Programme Support Unit Associate

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission and under the direct supervision of the Head of Programme Support Unit , the Programme Support Associate will provide programme support and coordination assistance to IOM Mozambique, based in Maputo, contributing to the effective implementation and oversight of projects across the Country Office portfolio.

The scope of the position includes support to project development, donor reporting, monitoring and evaluation (M&E), and donor liaison, ensuring coherence, quality, and compliance of programme processes in line with IOM standards and donor requirements.

The Programme Support Associate will support the consolidation, organization, and analysis of programme information from field offices and programme units, and contribute to the preparation, review, and tracking of key programme documentation, including concept notes, project proposals, narrative reports, and M&E-related materials, notably through the use of IOM’s project management and reporting platform (PRIMA). The role will facilitate effective coordination and communication between field teams, Maputo-based units, and relevant internal and external counterparts, supporting timely information flow and adherence to internal and donor deadlines.

The position will also contribute to strengthening the quality, consistency, and timeliness of internal and external communication and reporting products, including donor reporting inputs, briefing materials, operational summaries, and programme tracking tools. By reinforcing programme support functions at the Country Office level, the Programme Support Associate will contribute to informed decision-making, accountability, and the continuity of IOM programming across both emergency and non-emergency contexts.

Responsibilities

1. Support with the development of results-based projects, in close coordination with the Head of PSU and relevant Project Managers, by providing technical inputs, in line with IOM and donor requirements;

2. Support with institutional review of proposals, concept notes and reports ensuring alignment to IOM global, regional and country strategies, including supporting and promoting use of Strategic Results Framework (SRF) global results and indicators;
3. Support PSU and programmatic units with review of requirements, document programmatic needs, gaps and opportunities;
4. Support the operational and administrative aspects of ongoing projects, as well as proposals and concept notes, including through PRIMA;
5. Support with project narrative reports in accordance with IOM and donor requirements and in close coordination with involved units and technical experts;
6. Maintain up-to-date database of all projects and programmes implemented by IOM Mozambique
7. Support knowledge management for IOM Mozambique, by backstopping the collection, curation, peer review and upload of relevant content by different units to the IOM Mozambique SharePoint;
8. Support with text editing, proofreading and translation to ensure quality of IOM products and materials;
9. Support the training activities for IOM staff on humanitarian systems, internal processes and donor protocols;
10. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school diploma with five years of relevant experience; or, 

• Bachelor’s degree in Business Administration or related fields from an accredited institution with three years of relevant professional experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook;  
• Attention to detail, ability to organize paperwork in a methodical way; 
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,  
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.  
• ​Experience with UN operational system is an advantage
• Experience in migration and refugee themes, in either public or private sector, international organizations or civil society.
   

Skills

• Acknowledge of international organization and familiarity with the IOM/UN common system or similar systems is an advantage.

• Knowledge of project development, M&E and donor reporting is an advantage.

  
   

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Portuguese and English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
   

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
   

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.

Required Skills

Job info