Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
 

Project Context and Scope

Under the supervision of the Director of the Coordination Office for the Mediterranean and the Chief of Mission in Italy and Malta, and in coordination with the DTM Europe Project Coordinator in the Regional Office of IOM in Vienna and the Project Development Officer in Italy, the consultants will report to the DTM Focal Point for Italy and support the implementation of the DTM Flow Monitoring Surveys. The consultants must complete mandatory IOM training and attend a one-day DTM training before starting their consultancy.

Duty Station of the Consultancy: Various locations in Italy, especially, but not limited to Sicily (mainly in Catania, Messina, Siracusa, Ragusa), Calabria (mainly in Isola di Capo Rizzuto, Roccella Jonica, Reggio Calabria), Puglia (mainly in Taranto, Brindisi, Bari), Lombardy (Milan), Liguria (Ventimiglia).

Travel will be required only inside the duty station Region.

Duration of Consultancy: The duration of the assignment will consist of 2–3 rounds of Flow Monitoring Surveys (FMS) in Italy, with each round expected to last approximately 2 to 4 months in 2026 and 2027 with a flexible start date. The first round of FMS activities is tentatively scheduled to start in mid-June 2026.

Nature of the consultancy: Category B: Consultancy- Data Collector (Displacement Tracking Matrix / DTM)

Objective: To provide humanitarian organizations and national authorities with data on the numbers, routes, and reasons for migrants seeking to reach Europe. 

Target: Provide reliable information on the current flow of migrants towards Europe.

Payment: Monthly payments based on achievement of targets on weekly bases is expected) on a monthly basis.

Responsibilities

Tasks to be performed under this contract

The Consultants will:

  • Update the existing information on flow monitoring points (FMPs) on a regular basis;

  • Collect GPS points of FMPs when necessary;

  • Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to coordinate data collection activities with humanitarian and governmental stakeholders on the ground;

  • Liaise continuously with the DTM Focal Point for Italy in Rome and with other IOM staff in the field to compile and report information on migrants and refugees who exit from the reception system, with a specific attention to informal settlements in urban and rural areas and to gathering points for persons transiting through Italy;

  • Conduct about 40 Flow Monitoring Surveys (FMS) per week using Kobo application, targeting migrants, asylum seekers and refugees at selected FMPs, in line with sampling criteria provided in terms of sex and nationalities;

  • Comply with the DTM’s FMS Guidelines when conducting interviews, in a dignified environment and respecting IOM’s protection principles, in particular with persons with specific needs and vulnerabilities;

  • Report on a weekly basis to the DTM Focal Point for Italy on the activities conducted and the realities/issues encountered, providing feedback from the field and make relevant recommendations;

  • Report on a monthly basis to the DTM Focal Point for Italy on the activities conducted and against the established target number of surveys 

  • Respect IOM’s Data Protection Principles;

  • Perform other duties as they might be assigned.

Outputs

  1. 40 Flow Monitoring Surveys conducted each week;

  2. Weekly Reports;

  3. Final Report at the end of the contract.

Performance indicators for the evaluation of results
  • At least 450 interviews UPLOADED IN THE DATABASE (Kobo)

Qualifications

Required Qualifications and Experience

Education

  • High school diploma with at least three years of experience, or
  • First-level university degree with at least one year of experience is required;
  • Advanced university degree (Master’s degree or equivalent) in migration, social sciences, anthropology, sociology, humanitarian action or related fields is desirable.

Experience and other requirements

  • Experience in the field of vulnerable groups and/or migrants is required; 

  • Computer skills, specifically hands-on experience in usage of MS Office is required;

  • Previous experience in conducting personal interviews with migrants or others is required;

  • Availability to travel across the one of the three main areas (South, Centre, North) is required;

  • Valid European Union working permit (for non-EU candidates) is required;

  • Valid driving license category B (cars) is required; availability of own car is strongly desirable.

  • Experience in writing reports and documents in Italian and English is considered as an asset;

  • Previous experience with international organizations, NGOs, EU Agencies is considered as an asset.

Skills

  • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors' language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

  • Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, shares credit for team accomplishments and accepts joint responsibility for team shortcomings. 

  • Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. 

  • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

  • Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.

Languages

For this consultancy, Fluency in written and spoken Italian and English is required.

French, Arabic, Bangla, Tigrinya, Somali, Urdu, Pashto and other languages are considered as an asset.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 2-4 months
Org Type: Country Office
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
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