Senior Coordinator (Global Movement Systems) (P)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. 

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: TO COPY-PASTE CURRENT LIST OF NRMS 
    

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

Under the administrative supervision of the Chief (GSSC), Finance Hub and the technical supervision of the Senior Movement Operations Manager (RMM HQ), the incumbent will be responsible and accountable for providing global functional leadership, and operational coordination and technical oversight of the Global Movement Systems Support Unit in GSSC, ensuring consistency, compliance and effective governance of movement systems and related financial workflows. 

Required Qualifications and Experience

Education

• Master’s degree from an accredited academic institution in Information Systems, Computer Science, Statistics, Business Administration, Finance, Social Sciences, or a related field with seven years of relevant professional experience; or,
• Bachelor’s degree with nine years of relevant professional experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Minimum of seven years of progressively responsible professional experience in systems support, business process management, or operational data environments, including experience supervising staff or coordinating teams;
• Proven experience in movement operations, including exposure to end-to-end movement workflows, operational planning, coordination with missions and service providers, and the application of movement-related SOPs and reporting standards;
• Demonstrated understanding of the interaction between movement operations, operational systems, and financial processes, particularly in environments involving airline bookings, invoicing, settlements, and compliance;
• Mimosa proficiency, including proven record serving as Mimosa super user;
• Demonstrated experience in the implementation, and governance of business applications and data systems, including the development of procedures for data collection, validation, processing, analysis, and reporting; and,
• Proven experience working with financial or ERP-enabled workflows, including exposure to airline invoicing, settlements, accruals, or accounting-related processes in an operational context.

Skills

• Proficiency in Mimosa and other RMM proprietary tools. Strong ability to coordinate and translate business requirements into functional system solutions, particularly in complex, multi-system environments;
• Sound understanding of airline invoicing processes, fare construction, and compliance frameworks;
• Excellent analytical skills, including proficiency in statistical and reporting tools and the ability to interpret and present operational and financial data clearly;
• Strong communication, coordination, and stakeholder-management skills in an international or multicultural environment; and,
• Familiarity with ERP platforms (e.g. WAVE or equivalent), Power BI, and UN or international organization operational and financial frameworks.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

At least a working knowledge of another language (including one of the six official UN languages, and/or a language that may be widely spoken in the country context) is desirable.

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
   

Core Competencies – behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 3, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 
   

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies