos. Supervisa la creación de todo el contenido editorial de alta calidad, incluyendo materiales de prensa, vídeos y productos de conocimiento, garantizando la coherencia de los mensajes y su adaptación al público objetivo. Asimismo, es responsable de establecer y mantener relaciones con las partes interesadas clave y los medios de comunicación, ofreciendo orientación sobre estándares de comunicación y contribuyendo al desarrollo de propuestas y a la planificación estratégica.

Functions / Key Results Expected

1. Comunicación estratégica y apoyo a las políticas

  • Realizar investigaciones y redactar informes analíticos y documentos de antecedentes para foros y eventos de alto nivel.
  • Preparar mensajes clave, declaraciones y presentaciones para eventos estratégicos.
  • Aportar información sustantiva para la implementación y el seguimiento de los planes estratégicos.
  • Colaborar con agencias y socios para documentar las lecciones aprendidas y facilitar el intercambio de conocimientos.
  • Dar seguimiento a las recomendaciones clave y a los resultados de los informes de los eventos más importantes.


2. Estrategia y planificación de la comunicación

  • Contribuir al desarrollo de estrategias de comunicación integrales y asegurar su alineación con las prioridades corporativas
  • Contribuir a la implementación diaria de la estrategia, garantizando resultados oportunos y de alta calidad.
  • Supervisar y analizar el contexto de la comunicación y recomendar ajustes.
  • Contribuir al seguimiento del presupuesto de comunicación y asegurar el cumplimiento de los estándares corporativos.
  • Colaborar con especialistas en el desarrollo de propuestas y mejoras metodológicas.

3. Desarrollo de contenido y estándares editoriales 

  • Liderar el desarrollo de contenido editorial de alta calidad: materiales de prensa, medios digitales, videos y productos de conocimiento.
  • Supervisar los procesos de captura, análisis y empaquetado de contenido para la comunicación estratégica.
  • Redactar y perfeccionar mensajes para audiencias específicas y garantizar la coherencia de la marca.
  • Gestionar múltiples entregables de contenido y asegurar su puntualidad y calidad.


4. Participación y representación de las partes interesadas

  • Establecer y mantener relaciones sólidas con las partes interesadas clave y los socios de medios de comunicación.
  • Apoyar la organización y la representación en eventos externos, garantizando la alineación profesional con los principios de UNOPS.
  • Brindar orientación a los equipos sobre mensajes para las partes interesadas y estándares de comunicación.


5. Creación e intercambio de conocimientos

  • Apoyar la organización, facilitación e impartición de sesiones de formación y aprendizaje sobre temas de comunicación.
  • Participar en iniciativas de intercambio de conocimientos y comunidades de práctica, aportando ideas y lecciones aprendidas de la implementación de proyectos de comunicación.
  • Investigar temas relacionados con la comunicación y contribuir a la redacción de informes, resúmenes y notas informativas.

Skills

Communication, Corporate Communications, Internal & External Communications, Public Participation, Social Media Communications

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Requerido

  • Se requiere título de licenciatura (o equivalente) con 4 años de experiencia relevante O 
  • Título de maestría (o equivalente) en cualquier disciplina con 2 años de experiencia relevante.


Deseable

  • Se valora poseer un certificado profesional reconocido a nivel mundial o nacional en comunicaciones, periodismo o comunicaciones digitales y en redes sociales.

Experience Requirements

Requerido

  • Se requiere experiencia laboral en comunicaciones, relaciones públicas, medios de comunicación, periodismo o campos afines.
  • Se requiere experiencia en el uso de herramientas de colaboración y productividad (por ejemplo, MS Office, G-Suite, etc.) y sistemas de gestión web.


Deseable

  • Se valora la experiencia laboral en entornos multiculturales o en organizaciones del sistema de las Naciones Unidas en países en desarrollo.
  • Se valora la experiencia en contextos de desarrollo o humanitarios.
  • Se valora la experiencia en el desarrollo y seguimiento de contenidos para audiencias de base.

Language Requirements

Language Proficiency Level Requirement
Spanish Fluent Required
English Fluent Required
French Intermediate Desirable

Additional Information

  • UNOPS does not accept unsolicited resumes. 
  • UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
  • UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
  • We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
  • UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.