Programme Associate

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the general supervision of the Director, Coordination Office for the Mediterranean and Chief of Mission in Italy and Malta, the coordination of the Senior Programme Associate (Migration) and the direct supervision of the Project Coordinator, the Programme Associate provides programme support to the implementation and monitoring of AVRR activities, with a specific focus on AVRR counselling processes, protection-related issues and quality assurance.

Responsibilities

1. Support the  supervisor in the  implementation, monitoring and follow-up of project activities in line with approved workplans, indicators and donor requirements, and contribute to the collection, verification and consolidation of programme data for internal monitoring and reporting purposes, including the drafting of narrative reports, presentations and operational tools;

2. Support the organization and delivery of counselling training activities for AVRR staff , facilitate knowledge-sharing and exchange of practices among them, assist in addressing protection-related issues, contributing to the consistency and quality of counselling services in line with IOM standards, policies and project-specific SOPs and support the drafting and/or revision of counselling-related SOPs and operational guidance, if needed;

3.  Support, under the guidance of the Project Manager,  the drafting and revision of a training manual on AVRR counselling and related operational tools, tailored to the Italian context and aimed at supporting the training and operational deployment of AVRR staff  at territorial level.

4. Support the Project Manager in the monitoring and follow-up of AVRR reintegration activities in coordination with relevant IOM Country Offices and partners, including the collection and review of reintegration-related information and contribution to the identification of challenges, good practices and success stories.

5. Support coordination with internal units, partners and relevant stakeholders on AVRR and related implementation activities. 

6. Participate in meetings, workshops and technical discussions, including meetings with donors, as needed, and provide support on counselling and programme implementation matters. 

7. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s Degree in Political Sciences, International Relations, Development Studies, Law, Social Sciences, including Languages, Social Work and Intercultural Studies or a related field from an accredited academic institution with three years of relevant professional experience, or 

• High school diploma with five years of relevant professional experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in migration protection field, counselling or related fields, preferably within international organizations or complex project environments;

• Ability to work with minimal supervision while operating within established guidelines;
• Demonstrated experience in supporting programme implementation, monitoring and reporting;

• Proven working experience in dealing with the Italian institutions at central and local level, civic society, and diaspora groups.

Skills

• Knowledge of protection frameworks in the field of migration, counselling methodologies and ethical standards;

• Experience in working with partners and stakeholders, including donor-funded project environments;

• Strong organizational, drafting and analytical skills;

• Personal commitment, efficiency and drive for results;

• Intercultural competences;

• Demonstrated proficiency with Microsoft Office applications, including Word, Excel, Access and PowerPoint as well as Outlook is required;

• Excellent interpersonal and communication skills.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Italian and English is required (oral and written).

Knowledge of additional languages is considered an asset.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info