Supply Chain Management Specialist

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

Not Required - part of GPO/NYPO

The Office of Supply Chain Management includes the Office of the Assistant Secretary-General for Supply Chain Management, the Logistics Division, the Procurement Division, the Uniformed Capabilities Support Division, Global Service Centre, Aviation Safety Section, and the Enabling and Outreach Service (EOS). The EOS is responsible for developing performance management metrics, reporting, operational guidance, and ensuring operational sustainment and continuous improvements for Umoja supply chain management system functionalities across the United Nations Secretariat globally.

The incumbent will report to the Project Manager and will be a Staff member of UNOPS under its full responsibility.

The Supply Chain Management Specialist is responsible for the management, sustainment, and continuous improvement of key supply chain information systems, including Umoja, and providing specialized system-level business and technical support to ensure efficient operations.

Functions

• Provides specialized advice and business operational support (iNeed Tier 2b) to users on Umoja supply chain processes, analyzing business requirements and defining these into configuration changes, enhancements or new applications; determines application systems integration and linkage issues.

• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of systems, etc.

• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.

• Facilitates communications between the Functional-Subgroup for Supply Chain, DOS business pillars, and its client entities for good client feedback.

• Provides guidance to, and may supervise, new/junior staff, consultants, etc.

Key Results

• Manages projects involving feasibility studies, systems analysis, business analysis, design, development of information systems and/or, participates as a member of a team with responsibility for implementation, sustainment and continuous improvement of Umoja and other supply chain systems and technologies.

• Develops detailed system and other functional specifications and user documentation for major supply chain systems.

• Develops, tests, and maintains technology solutions that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.

• Develops training materials, operating and user manuals; trains staff in Umoja supply chain systems.

• Develops change management, user adoption and knowledge transfer plans and ensures appropriate planning, implementation and training of those responsible.

• Researches, analyzes, and evaluates new technologies and makes recommendations for their deployment.

• Participates in business analysis, technology analysis, testing, reports and papers on systems-related topics, system requirements, information strategy, etc.

Required:

• Advanced university degree (Master's degree or equivalent degree) preferably in computer science, information systems, mathematics, statistics, supply chain management, business administration or management, logistics management, or related field with 5 years of relevant experience OR

• A first-level university degree (Bachelor's degree or equivalent) preferably in computer science, information systems, mathematics, statistics, supply chain management, business administration or management, logistics management, or related field with 7 years of relevant experience

Required:

• Relevant experience is defined as experience in planning, design, development, and testing of enterprise resource planning (ERP) systems in supply chain management or logistics modules.

• Experience as a Functional Expert (in SAP) in business process analysis, defining process improvement, and change management for implementing logistics execution, inventory/warehouse management systems, Stock Transfer Order/Stock Transfer Request (STO/STR) processes for field operations (inclusive of peacekeeping, special political missions or similar international operations).

• Experience in creating and managing Business Requirement Documents (BR) using Solution Manager (SolMan) SAP in a Functional Sub-Group (FSG) responsible for the change governance control process for continuous improvement of enterprise resource planning (ERP) systems in supply chain management or logistics modules.

• Experience as a technical expert in major post-implementation support initiatives for Umoja (or similar SAP) supply chain operational sustainment, e.g., physical inventory reconciliation and optimization (PIRO), and end-to-end supply chain process review and analysis.

Desired:

• Experience in providing Enterprise Resource Planning (SAP) Tier 2b production support for supply chain management modules is desirable.

• Experience with management and configuration of master data in supply chain management is desirable.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.